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Travomint US Reviews 930

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TrustScore 4 out of 5

3.8

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and proactive approach, making the booking process smooth and efficient. Many people highlight the excellent customer service, appreciating the quick responses and personalized support received. The service provided is often described as top-notch, with consumers noting the ease of access and the seamless experience from booking to trip completion. However, some customers also noted issues with the booking process, including unexpected additional charges for baggage and a lack of timely confirmation emails. A few other people also felt that customer service was unhelpful, with reports of being hung up on or not receiving a credit for cancelled flights.

What people talk about most

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the quick,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency.... See more

Price

Clients share ambiguous opinions on price, with many reviewers initially finding prices to be competitive,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and politeness... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter got our hotel booking done from Travomint. The customer service is very prompt. Mr Anubhav assisted us so well. The property was very good. We will consider Travomint again for making our... See more

Rated 4 out of 5 stars

Recently i got my travel bookings done from Travomint. Mr. Allan was quite helpful, he made the booking process very seamless. I returned from mu trip to Singapore yesternight. So i thought of sharing... See more

Company replied

Rated 4 out of 5 stars

Very Nice Smooth Booking, Helpful Executives and reasonable price. Now, I think Travomint one of the Leading Travel company in Travel Industry. Thanks for nice co-operation 😊👍

Company replied

Rated 4 out of 5 stars

Well had my middle name and fIrst name in wrong order. Asked Phillip to correct the name order. He did the change- no charge [not sure if there is suppose to be one]

Company details

  1. Travel Agency

Information provided by various external sources

Travomint is one of the best travel Company for booking flight tickets, hotel booking, booking car, rental in very cheap price. Travomint is United States based company, head office of Travomint in Virginia, Herndon. Travomint offers hundred percent reliable services to customers.

Contact info

3.8

Great

TrustScore 4 out of 5

930 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

The message received in the “green Box”…

The message received in the “green Box” was extremely cryptic and worded very poorly. NEEDS lots of work.
Ronny in “chat” was able to answer my questions in a clear, precise, and professional manner.
Except for the “green box” message all was great. Green Box enough to turn most people away, you need to clean up, clear up responses so people can understand them.

4 September 2022
Unprompted review

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