trupatriotic.com Reviews 

172
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with product quality, describing items as cheap, rubbish, and not matching website images or descriptions. People frequently noted issues like printed patterns instead of material, faded designs, thin fabrics, and poor stitching. Reviewers also noted discrepancies regarding the products' origin, as items advertised as made in the UK often arrived as imports. Long delivery times, sometimes weeks, were also common, with prices considered too high for the poor quality. However, some people were satisfied with their purchases, finding good quality and designs, and a few even received refunds.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many describing items as cheap, flimsy, and not... See more

Quality

Customers consistently express disappointment with product quality, frequently describing materials as cheap,... See more

Order

Users describe negative interactions with order, with many reporting that they never received their items or... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, primarily due to excessively long... See more

Price

People report negative experiences with price, often expressing disappointment with the quality of items... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Customer support was helpful when my order (Peaked cap) was delayed by supplier issues, but when the order arrived I was disappointed with the quality and difference between what was in the photo and... See more

Company replied

Rated 1 out of 5 stars

Ordered a baseball cap took weeks to arrive (from China) it's certainly not made in the UK by British veterans or proceeds generated going to British veterans. Completes scam appalling quality sold b... See more

Company replied

Rated 1 out of 5 stars

If I could give no stars I would, the cap that I purchased from this company is nothing like the quality shown in their website, it seems to also be made for people with massive foreheads. It took w... See more

Company replied

Rated 1 out of 5 stars

Got robbed by these thieving idiots. Purchased what I thought were going to be great quality patriotic tops for my dad and spent £50 and several weeks for them to finally arrive. Never felt so embarr... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

172 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(172)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The quality of the T-shirt was…

The quality of the T-shirt was terrible. I asked if I could return it for a better quality or a refund. The request was made the same day as I received it. It was refused so I pointed out I had the distance buying policy which gives me two weeks. Nope not going to happen, I then contacted the payment company who also declined a refund, so much for payment protection.

In reply to the comment from the seller, you had every chance to get it right when I complained, I stand by my review.

4 August 2025
Unprompted review
trupatriotic.com logo

Reply from trupatriotic.com

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@trupatriotic.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

FAKE CHARITY FRAUDSTERS!!!

FAKE CHARITY FRAUDSTERS!!!
Everything made in China and shipped from China.
Thieving Scumbags.
Do not buy from these people.
They are 100% scammers

1 June 2025
Unprompted review
Rated 1 out of 5 stars

This company should be closed down

This company should be closed down. It does not have any links with British veterans and definitely doesn't donate to them. As reported on BBC one show 17/09/2025. Should be totally ashamed using Royal British Legion to promote your company. Google the owner/Director he's from Macedonia so how he can trade of British Servicemen and Women is lower than low. Recommend everyone boycott them.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM Company

This company is a false company, it has recently been exposed by Watchdog and the trading standards commission. They have no affiliation with veterans, the examples they use regarding the RBL are stolen from their website. Tru patriot has no affiliation with neither the RBL or Chelsea pensioners, Tru patriot has never donated to any veterans association. THIS IS A SCAM SITE.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Exposed as a SCAM

This is a SCAM company from China
None of this crap is made in UK or by veterans.The pics used are stolen and obviously not one penny goes to charity
Just been exposed as SCAM on BBC Watchdog
DO NOT WASTE YOUR MONEY

17 September 2025
Unprompted review
Rated 1 out of 5 stars

SCUMBAGS

SCUMBAGS, STEALING FROM VETERANS AS FEATURED ON WATCHDOG AND NO SURPRISE THEY DIDNT RESPOND TO CRITICISM. ALL RESPONSES ARE EXACTLY THE SAME, OBVIOUSLY AUTOMATED.

DO NOT BUY FROM THEM.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company. It is a scam. Products, if they actually arrive, are total rubbish.

16 September 2025
Unprompted review
trupatriotic.com logo

Reply from trupatriotic.com

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@trupatriotic.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Got robbed by these thieving idiots

Got robbed by these thieving idiots. Purchased what I thought were going to be great quality patriotic tops for my dad and spent £50 and several weeks for them to finally arrive. Never felt so embarrassed and angry in all my life. They were like bloody dishcloths, only useful thing to do with these is to wipe your arse on them and use them as toilet roll! These have just been bought up on tonight’s one show as well! Shambolic company you should be ashamed ripping people off.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Try patriotic, a scam…

This is a Chinese scam company nothing to do with our Beith flag or red Cross or our patrons, gives absolutely nothing to our veterans, please do not buy or donate to these Chinese monsters

17 September 2025
Unprompted review

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