Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Home Improvement Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
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Replied to 0% of negative reviews
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It took a while for the order to get…
It took a while for the order to get ready, and found that they weren't very helpful at all to load into your vehicle. What happens if i was a 70 year old lady that bought products, eoukd I have had to load myself.
Fantastic collection of furniture
Fantastic collection of furniture and photos.Purchasing was easy with no hassles. Item was in my budget and arrived in a few days well packaged.
The desk was easy to assemble with great instructions. Very nice piece well made and looks great.
Quick delivery
The showroom in Silverdale has lots on display. I ended up ordering online on Tuesday and received an email that the order was being prepared but didn't receive an update on delivery. Friday of the same week opened my front door to find it had been delivered. My pet peeve is that the delivery service didn't use the ring buzzer to alert me and we were home. Anyway, still deserving of 5 stars for the quick delivery. Item ordered came in 2 boxes and no missing bits. Took hubby a little while to assemble, happy with our purchase.
We received the product not complete
We received the product not complete,arm rest and foot is missing.
Easy to deal with
Easy to deal with, good customer service, didnt have to wait long to get my order nice easy process with the texts updates
It's been a month and no communication…
It's been a month and no communication about the whereabouts of my order
Time
Said my order was on preorder and sent out in specific dates, it’s been 9 days over the last preorder date and haven’t heard anything about my order
Mostly good but one of the bed frames…
Mostly good but one of the bed frames ended up being out of stock (I bought 3 frames and 3 mattresses)
The king single was poorly cut holes didn’t line up and the mdf boards where cut crooked so couldn’t use it and one mattress was far more firm then medium so will need to get a mattress topper. Our delivery drivers however where amazing even bought them inside on one of the deliveries.
Everybody polite and efficient.
Great delivery service
Great Process
There whole procedure of being totally contact less. Huge plus. Quick and easy process.
Quick delivery of items
Quick delivery of items. Good prices. Solid furniture. We got the Congo cabinet with window and drawer. The cabinet instruction was easy to follow
The drawer cabinet not so easy. But overall happy with the end products.
Not Happy at all
This been more than 14 days, since I made my order, and have called multiple times. My order still hasn't been dispatched as yet.
sort my order first??
Not proper assembly instructions
Not proper assembly instructions. I asked for assistance to reply at all. Disappointed
Product + service
Ordered online 2 single beds click and collect. Done with ease and the receptionist is polite. Both beds were simple to put up and satisfied with the product.
Highly recommend click and collect over delivery simply because of the fee and patience.
I am very happy with the sofa I bought, but….
I am very happy with the sofa I bought, very comfy. However very disappointed with the delivery company they used. There was no 30 minute heads up message sent saying it’s nearly arrived as promised then it was actually delivered to the wrong address. Luckily a friendly neighbour helped me man handle the large carton to my address, a few houses away. then there was the extra charge of hiring a moving company to carry it up the stairs . It’s a shame there aren’t improved delivery services, eg paying extra to have it placed in the lounge.
Great service
Great service. Arrived in only 3 days. The dining chairs are lovely. The colour matched the pictures perfectly. They were easy to assemble and feel very sturdy. A great price and they look great in my room. Thanks Treasure Box.
Fast efficient service
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