Tripsta Reviews 

I am having problems with printing my e-ticket! The first print out missed off the details and so i had to change it from portrait to landscape. I then printed a second time to find that the flight information was missing from the print out. I am now attempting for the third time to print my e ticket, Lets hope i dont face this problem with my print out! Terrible company, i only booked with them as i found them through online search but never again! I hope i dont have any problems in the airport! There is a problem with the E-ticket. My printer is fine!

V. v. poor experience with Tripsta. Transfers were chaotic. Missed connecting flights. I found customer support less than acceptable.

Avoid at all cost. Could not make it to my flight due to delayed connection flight. When contacted airlines they asked me to contact Tripsta as they were the booking agent. Had multiple phone conversations with Tripsta and all I got was empty promises that they would call me back. Chased up for up to year, didn't even get a callback. Very disappointing service.

In the summer we had a flight get cancelled last minute, when we were already at the airport. We were not warned in advance. Have contacted Tripsta via email and Twitter several times without ever receiving a reply or refund. Very unhappy. DO NOT USE!!

Scam artists, plain and simple. We had to cancel a flight. They were utterly unhelpful, save for trying to coax more money out of our pockets. They ultimately said they'd refund a fraction of the paid amount... Six months later, that refund still hasn't arrived.

booking done with minimal effort, would be 5Star but having difficulty contacting you as we need our flight numbers, once got will give a 5 star rating.

When issued tickets .changed my daughters surname and it costing me buying another ticket on the travelling date .I have to pay £252 for my 2 years old daughter to carry on for holidays.tried all phone number they were on the tickets but all busy no answer .I will be contacted them when I will be back home and I needed an explanation from them.

These people are totally fraud.

I got my ticket booked but had to cancel due to ill health. They will not even refund the taxes on the ticket.
I ran pillar to post and gave them the medical evidence and 999 call records for my condition. They promised a whole lot and delivered nothing.
They are based in Greece somewhere so you cant hold them account to anything from here in the UK.
they are scammers ....please stay away !

My flight was cancelled right before take off and I never saw my money back from Tripsta. This happened back in May. I followed up with them at least 3 times and they said once Swiss refunds them, they will refund me. Unacceptable customer service since I booked with Tripsta- which I should never have done!!!- not with Swiss. A few weeks later the phone number for the UK stopped working and they are nowhere to be found!!

Booked flights through Tipsta. Observed a mistake of title on the ticket. Tried to talk to Tripsta on phone many times. No one attended the phone. Wrote email but never got a reply. Not happy with the after sales-service of the Tripsta

Please do NOT book with this travel agency, I have been trying to get in contact with them 3 month ago with no benefit. I tried to call several offices and e-mailed them as well but without any reply. I cancelled my trip with them and they were supposed to return my money within 5 working days but they never did it. I advice everyone to travel with another agency, so you don’t put yourself in a stressful situation.

STAY AWAY!!!!

We booked 3 tickets to a family wedding in Australia through this joke company because they were on Skyscanner and we just assumed they would be genuine and reliable.
Flights have been cancelled (the only reason we knew this was because a family member was on the same flight but booked through someone else) and we’ve heard absolutely nothing from tripsta, emailed several times to no reply, the phone numbers don’t even ring, can’t belive companies are getting away with this, how they have anything above 1 star on trust pilot is mystery

We bought tickets in June, received confirmation email and copy of e-tickets. But in August I tried to enter advanced passenger information but couldn't get into the airline website so I phoned asking for a PNR number and quoted my e-ticket number to be told that the tickets had been cancelled. Subsequently found out that Tripsta had ceased trading. I received no information that the tickets had been cancelled and as they were for a single journey returning from India we could have been sat there trying to check in on line only to find that we didn't have tickets.

It's a fraud.
Have taken my money. No refund. No customer care.
Never book

DO NOT BOOK WITH THIS COMPANY!!!! We booked flights with them to Bogota, Colombia and were flying with Air Canada. The flight then changed from London Gatwick to London Heathrow and we were not informed by tripsta. This meant we missed the flight and had to book new ones on the day. Contact number is invalid for them and no replies to emails so no sign of a refund. Air Canada being just a difficult! DO NOT BOOK.. THIS IS THE WORST COMPANY EVER!!!!! Spend a little more money and book with the airline directly!

Unable to contact to cancel my ticket! Wrote numerous emails, called (number doesnt even exist), no answer on facebook either, give me back my money you frauds!

The tickets issued did not even mention the name of the airline we were meant to fly with !!!
We spent one hour in Nairobi Wilson airport to look for the correct airline

What a terrible service! After sending 5 e-mails to cancel my flight, I got an answer that I will get €320 back, because I cancelled in time. I even got an e-mail that the money was sent. I never got any money on my account, never heard from Tripsta again. Because of course they are not available anymore. Terrible, I feel robbed. No more Tripsta for me. Never book with them!

Booked through Tripsta, no valid contact number, attempted emailing numerous times but no response. Cheap flights but really bad customer service!

In January we booked a flight to Nicaragua for 4 adults, 4 children and a baby for our holiday in July. Because of the changed situation in Nicaragua we wanted cancel or change our flight. Tried to call and e-mail them, but they kept referring to the airline (KLM) . After seeking legal assistance we were able to cancel. We were promised a full refund (without 'service costs' (what service ?!?)) within 30 workdays.
We did not receive the money. As we payed with our credit card we are now challenging the payment. Hopefully this is successful. if not we will have lost almost €7500,-