Im here to leave an excellent review for Dean wiseman and team at True solicitors. This team has helped me with an excellent outcome with my personal injury claim. They have spent alot of time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used True for our sale and purchase and can't recommend them enough. Julie and Steph were supportive, professional and helpful throughout the whole process even when complexities arose. We really a... See more
Company replied
I would like to sincerely thank Helen at True Solicitors for her outstanding service and dedication. She has worked tirelessly on my case for almost three years, always showing professionalism, com... See more
Company replied
I engaged True following a recommendation and I was advised they could turn a purchase around quickly. They were very helpful and a pleasure to deal with. They turned things around for us very quickly... See more
Company replied
Company details
About True Solicitors
Written by the company
We began life with just two partners and a secretary...
29 years on, and we’re now a 170+ strong team with offices in Newcastle and Birmingham. Our team is made up of professional, approachable and highly dependable experts, who have supported hundreds of thousands of clients.
With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.
Services We Offer
Personal injury
Accidents at work
Road traffic accidents
Clinical negligence
Conveyancing
Housing disrepair
"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."
Andrew Milnes
(Managing Partner).
Visit our Facebook: www.facebook.com/TrueSolicitors
With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.
"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."
Andrew Milnes
(Managing Partner).
Visit our Facebook: www.facebook.com/TrueSolicitors
on your side
Written by the company
- Over £25m compensation recovered for our clients in the past 12 months.
- Recognised in its fields by the Legal 500, our friendly legal team are committed to fight for what’s right for our clients. With nearly 30 years of experience specialising in providing legal advice and support for personal injury claims, housing disrepair, residential conveyancing and credit hire, we act with expertise and make clients feel at ease.
No Win. No Fee.
You won't pay anything until your case is won.
A 'No Win, No Fee' agreement, otherwise known as a ‘conditional fee’ agreement, is an arrangement between you (the client) and your solicitor when making a legal claim. Simply put it means that should your claim be unsuccessful, you will not be liable to pay the fees for your solicitor’s services (as long as you have co-operated and followed their advice). You will only pay legal fees if your claim is successful.
Contact info
Portland House, New Bridge Street West, NE1 8AP, Newcastle upon Tyne, United Kingdom
- 0191 232 1123
- office@true.co.uk
- true.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good company kept me updated…
Very good company kept me updated throughout the process would recommend this company
11 October 2025
Unprompted review
Reply from True Solicitors
Dear Mark,
Thank you for taking the time to leave this review on the outcome of your case. We will pass on your feedback to Arjun who represented you in your housing disrepair case.
Kind regards,
True Solicitors
Lauren was always there when required
Lauren was always there when required, nothing seemed too much trouble even when first house sale fell through. Very professional and helpful. Would definitely use again if required and more than happy to recommend services .
21 November 2025
Reply from True Solicitors
Dear Christine,
Thank you for your review of our conveyancing services. Lauren will be delighted with you feedback.
Kind regards,
True Solicitors
I have used the above and they did…
I have used the above and they did exactly what it says on the tin, very helpful & punctual a very satisfied customer
24 November 2025
Reply from True Solicitors
Dear Dean,
Thank you for your review, it's much appreciated. We will pass on your comments to Chelsea who represented you in your works accident case.
Kind regards,
True Solicitors
Madison Docherty got back to me very…
Madison Docherty got back to me very quickly via email which was great- I Would use True again .
19 November 2025
Reply from True Solicitors
Dear Mrs Cuthbertson,
Thank you for your review and for the feedback you've provided on our conveyancing services. We'll pass on your comments to Madison.
Kind regards,
True Solicitors
They took care of everything
They took care of everything, good communication, no stress
12 November 2025
Reply from True Solicitors
Dear Karen,
Thank you for your review and the feedback you've provided. We'll pass on your comments to Ellie who represented you in your housing disrepair case.
Kind regards,
True Solicitors
Happy client
The initial client onboarding was very slick and app based. Everything went very smoothly. Didn’t feel the need to chase things and no problems encountered. Timely replies to emails and didn’t even need to speak at any point.
20 November 2025
Unprompted review
Reply from True Solicitors
Dear David,
Thank you for taking the time to leave this review. We will pass on your feedback to Dawn who looked after your conveyancing.
Kind regards,
True Solicitors
Ive been well pleased with the advice…Medical Negligence
Ive been well pleased with the advice and help i received throughout my claim. My only negative was the time it has taken (nearly eight years) although this is perhaps the normal.
8 November 2025
Reply from True Solicitors
Dear Michael,
Thank you for your review. We'll pass on your feedback to Stephen who represented you in your clinical negligence case.
Kind regards,
True Solicitors
Conveyancing
Made selling our home a very straightforward process. Very responsive to queries along the way.
