TreasureBox Reviews 

13,738
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their good quality, sturdy construction, and attractive design, often noting they are exactly as advertised and easy to assemble. Many people highlight the exceptionally fast and efficient delivery service, with excellent communication throughout the process. The overall service and online ordering experience are consistently described as easy and positive. However, some customers also noted issues with their orders, such as receiving damaged products or finding parts missing for assembly. A few other people also felt that there were problems with delivery communication, including lack of updates or items not arriving as expected, and some experienced delays or incorrect tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality, design, and value for money.... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers mention positive feedback about quality, often highlighting products as sturdy, well-designed, and... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of online ordering, quick... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more

Rated 4 out of 5 stars

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.... See more

Rated 4 out of 5 stars

The shop was very busy and no customer service agents were avaliable. I tried all the mattresses and found one I liked and ordered the mattress and seperate base online. Easy online ordering, good com... See more

Rated 5 out of 5 stars

Purchased a trundler bed, wardrobe and vanity desk for my babies bedroom. Am absolutely stoked with what we got. Excellent quality for a good price!! Easy to follow instructions, everything is numbere... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(13,738)

2,883 reviews in the last 12 months

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Rated 1 out of 5 stars

I recently purchased the Lustra 2 Piece…

I recently purchased the Lustra 2 Piece Dressing Table with Mirror & Stool Set, and unfortunately I have been unable to complete the assembly due to missing and defective parts.

The issues are:
• All of the drawer side panels are missing, so none of the drawers can be assembled.
• One of the drawer panels (Part 17) was manufactured without the required pre-drilled holes, making it unusable.

I have attached photos showing the missing drawer parts and the defective panel.

Could you please send the replacement parts as soon as possible? Please let me know if you require my order number or any other information to process this request.

6 July 2026
Rated 1 out of 5 stars

Poor customer service

Delivery took three weeks and communication was pretty much non existent,m.
Order arrived in three seperate orders on three different days (yet to receive bed frame) and a complaint was made via email about a member of staff Matthew who’s customer service was disgusting, to this date my complaint has not been acknowledged, will not recommend.

9 July 2026
Rated 4 out of 5 stars

Delivery was quick as always

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled.
I'm not sure if it's the way I put it together, but only one of the drawers sits flush against the main part, and when you open them, they tip out and don't hold their place.
I've put together a lot of flatpack furniture, so I'm not sure what's gone wrong here. Also, it took quite a while to assemble, with lots of parts, so I was very methodical to avoid missing anything. But because I won't be using them often, I'll just live with it.
Apart from that, the quality of the material is very sturdy, and it does look really good.

3 July 2026
Rated 2 out of 5 stars

The order didn’t arrive as expected as…

The order didn’t arrive as expected as stated in the initial shipment schedule and not before the public holiday which in my opinion delays it further to the following week. It was a bit cheeky indeed when I received an email stating the item was on the way on the eve of the public holiday, which I doubt because that was Thursday. So let’s see if it actually arrives on Monday. I very much doubt it. So it would probably be a two weeks delivery to the door so far.

9 July 2026
Rated 4 out of 5 stars

Sitting in my car

Could do better - the pickup website should say they will send an email. I waited longer than i needed to because I though the page where i told them i'd arrived would update/

11 July 2026

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