Traded one of my watches in today for a new one, and ended up getting my mum a pair of diamond earrings whilst I was there as the quality was amazing 😍 wouldn’t go anywhere else for my jewellery an... See more
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Review summary
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The guys at Trotters are a pleasure to deal with. Nothing was too much trouble for Louie who patiently advised us on watch choices resulting in us purchasing two. After this I found mine to become tig... See more
A special thank you to Trotters and the whole team, every member were an absolute pleasure to speak to and deal with, from messages to face to face conversations it truly felt like a long withstanding... See more
I was contacted a few hour's after placing my order on line, by a very polite member of staff to confirm my details, and had a short chat about my purchase and it's condition. The package arrived... See more
Company details
Written by the company
Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.
Contact info
19 Great Winchester Street, EC2N 2BH, London, United Kingdom
- 07399606868
- info@trottersjewellers.com
- trottersjewellers.com
4.9
Excellent
567 reviews
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The variety they have it’s commendable
I had a great experience purchasing my watch. The staff were welcoming, knowledgeable, and patient, helping me choose the right watch without any pressure. Their excellent customer service made the whole experience pleasant. Highly recommended!
12 June 2026
The reception is awesome
The reception is awesome. Watches are genuine with no compromise in quality of source.
17 June 2026
Lads were great even though I changed…
Lads were great even though I changed my mind a few times good vibes and showroom top notch
16 June 2026
Fantastic service from the guys from…
Fantastic service from the guys from start to finish. Would definitely recommend.
12 June 2026
10/10!
I purchased a Rolex lady datejust online and the experience was very good. The watch was dispatched next day and delivery was secure and quick. Spoke on WhatsApp with one of the team and they adjusted the measurement of the strap for me!
I had to go in store as the watch was a bit tight and they were all very welcoming and polite! A really wonderful experience.
10 June 2026
Couldn’t be easier to deal with
Couldn’t be easier to deal with, the watch I bought is mint and very easy to contact via whattsapp always replied within 10 mins. Defo be buying again from them. Item was delivered next day in mint condition as shown on images. Mint genuine timepeace that was tracked to my home and send the tracker back easy. Highly highly recommend and about to buy another for the wife
31 May 2026
Easy to deal with 5 out of 5 *
Was keept up to date with my purchase great communication throughout and fast delivery thanks again
30 May 2026
Amazing experience with these guys
Amazing experience with these guys - made me feel welcome from the get go. On WhatsApp and in-store. Alex, Callum and Louie were all top notch and have given me the proper aftercare I needed. Will deffo be back, and they didn't even ask for a review 🙌🏼
29 May 2026
Couldn't recommend Trotters enough!
Couldn't recommend Trotters enough, they are so welcoming and helpful. I was greeted by Darleen and helped me through the whole process, from choosing the perfect item to answering my many question I had over messenger. She was super patient with me and I can't thank her enough.
3 June 2026
Unprompted review
Superb experience
Superb experience, will only be purchasing and selling my goods here. Couldn’t recommend highly enough.
23 May 2026
The staff excellent
The staff , service, and the owners were excellent, no problems whatsoever absolutely did what it said it would.
Recommend trotters Jewellers.
16 May 2026
Amazing place mathew helped me found a…
Amazing place mathew helped me found a very rare watch . So kind and the collection is huge
15 May 2026
Great experience
Great communication, quick delivery, competitive price and exactly what I wanted. Would highly recommend.
6 May 2026
Great experience with trotters
Great experience with trotters reccomend these to every1 for watches
1 May 2026
Unprompted review
Really pleased with my first experience…
Really pleased with my first experience of purchasing a watch from Trotters. A great watch at a fair price. Excellent communication throughout. Would highly recommend and will use again.
20 April 2026
This is my first time buying a kettle…
This is my first time buying a kettle from trotters and the service was 10/10 I ordered it online and it came next day as promised, they even sent me pictures of it via WhatsApp before sending it out, highly recommended and will be definitely ordering from them again soon. 👍🏼💪🏼
15 April 2026
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