Love Tresor Paris jewellery, I have bought a number of items over the last year and people always comment how nice they are & look. The customer service shown when I had a fault with one of my items... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered Earrings as a birthday present for my wife, however the wrong earrings were delivered (Someone else's order). Luckily I opened the package to check before my wife's birthday. I rang to report... See more
I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely de... See more
Possibly left a review before but figure it's always good to give feedback whenever asked. I have placed 2 orders with Tresor recently having fallen in love with some pieces from the Royale collect... See more
Company details
Information provided by various external sources
Tresor Paris is a multi-award winning luxury jewellery brand, creators of the crystal phenomenon and renowned for their diamond expertise. A celebrity favourite famous for producing contemporary jewellery designs whilst maintaining luxury, elegance, glamour and timeless appeal. Tresor Paris reach a vast audience with an affordable crystal range famous for that sparkle whilst retaining diamond jewellery production ensuring the fine quality is at the heart of every dynamic collection. With a clientele of young, stylish, glamorous and successful men and women, Tresor Paris continues to thrive and grow with every new collection. This is evident in our new versatile Elixir collection. Capturing the art of personalising your jewellery using the 12 colours representing birthstone months, one can mark any special occasion with the relevant significant colour, as well as enhancing any mood or outfit. The Tresor Paris collections have graced many national and international catwalks and have reached a vast audience VIP clients and celebrities. Tresor Paris holds numerous industry accolades including: Professional Jeweller Hot 100: Industry Trailblazer, 2012 Business Big Shot, 2013 International Jewellery London 2013 - Recognising Originality and Innovation Visual Impact - Highly Commended 2013 Retail Jeweller Awards: Nominated Jewellery Brand of the Year, 2012 Nominated Jewellery Brand of the Year, 2013 Winner Marketing Campaign of the Year, 2012 Best Store Environment 2016 Shortlisted Etailer of the Year 2016 Shortlisted British Jewellers’ Association : Winner BJA Supplier of the Year, 2012 National Association of Jewellers Awards 2015 : NAJ Member of the year 2015 Shortlisted UK Retail Jewellery Awards 2016 : Best Store Environment 2016 Shortlisted
Contact info
7 Greville Street, EC1N 8PQ, London, United Kingdom
- 02033554031
- customerservice@tresorparis.com
- tresorparis.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service
great service. received order within 2 days. would order from this company again
Ordered a ring and pair of earrings for …
Ordered a ring and pair of earrings for my to be fiancee, came exactly as expected apart from the fact that they both came in one box. I reached out to Tresor Paris and they were a great help, sending me a separate box!
Bonbon crystal necklace
I bought the Bonbon sterling silver, white crystal pendant with chain for my sister. I bought her the Bonbon earrings so thought she would like the matching necklace to go with them. I’m absolutely delighted with the necklace it’s lovely so elegant I’m sure my sister will love it. I like it so much I am going to get one for myself.
Great product and speedy service
Very good service fast& packed well
Very good service fast& packed well. Ty.
Delivery to the US was a breeze
Product is always excellent
This is the first time I purchased online in the US vs buying in Europe
Earrings arrived in 4 days
I could not be happier with Tresor
Received quickly and in good order
Received quickly and in good order. Very pleased.
Great service, very helpful and a beautiful ring.
Tresor Paris were so helpful and kept in contact throughout the process. The ring they created for us is beautiful and came beautifully presented. I would reccomend everyone to use them.
I bought pair of heart shaped earrings …
I bought pair of heart shaped earrings for my daughter's birthday. Earrings were delivered very promptly and the quality and care that went into making sure that they would reach my letterbox in perfect condition was second to none. The price was more than reasonable and they look absolutely gorgeous. As her birthday is not for another few days, i haven't had a chance to see what they look like on her, but i am sure she will be delighted with them. I will definitely buy from Tresor Paris again.
Great speedy delivery
Great service
Fast despatch and delivery excellent packaging- very happy
Stunning Earrings
Beautiful earrings and always fast delivery. I have purchased lots of earrings on different occasions from Tresor Paris as I love them so much and ordering online from their website is easy and quick. Very happy customer x
Very prompt delivery of goods purchased.
Delighted with my bracelet for my …
Delighted with my bracelet for my nieces birthday. Arrived safely, beautifully packaged.
Excellent service ...
I can’t believe how quick my order was delivered . I will definitely order from you again . . Absolute excellent service thank you so much .....
Lovely pendant fast delivery sure to please
Lovely pendant fast delivery sure to please.
I really can't fault Tresor Paris
I really can't fault Tresor Paris. My wife wanted a new engagement ring as a Christmas present because she can no longer wear the cheap zirconia one I bought her 30 or so years ago when I had little money (shrunk in the wash;-))
I ordered her a beautiful diamond replacement from an online jeweller who promised delivery by Christmas. Then on 17th December they emailed saying it would be delivered week commencing 8th January.....
They weren't at all concerned when I told them this was no good but simply sent me an email saying my order was cancelled.😣
So I contacted Tresor Paris. They had an equally beautiful, but slightly different, ring available for just about the same price.
But could they deliver in time?
I ended up speaking with the gentleman who actually makes the rings. He told me he had the stone but would need to see if he had the correct size mounting.
Ten minutes later he called me back. He had the correct mounting and promised he'd set the stone the next day & I'd have it a day later.
He was as good as his word. Christmas Day my wife had a beautiful ring that she hasn't stopped admiring & boasting about since!!!
Thank you Tresor Paris. That's what I call customer service!!!
Fast delivery
Fast delivery, lovely packaging especially the cases they came in.
Thank you again 🙂
Quick service.
Quick service.
Nice shiny envelopes.
Good products.
Not much communication, if I can pick something to improve upon...
Brilliant service would recommend them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








