I wasted almost $3000 on my aligners and they never sent me the night aligners after i finished y 10 week 22 hour aligners, i called them so may times about my problem as it was closing the gap betwee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Due to switch to my 4th aligner of 28 weeks treatment all going well so far although I broke the extraction tool & am being sent a new one. I find the aligners very hard to remove without it. Got... See more
Company replied
A four month treatment plan turned into a 13 month treatment plan and teeth still did not align, despite wearing the aligners 22 hours a day, hyperbyte x3 daily and following all instructions. Might w... See more
Company replied
The byte team have all been so lovely & caring which makes the process so much more relaxed. I feel they successfully remove the stressful elements of straightening teeth, making it an almost fun proc... See more
Company replied
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Call me impressed!
The whole process so far as been easy & I quickly started to notice a difference I’m my smile. The team are supportive & on hand whenever you have a question or need more info!

Reply from Byte
This is terrific!
This is terrific!! Love it so easy, straight forward and my teeth are already getting straighter!!

Reply from Byte
I absolutely love my Byte aligners!
I absolutely love my Byte aligners! This is THE best thing I have ever done for myself. From day one my aligners have hugs each tooth guiding it to the correct placement. I am week 4 day 3 and I can already see a huge improvement in closing my gaps and whitening my smile. I get excited every Thursday night when I give myself a facial and then put my new weeks aligners in. It's a really special kind of self love and making me smile better is definitely THE biggest impact and improvement on my outward appearance.

Reply from Byte
Such a great process so far
Such a great process so far. Easy to follow, communication was so much better than I was expecting and only have the night time sets have been working a dream!

Reply from Byte
Love byte
Love byte! 9 weeks into my sons treatment and have just ordered some for me- I can't wait to smile with confidence again!!

Reply from Byte
Revolutionary.
I’m halfway through my treatment plan and I can see my teeth shifting! The aligners take a little to get used to but aren’t painful at all. Snap price to pay for straight teeth and a corrected smile! The service and attention from the Byte staff has been fabulous. This is revolutionizing the dental industry. The process is so easy. I can’t believe I’ll have straight teeth in a total of four months!

Reply from Byte
So happy!
I’m honestly so impressed and so happy with how my teeth are turning out. I’ve still got 4 weeks to go but I’ve seen some massive changes! The whole process was so easy and the customer service is amazing. I’ve recommended byte to so many of my family and friends and they’re beginning to look into starting their journey.
I’m finally happy with my teeth and smile for the first time in my life and will always be grateful for that.
Thank you so much!

Reply from Byte
The byte team have all been so lovely &…
The byte team have all been so lovely & caring which makes the process so much more relaxed. I feel they successfully remove the stressful elements of straightening teeth, making it an almost fun process. I’m very happy I chose to go with this company over others & cannot wait to officially begin treatment!

Reply from Byte
Byte makes the process really easy
Byte makes the process really easy. An advisor guides you through every step and is available to answer any questions you have along the way. The resources available online, including short videos, are really helpful, as well. I would recommend Byte.
Byte is the WORST company I’ve ever…
Byte is the WORST company I’ve ever dealt with.
DO NOT WASTE YOUR MONEY
So many issues, where to begin?
My package arrived damaged and it took them weeks to resolve after they lied about having fixed the issue. They also tried to blame AusPost for the 3 weeks it took to deal with the problem, a lie exposed when their order sheet was dated a week after they claimed to mail the item.
Customer service is so unreliable that you can expect to attempt contact 3 or 4 times over a week before anyone bothers to get back to you.
The product itself is also flimsy with the hyper bite breaking before the first use - the charger actually short-circuited my house.
Jasmin and Victoria made the process of trying to get help so impossible that you just end up giving up.
Take my advice and go elsewhere. There are literally dozens of competing companies that provide great products (that don’t break before you’ve even tried them) and helpful service. I regret the thousands of dollars I’ve wasted with Byte.
So far so good👍🏼
Half way through my treatment and I'm obsessed with my transformation already! I have minor crowding issues and have to say Byte has my respect. Everything has gone smooth, and communication has been great!
Will leave another review at the end of treatment
I’m only 4 weeks into getting my new…
I’m only 4 weeks into getting my new smile 😃 & so far I’m so impressed with the whole Byte products & support team. My teeth are getting whiter every day with the Bright Byte . My aligners fit so perfect, it amazes me how they get it so right ! Already I can feel & see that my smile is getting wider & my crossed over front teeth are straightening . I’m so excited & can totally recommend Byte to all my family & friends.
So far, so good
So far, so good. The communication and products have been excellent so far. We are only in week 2 of the program but have been supported all the way.
The aligners arrived quickly and I've…
The aligners arrived quickly and I've had no problems at all with fitting or removal. I have been contacted by the team to check in and make sure it's all travelling well, which is appreciated. The regular emails with tips and info are also very helpful. Am looking forward to seeing the final result!
Such a quick and easy process
Such a quick and easy process. Everything is explained every step of the way. They are very responsive on how your treatment is going.
My byte Experience
Highly recommend using byte for the simple and easy step by step teeth straightening and whitening experience. Great support and customer experience.
Just ordered my aligners and waiting…
Just ordered my aligners and waiting for them to come. The customer service has been very Pleasant! I was constantly checked up on to see if I had any queries. Process was easy and fast.
Great customer service
Great customer service. Always willing to help
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







