Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Home Improvement Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
Asks customers to review
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Replied to 0% of negative reviews
Typically replies within 24 hours
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The order didn’t arrive as expected as…
The order didn’t arrive as expected as stated in the initial shipment schedule and not before the public holiday which in my opinion delays it further to the following week. It was a bit cheeky indeed when I received an email stating the item was on the way on the eve of the public holiday, which I doubt because that was Thursday. So let’s see if it actually arrives on Monday. I very much doubt it. So it would probably be a two weeks delivery to the door so far.
Sitting in my car
Could do better - the pickup website should say they will send an email. I waited longer than i needed to because I though the page where i told them i'd arrived would update/
very pleasant and helpful people to…
very pleasant and helpful people to deal with also very happy with product.
good quality items and fast delivery
Service was super quick and efficient
Service was super quick and efficient. Impressed with the goods delivered. Only criticism was the courier company didn’t inform me when the goods were going to be delivered. I checked on the Tuesday morning at 9.30 am and according to the web site the goods were not get with the courier but were delivered an hour later while I was out. Luckily still there when I got home.
Sturdy and easy to assemble
Sturdy and easy to assemble. Light weight so can be moved around easily and adjusted to standing desk when needed.
Delivery was very quick
Delivery was very quick. Was so easy from ordering to delivery.
As i am moving house next week i have not assembled yet.
Didn’t receive all items on time
Didn’t receive all items ordered. Though my confirmation email confirmed dispatched items I didn't receive my shoe cabinet. Called there company however they were unreachable and had emailed still no answer reply.
Great products
Quick and easy collection
Quick and easy collection, my daughter absolutely loves her new desk, feels really solid and was easy to put together. Thank you
We still have not received the package…
We still have not received the package and impossible to follow it up on your website or transport
Awesome experience
Awesome experience, delivery was super fast I didn’t expect that. Customer Service call centre was amazing as well! Kiwi person and really friendly and polite..
The products are great and good quality and design and assemble really well. For me the delivery and customer service will make me a repeat customer.
Excellent product and customer service
Excellent product and customer service! Super fast delivery at the next day of purchase
Excellent Product
Delivery was very fast. The bed i bought was everything the pictures indicate, which is rare nowadays. I would definitely recommend them to family and friends.
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