Byte Reviews 141

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I wasted almost $3000 on my aligners and they never sent me the night aligners after i finished y 10 week 22 hour aligners, i called them so may times about my problem as it was closing the gap betwee... See more

Rated 5 out of 5 stars

Due to switch to my 4th aligner of 28 weeks treatment all going well so far although I broke the extraction tool & am being sent a new one. I find the aligners very hard to remove without it. Got... See more

Company replied

Rated 3 out of 5 stars

A four month treatment plan turned into a 13 month treatment plan and teeth still did not align, despite wearing the aligners 22 hours a day, hyperbyte x3 daily and following all instructions. Might w... See more

Company replied

Rated 5 out of 5 stars

The byte team have all been so lovely & caring which makes the process so much more relaxed. I feel they successfully remove the stressful elements of straightening teeth, making it an almost fun proc... See more

Company replied


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3.6

Average

TrustScore 3.5 out of 5

141 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Call me impressed!

The whole process so far as been easy & I quickly started to notice a difference I’m my smile. The team are supportive & on hand whenever you have a question or need more info!

2 March 2021
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Reply from Byte

Hey Sonja! We are so happy to hear this. Thank you so much for sharing your experience and for the great review. Our team is here for you every step of the way and cannot wait to get you to that final step! We are always just a message away. :) Happy to have you in our Byte fam!

Rated 5 out of 5 stars

This is terrific!

This is terrific!! Love it so easy, straight forward and my teeth are already getting straighter!!

2 March 2021
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Reply from Byte

Woohoo Joelene! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

Rated 5 out of 5 stars
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Reply from Byte

Hey! We are so happy to hear about your great experience. Our team is always here to answer your questions so do not hesitate to reach out! Thanks for the great review :)

Rated 5 out of 5 stars

I absolutely love my Byte aligners!

I absolutely love my Byte aligners! This is THE best thing I have ever done for myself. From day one my aligners have hugs each tooth guiding it to the correct placement. I am week 4 day 3 and I can already see a huge improvement in closing my gaps and whitening my smile. I get excited every Thursday night when I give myself a facial and then put my new weeks aligners in. It's a really special kind of self love and making me smile better is definitely THE biggest impact and improvement on my outward appearance.

28 February 2021
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Reply from Byte

Wow Paige! Thank you so much for sharing your experience with Byte and for this awesome and thoughtful review. We are so honored to be on this smile journey with you! You deserve a smile you love and cannot wait to get you there. The support does not stop here. Our team is committed to getting you to your final results. so do not hesitate to reach out! Happy to have you in our Byte fam for life.

Rated 5 out of 5 stars

Such a great process so far

Such a great process so far. Easy to follow, communication was so much better than I was expecting and only have the night time sets have been working a dream!

25 February 2021
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Reply from Byte

Hi there, thank you for the feedback. We do what we can to make the byte process as smooth as possible. We hope you’ll share your amazing new smile with us!

Rated 5 out of 5 stars

Love byte

Love byte! 9 weeks into my sons treatment and have just ordered some for me- I can't wait to smile with confidence again!!

24 February 2021
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Reply from Byte

Hey there, we are so happy to hear that you ordered some for you too. If you ever have any questions, our Customer Care Team is always happy to help. We can’t wait to see your new smile!

Rated 5 out of 5 stars

Revolutionary.

I’m halfway through my treatment plan and I can see my teeth shifting! The aligners take a little to get used to but aren’t painful at all. Snap price to pay for straight teeth and a corrected smile! The service and attention from the Byte staff has been fabulous. This is revolutionizing the dental industry. The process is so easy. I can’t believe I’ll have straight teeth in a total of four months!

24 February 2021
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Reply from Byte

How exciting you are already noticing the changes; we can’t wait to see that new smile! We are here to support you throughout your smile journey. Thank you for taking the time to tell us about your experience.

Rated 5 out of 5 stars

So happy!

