Tripsta Reviews 4,742

NOT RECOMMENDED: During the booking process there is very scant indication that baggage ist not included. Additionally, there is no step that allows you to book baggage. Afterwards you get a confirmation email stating that there is no bagagge beyond cabin cabin and that adding baggage cost the airline fee (fine) but additionally also 50€ Tripsta service fee per flight direction per person! After complaining very loudly twice they then told me that I could actually book the baggage via the airline without the 50€ fee.
Everything (Emails,Website) indicates that this is actually how they try to earn their money. AVOID!

why do I have to pay a 26 euro service fee so I can pay 20 euros more for checked in baggage then what I would pay direkt by the airline

I requested for my wife’s name change for our flight on 20th feb. from Zurich to Lisbon and back. I sent mails, contacted through many calls, through kontact forms from your website. But it is still not yet changed, very poor service. Thank you.

No problems and tied for cheapest price. If you have any issues it will cost you extra and using their customer service might not be fun. You need to be careful that you book with a credit card where they do not charge service fees. 75€ Euro more to use a visa credit card for example.

Hello there.

While I was booking my flight the price was 615... then after puting my visa card number and later I got confirmation of the booking... to my surprise the price jumped to 645...why and how I don't know
I think the trick was when I changed payment method !

No additional cost for All types of major credit cards. It is definitely a positive point compared to other similar services

I tried calling them for some complaints but no response, send quite some emails but no response. I haven't received the booking reference number yet to manage the booking and for check in. I regret for having chosen tripsta. Worst service ever

A charge of 21 euros was added over the total amount during the final check out, completely misleading and unacceptable!.
This should have been shown during initial offer.
It was more cheaper to book with another service provider, with better rating, at a lower price and better service package.

+ Online Ticket booking process is easy and worked.
- Cost to process Payment by Credit card

I have a problem before because I only have Maestro card. In your website there is choice to pay with that card. I have tried many time to enter the cvv number and not succeed. After checked in internet what cvv number is, I realized that the Maestro card has no cvv number. Then I went and ask bank about that matter. Bank told me that I cannot pay the ticket with maestro card. I'm not sure if you still can accept maestro . For me, if not, kindly remove it from your system. I wasting a lot of time looking for that solution. The rest, everything ok so far.
Thank you

50€ charge for one credit card payment - ridiculous

the booking is simple but there should be place for choosing special meal

I booked my ticket, paid from my credit card and the payment is approved but I still didn't receive my e-ticket. Where is my ticket ? Can you please contact me ASAP ?

Excellent, thank you so much for the fast and easy booking :)

Good
friendly site

This is my first time that I bought a ticket from tripsta.de, very impressive, fast service and no hidden fee.

Easy booking and price as initially offered

Everything went really smooth and easily, got e-ticket within 30 minutes of booking.

not very clear info on website regarding extra cost being charged..didn't realise that I was charged 50 euro extra as service fee..absolutely disappointing service.