Awful experience. Still not received refund from the company and they are no longer responding to my messages. We're now waiting 3 months for a refund. We were booked in December 2025 for the Off... See more
Company replied
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Awful experience. Still not received refund from the company and they are no longer responding to my messages. We're now waiting 3 months for a refund. We were booked in December 2025 for the Off... See more
Company replied
Said they would pick us up for go karting and they never did , we had to pay extra because they don’t tell you that you have to be a certain age to have a certain kart, and they offered to drop us off... See more
A fantastic trip. Would thoroughly recommend. Beautiful scenery and views of Tiede. Wear your trainers for Teide so you can se the best views. No warmer wear required as you are at the base of the v... See more
We did a pleasant hike with you on Tenerife. Your guide was professional and told us many interesting things. Why am I then giving a bad review ? This is why. We bought a nature hike in the Masca vall... See more
Company replied
We have carefully selected for you the most popular activities, tourist routes and points of interest in Tenerife. Book your activities at https://www.triptenerife.com/ and save time and money !
Tourist Information Point, Avenida Siam, 3 Centro Comercial Siam Mall, 38670 , Costa Adeje, Spain
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Easy and helpful staff. Got a call next day from my purchase for corfirmation.
Great communication, fabulous guy who took my daughter paragliding - and amazing photo and video purchased after!
Thank you for making a wonderful memory.
I would highly recommend this site as our experience was superb. We had to book multiple adventures (Scuba Dive, Fly Fish, Parasailing, Paragliding and Teide tour) the customer service girl Alexandra was brilliant, she booked everything, organised the point of pickup/meeting and reminded and guided us through out. Booking is always advised as you get to plan your trip and this site has all the options
Thanks
Excellent service!
I wanted to book some trips for my kids and after surfing on the net I found these guys. So accommodating and helpful! With some really good options and clear instructions on what and where etc.
Alexandra was SO patient - especially as we ended up not being able to do the trips because my teenagers kept changing their minds….. 🙃🤪
Use this company. They’re local in Adeje and super trustworthy.
Very nice and excelent service from beginning to the end. Fantastic experience being able to watch sealife underwater.
Only 4 stars because the organisation was really fast and good, but you can not evaluate a service that you have not tried yet. Such surveys should be sent after the customer has taken part on the event.
The trip was exciting, saw a whole dolphin family :-) the Crew was amazing, they speak the language of kids. We were planning to go to another trip but it was full, so we were offered Peter Pan boat - we feel lucky :-)
My sister and I left knowing more about Tenerife and we now have a local Canarian we now call “amiga!”
Great customer service, super cool pilots, excellent flight, I totally recommend this experience. It was
very beautiful, super safe and something to remember🌞👌
All went well, only minus point is instead of pickup just in front of hotel mentioned in the reservation have to walk approx. 1km at early morning 6:50.
From the booking to end of flight. Excellent service. Flight amazing.
Said they would pick us up for go karting and they never did , we had to pay extra because they don’t tell you that you have to be a certain age to have a certain kart, and they offered to drop us off instead but made us wait and hour, we had no choise but to buy an expensive cab . Total price was 100 euros for 12 minutes go karting. Although staff and karting instructors were polite the service was poor.
Great experience overall and the Parascinding boat , the crew all were fantastic! Highly recommended.
I'm very disappointed in the way I was dealt with, I booked to go to one of the parks in Tenerife and when I was told by a taxi driver it would take an hour and cost over 100 euros to get there an another 100 back I tried to cancel my booking. The company then tried to push me to go the park and kept suggesting to get the bus which was little under 4 hours, which is just crazy. They offered me no sort of refund or even a discount on my next booking so that was £70 down the drain, absolute joke, will not book through them again
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