14 November 2025
Reply from True Solicitors
Dear Gillian,
Thank you for your review of our conveyancing services. We'll pass your comments on to the team.
Kind regards,
True Solicitors
Great service
My personal injury claim was dealt with in a very professional manner and I was kept informed of the process every step of the way, Dean, Beverly and Sophie were very helpful and responsive to all my queries and questions
13 November 2025
Reply from True Solicitors
Dear Vicky,
Thank you for your review and the feedback you've provided. We will pass on your comments to the personal injury team.
Kind regards,
True Solicitors
I couldn’t be happier with the service…
I couldn’t be happier with the service from True Solicitors for my house purchase. Stephanie was amazing from start to finish, so helpful, clear, and always quick to keep me updated without me ever needing to chase. She explained everything in a way that was easy to understand and made the whole process feel so much easier and less stressful. I genuinely appreciate all her hard work and support throughout. I would highly recommend True Solicitors ☺️
14 November 2025
Unprompted review
Reply from True Solicitors
Dear Jess,
Thank you for such a wonderful review and the recommendation. We'll pass on your comments to Steph who will be delighted.
Kind regards,
True Solicitors
On first contact
On first contact, True Solicitors were very professional, patient and supportive.
They listened to all of my concerns, answered all of my questions and made me feel comfortable.
I strongly recommend
True Solicitors.
Thank you.
14 November 2025
Unprompted review
Reply from True Solicitors
Dear Jordan,
Thank you for taking the time to provide this review, it's much appreciated. We'll pass on your feedback to Harry who you spoke to regarding your case.
Kind regards,
True Solicitors
A pleasure to work with
I won't go into case details, but I can say True had made the entire ordeal entirely bareable. From the first contact, all correspondence between myself and the company was friendly,informative and if I was ever unsure about anything, phoning was always a please as all staff were friendly but professional.
29 October 2025
Reply from True Solicitors
Dear Craig,
Thank you very much for your review and all of the feedback you've provided on your experience with us. We will pass on your comments to Lisa who represented you in your case.
Kind regards,
True Solicitors
My solicitor at True Solicitors was…
My solicitor at True Solicitors was great! She kept me informed throughout and consistently pushed our case until we won 3 days before our court hearing.
An excellent outcome!
Well done Ms Emma Crane!
10 November 2025
Reply from True Solicitors
Dear Kevin,
Thank you for your review and the feedback you've provided. Emma will be delighted with your comments which we will pass on.
Kind regards,
True Solicitors
Insurance claim.
They dealt with a difficult situation with patience and accuracy.
Would recommend them.
10 November 2025
Reply from True Solicitors
Dear Stephen,
Thank you very much for your feedback and the review you've provided. We will pass on your comments to Lisa who represented you in your credit hire case.
Kind regards,
True Solicitors
Reply from True Solicitors
Dear Svetoslav,
Thank you for you review and feedback. We've passed on your comments to Mark who represented you in your road traffic accident case.
Kind regards,
True Solicitors
Great experience with True Solicitors
I had a great experience with True Solicitors who were incredibly patient and supportive throughout my case. Especially Anna Kane, who was so helpful and professional throughout the entire case, ensuring I received the best possible representation
10 November 2025
Unprompted review
Reply from True Solicitors
Dear Aleksandra,
Thank you for taking the time to leave this review and for the lovely feedback on your case. We'll pass on your comments to Anna who represented you in your personal injury case.
Kind regards,
True Solicitors
True Solicitors gave clear instructions…
True Solicitors gave clear instructions of the process and progress, and were very professional.
3 November 2025
Reply from True Solicitors
Dear Ann,
Thank you for you review and the comments you've provided. We'll pass the feedback directly to Chelsea who represented you in your personal injury case.
Kind regards,
True Solicitors
The service provided by True Solicitors…
The service provided by True Solicitors was fantastic from start to finish.
Always kept me informed every step of the way regarding my case.
Will definitely recommend using True Solicitors in the nearer future.
4 November 2025
Reply from True Solicitors
Dear Seema,
Thank you for your revie and the wonderful feedback you've provided. We will pass on all of your comments to Danielle who represented you in your credit hire case.
Kind regards
True Solicitors
Whitley Bay…
Dawn and Margaret provided a very satisfactory conveyancing service keeping us updated. We didn't need to go their offices to sign documents as they could be done via the internet.
30 October 2025
Reply from True Solicitors
Dear Nigel,
Thank you for your review of our Conveyancing services. We will pass on your comments to Dawn and Margaret who will be delighted.
Kind regards,
True Solicitors
They was great and very professional…
They was great and very professional always kept in contact about what was happening with my claim
16 October 2025
Reply from True Solicitors
Dear Sherie,
Thank you for leaving this review, we appreciate it. We'll also pass on your feedback to Gledisa who represented you in your housing disrepair case.
Kind regards,
True Solicitors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.