I’m honestly so impressed and so happy with how my teeth are turning out. I’ve still got 4 weeks to go but I’ve seen some massive changes! The whole process was so easy and the customer service is amazing. I’ve recommended byte to so many of my family and friends and they’re beginning to look into starting their journey.
I’m finally happy with my teeth and smile for the first time in my life and will always be grateful for that.
Thank you so much!

24 February 2021
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Reply from Byte

You are almost there, and we are so excited to see you show off that beautiful smile! We always do what we can to make the process as easy and convenient as possible. We appreciate you sharing your experience with us and others.

Rated 5 out of 5 stars

The byte team have all been so lovely &…

The byte team have all been so lovely & caring which makes the process so much more relaxed. I feel they successfully remove the stressful elements of straightening teeth, making it an almost fun process. I’m very happy I chose to go with this company over others & cannot wait to officially begin treatment!

24 February 2021
Unprompted review
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Reply from Byte

Hey Nat- wow! We are so happy to hear this and about your great experience with Byte. Our team is here to make your treatment as seamless, stress-free, and fun as possible, so we are so excited that this has been your experience. The support does not stop here! Let's get you that final smile :) Thanks for the great review.

Rated 5 out of 5 stars

Byte makes the process really easy

Byte makes the process really easy. An advisor guides you through every step and is available to answer any questions you have along the way. The resources available online, including short videos, are really helpful, as well. I would recommend Byte.

24 February 2021
Unprompted review
Rated 1 out of 5 stars

Byte is the WORST company I’ve ever…

Byte is the WORST company I’ve ever dealt with.
DO NOT WASTE YOUR MONEY
So many issues, where to begin?
My package arrived damaged and it took them weeks to resolve after they lied about having fixed the issue. They also tried to blame AusPost for the 3 weeks it took to deal with the problem, a lie exposed when their order sheet was dated a week after they claimed to mail the item.
Customer service is so unreliable that you can expect to attempt contact 3 or 4 times over a week before anyone bothers to get back to you.
The product itself is also flimsy with the hyper bite breaking before the first use - the charger actually short-circuited my house.
Jasmin and Victoria made the process of trying to get help so impossible that you just end up giving up.

Take my advice and go elsewhere. There are literally dozens of competing companies that provide great products (that don’t break before you’ve even tried them) and helpful service. I regret the thousands of dollars I’ve wasted with Byte.

24 February 2021
Rated 5 out of 5 stars

So far so good👍🏼

Half way through my treatment and I'm obsessed with my transformation already! I have minor crowding issues and have to say Byte has my respect. Everything has gone smooth, and communication has been great!
Will leave another review at the end of treatment

23 February 2021
Rated 5 out of 5 stars

I’m only 4 weeks into getting my new…

I’m only 4 weeks into getting my new smile 😃 & so far I’m so impressed with the whole Byte products & support team. My teeth are getting whiter every day with the Bright Byte . My aligners fit so perfect, it amazes me how they get it so right ! Already I can feel & see that my smile is getting wider & my crossed over front teeth are straightening . I’m so excited & can totally recommend Byte to all my family & friends.

23 February 2021
Rated 5 out of 5 stars

So far, so good

So far, so good. The communication and products have been excellent so far. We are only in week 2 of the program but have been supported all the way.

23 February 2021
Rated 5 out of 5 stars

The aligners arrived quickly and I've…

The aligners arrived quickly and I've had no problems at all with fitting or removal. I have been contacted by the team to check in and make sure it's all travelling well, which is appreciated. The regular emails with tips and info are also very helpful. Am looking forward to seeing the final result!

23 February 2021
Rated 5 out of 5 stars

My byte Experience

Highly recommend using byte for the simple and easy step by step teeth straightening and whitening experience. Great support and customer experience.

23 February 2021
Unprompted review
Rated 4 out of 5 stars

Just ordered my aligners and waiting…

Just ordered my aligners and waiting for them to come. The customer service has been very Pleasant! I was constantly checked up on to see if I had any queries. Process was easy and fast.

18 February 2021
Unprompted review

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