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trivago DEALS Reviews 

10,392
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,628 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the digital platform for its intuitive, user-friendly interface and highly competitive pricing that consistently helps them discover wonderful hotel deals easily. Many travelers express deep appreciation for how simple it is to navigate the pages, compare various options, and secure substantial savings on their upcoming accommodations. Some people were dissatisfied with unexpected technical issues, noting that booking dates could accidentally shift or reservations might mismatch their actual selections. A few reviewers also mentioned encountering website glitches or experiencing unexpected duplicate charges when trying to finalize their lodging arrangements online.

What people talk about most

Booking process

Customers had ambiguous experiences with booking process, frequently praising how quick, easy, and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting significant savings and better deals... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the website is very... See more

Website

Reviewers highlight ambiguous aspects of website performance, as many consumers praise the platform for being... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting cost savings and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I finally got it done and the price was good. It could have been better if the website was updated with the current information but by calling the customer service rep. Was able to pull the current in... See more

Company replied

Rated 5 out of 5 stars

Trivago’s customer support is great! I called about two bookings but hung up when no one answered. They texted to ask about my call, and after I replied, a representative called back, answered my ques... See more

Company replied

Rated 5 out of 5 stars

We had to change a booking and it was easy to cancel and reschedule the booking. The cost was a little higher priced but we couldn't make the original date work. The original booking was returned to m... See more

Company replied

Rated 5 out of 5 stars

No hassle. Quick booking on my phone at the front desk. My reservation was completed right away in the hotels system right after at a way cheaper rate then at the desk even with military discount.

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.3

All reviews

(10,392)

10,339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and precise

23 October 2026
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Reply from trivago DEALS

Hi david,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Excellent

Excellent. Rapide et efficace

23 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Jean-Michel,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Trivago is easy to use

Trivago is easy to use, it gives a variety of choices clearly telling what is included (or not - like taxes). The whole process is very easy.

22 October 2026
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Reply from trivago DEALS

Hi Sandra,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Love it for first time.

Love it for first time.

23 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Gujju,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Online booking is user friendly

Online booking is user friendly. The hotel deal was great, best price online.
It will be best if payment currency can be at CAD or USD. After all, the hotel booked is actually in the US. People may have US$.

21 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi John,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

My booking was super fast

My booking was super fast . I booked with Fairfield hotel, in Hammond IN. 46323. Very nice and clean

22 October 2026
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Reply from trivago DEALS

Hi Angelique,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Very easy to do & got a reasonable…

Very easy to do & got a reasonable hotel rate in Spokane!

21 October 2026
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Reply from trivago DEALS

Hi MikeH,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Super easy to use

Super easy to use

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi John,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

The website made this easy and fast

The website made this easy and fast. I saved a lot and that was key, as I was in for the weekend, planning a wedding! Will recommend to family and friends!

22 October 2026
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Reply from trivago DEALS

Hi L,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

I liked the proximity in miles feature…

I liked the proximity in miles feature for hotels.

21 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Paul,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

The best prices!

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Katie,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 4 out of 5 stars

Tax Prices Not Included

Wish it would show the prices of hotel on the main page with tax included, thought the hotel was $213/night ended up being $265/night with taxes

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Wesley,

Thank you for taking the time to leave a review — we really appreciate it!

If there's anything we can ever do to make your experience even better, don't hesitate to reach out at contactus@trivago.deals.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Plans had unexpectedly changed.

Plans had unexpectedly changed and I needed a place to stay while traveling. From a rest area stop, I was able to book a room through Trivago about an hour out from where I was. Easily able to find and make a reservation online for someplace I had never been. Room ready when I arrived with no problems and worked out well, Thanks for helping me with reservations!

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Denise,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Good price fast booking

Good price fast booking

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Donald,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 4 out of 5 stars

We ended up saving about $70

We ended up saving about $70 on a booking future Vigo compared to Expedia or booking through the hotel itself. We hope to be able to get a king bed, but we were satisfied to have two queens with a possibility of talking to the hotel when we get there.

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Paul,

Thank you for taking the time to leave a review — we really appreciate it!

If there's anything we can ever do to make your experience even better, don't hesitate to reach out at contactus@trivago.deals.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars
trivago DEALS logo

Reply from trivago DEALS

Hi Miguel,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Quick and easy.

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi AC,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Better than expected

Easy peasy and no hidden fees. Great rate that could not be beat by any other site.

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi DB,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

Rated 5 out of 5 stars

Great to know you can get a great deal…

Great to know you can get a great deal every now and then.

22 October 2026
trivago DEALS logo

Reply from trivago DEALS

Hi Bobby,

Thanks for your review, and for choosing trivago DEALS!

We're really happy to hear your booking experience went well. Feedback like yours means a lot to our team and helps us keep improving.

When your next trip comes along, we'll be here with more deals to explore. And if you ever have questions, our team is always ready to help.

Best Regards,
The trivago DEALS team

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