Terrible
Do not us stay away. Terrible service and posting even worse. I’ll update when the it arrives from a showboat from China
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Do not us stay away. Terrible service and posting even worse. I’ll update when the it arrives from a showboat from China
After ordering my first watch some days later I was told not in stock. Took a while to find another watch I wanted but it was $20 more and they wouldn’t waive this even after the inconvenience. Once a replacement watch was agreed it then took weeks and weeks to arrive. The tracking details they sent didn’t work so it just randomly turned up in terrible packaging. Then once I reviewed the watch the quality of the metal wasn’t great and, well it didn’t work. It’s automatic, I’ve tried everything but the second hand just twitches and doesn’t move. I sent email, with pictures and video and no reply at all. Total rip-off
I initially purchased the automatic Rolex watch (Model RDD0293A) and was satisfied at first. However, despite no external impact, the watch suddenly stopped working. Given the high price, I expected better quality and service.
I contacted the seller to report the issue, assuming the watch would still be covered under warranty after just three months. However, I was informed that I would need to return the watch at my own expense and cover all repair costs. I had expected a replacement or at least a more customer-friendly resolution.
Instead, I was left with unexpected repair costs and no compensation. This experience has been deeply disappointing. I cannot recommend this seller, as you may be forced to pay for repairs yourself if your watch becomes defective.
very good kept me updated all though the purchase giving me a tracking number and it took 3 weeks to arrive Andrew is great on it messages are always answered within a day i would recommend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.