Tryano Reviews 438

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4.5

Department Store

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I like the fast and free shipping of Tryano, but there is two comments: - The store could have more variety of brands. - I ordered Some products which are listed available online but actually out... See more

Company replied

I loved my experience on Tryano. The website is easy to navigate and their customer service is responsive. However, I submitted a request to return an item, and the request was not processed for aro... See more

Company replied

I had a problem about returning a gift. Hanen from the sales department was really helpful in answering all my questions. It shows that she is concerned about giving the best costumer service possible... See more

Excellent service provided regarding delivery, the packaging was absolutely beautiful, it has been delivered as soon as the next day. Very happy with the product I purchased, they have very high quali... See more

Company replied

Company details

Department Store

Information provided by various external sources

Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands. Tryano invites its guests to explore thousands of innovative products across the beauty, handbags, shoes, jewelry, women's and men's ready-to-wear and children’s apparel categories. Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.

Contact info

Yas Mall, Abu Dhabi, U.A.E.
800-TRYANO (+971 800 879 266)
tryano.com

4.5

Excellent

438 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jun 16, 2020

I received my order after 2-3 hours…

I received my order after 2-3 hours only!!! Wow

16 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Shaikha

Thank you for taking the time to share your feedback.

We are happy to hear that you enjoyed your recent shopping experience.

If you need anything in the future, please don’t hesitate to contact our Customer Care Team

Kind regards,
Tryano

Jun 15, 2020

Quick delivery

15 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Jacqui

Thank you for taking the time to share your feedback.

We are happy to hear that you enjoyed your recent shopping experience.

If you need anything in the future, please don’t hesitate to contact our Customer Care Team

Kind regards,
Tryano

Jun 15, 2020

Excellent experience .

Very fast and accurate but unfortunately with fake advertising for the gift cards.

15 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Islam

Thank you for taking the time to share your feedback.

We are happy to hear that you enjoyed your recent shopping experience.

If you need anything in the future, please don’t hesitate to contact our Customer Care Team

Kind regards,
Tryano

Jun 15, 2020

A wrong delivery item with first time …

A wrong delivery item with first time experience

15 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Eissa

Thank you for taking the time to share your feedback.

We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.

Kind regards,
Tryano

Jun 15, 2020

Impressed by their servise tryano is…

Impressed by their servise tryano is having some really great stuff❤

15 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Mallay

Thank you for taking the time to share your feedback.

We are happy to hear that you enjoyed your recent shopping experience.

If you need anything in the future, please don’t hesitate to contact our Customer Care Team

Kind regards,
Tryano

Jun 14, 2020

I bought sandals for my daughter and…

I bought sandals for my daughter and the size did not fit, i requested for exchange or return but no one replied

14 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Mamdouha

Thank you for taking the time to share your feedback.

We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.

Kind regards,
Tryano

Jun 14, 2020

I placed my order from 2 weeks ago…

I placed my order from 2 weeks ago until now I didn’t receive it.

14 June 2020

Unprompted review

Reply from Tryano

Jul 17, 2020

Hi Maitha

Thank you for taking the time to share your feedback.

We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.

Kind regards,
Tryano

Jun 14, 2020

I’m still not yet receive my order…

I’m still not yet receive my order since two weeks
I already paid online & when aramex delivery would like to shipment there’s missing information from tryano that I should pay 🤔

14 June 2020

Unprompted review

13 June 2020

Unprompted review

Jun 13, 2020

Dear , still I didn’t get my order

12 June 2020

Unprompted review

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