Travomint US Reviews 930

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and proactive approach, making the booking process smooth and efficient. Many people highlight the excellent customer service, appreciating the quick responses and personalized support received. The service provided is often described as top-notch, with consumers noting the ease of access and the seamless experience from booking to trip completion. However, some customers also noted issues with the booking process, including unexpected additional charges for baggage and a lack of timely confirmation emails. A few other people also felt that customer service was unhelpful, with reports of being hung up on or not receiving a credit for cancelled flights.

What people talk about most

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the quick,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency.... See more

Price

Clients share ambiguous opinions on price, with many reviewers initially finding prices to be competitive,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and politeness... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter got our hotel booking done from Travomint. The customer service is very prompt. Mr Anubhav assisted us so well. The property was very good. We will consider Travomint again for making our... See more

Rated 4 out of 5 stars

Recently i got my travel bookings done from Travomint. Mr. Allan was quite helpful, he made the booking process very seamless. I returned from mu trip to Singapore yesternight. So i thought of sharing... See more

Company replied

Rated 4 out of 5 stars

Very Nice Smooth Booking, Helpful Executives and reasonable price. Now, I think Travomint one of the Leading Travel company in Travel Industry. Thanks for nice co-operation 😊👍

Company replied

Rated 4 out of 5 stars

Well had my middle name and fIrst name in wrong order. Asked Phillip to correct the name order. He did the change- no charge [not sure if there is suppose to be one]


Company details

  1. Travel Agency

Information provided by various external sources

Travomint is one of the best travel Company for booking flight tickets, hotel booking, booking car, rental in very cheap price. Travomint is United States based company, head office of Travomint in Virginia, Herndon. Travomint offers hundred percent reliable services to customers.


Contact info

3.8

Great

TrustScore 4 out of 5

930 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Trip was awesome

I have booked flight tickets from Travomint, my experience is awesome. I would like to sincerely thank the Travomint Team.I found their staff is highly professionalism and made the entire process smooth. Genuinely appreciate their efforts and highly recommend their services!

10 September 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you so much for sharing your wonderful feedback. We are delighted to know that you had an awesome trip and that our team could make your booking experience smooth and hassle-free. Your kind words about our staff’s professionalism mean a lot to us.

We truly appreciate your recommendation and look forward to assisting you with many more journeys ahead!

Warm regards,
Team Travomint

Rated 1 out of 5 stars

They are scamming.

They are scamming.
They lie and when someone asks for a supervisor, they say it is not available.
And not respect

23 August 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer

We’re truly sorry to hear about your experience and regret that you feel this way. At Travomint, we value transparency, respect, and accountability in every interaction.

Your feedback is extremely important to us, and we would like to investigate this matter further to address your concerns promptly. May we kindly request you to share your booking details or contact information at cs@travomint.com so our senior team can personally review and resolve the issue?

We appreciate your patience and the opportunity to make this right.

Warm regards,
Team Travomint

Rated 1 out of 5 stars

Waste of time

Such a waist of time they were with me on the call for 2 hours and I had work such a waste of time after I gave them all the passenger information they told me there was no more seats even though they told me that they have preserved the seats after they said there’s no more it’s a scam website. Would never trust or go with them waist of time.

22 August 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely apologise for the inconvenience caused. Your feedback is important, and we regret the time lost during your booking process. Please share your booking details at cs@travomint.com so we can review the matter and assist you better.

Regards,
Team Travomint

Rated 1 out of 5 stars

Bait and switch

The website listed a price and time to complete, along with inclusion of carry on and 1 checked bag per ticket. After completing the transaction we got several calls, starting the flight doesn't include baggage, and to pay an additional $500 because of some error putting the blame on us despite being listed during the booking. We have pictures of the booking, the details, and payment completion, and had a very rude customer agent deny any wrong doing. When asking to be sent the agent notes in writing if there dis-service from the call they outright refused, and cancelled everything.
This is fraud, and bait and switch. The Price listed and paid online is a contract you failed to honor

4 August 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We’re truly sorry for the frustration you faced. This is not the experience we want for our customers. Please share your booking details at cs@travomint.com so we can review your case and resolve it promptly.

Regards,
Team Travomint

Rated 1 out of 5 stars

Pathetic Service provided by Travomint

I had very bad experience coordinating with Travomint with my booking. They took 2 days and were saying - you can talk directly to Airlines. Lastly they asked me to cancel the ticket and book new one.

I am writing to express my profound disappointment and frustration with what has been, without a doubt, my worst booking experience to date. It is utterly unacceptable that after the initial booking process, your company seemingly "backs off," leaving customers feeling abandoned and their concerns unaddressed.

30 July 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 5 out of 5 stars

I booked ticket from travomint from…

I booked ticket from travomint from delhi to dubai my experience with travomint was awsm and mind blowing thankyou travomint

25 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for your kind words!

We’re delighted to know you had an awesome experience booking your Delhi to Dubai trip with us. Wishing you many more smooth and memorable journeys ahead! ✈️

Regards
Team Travomint

Rated 1 out of 5 stars

You stole my money and I will report it…

You stole my money and I will report it to the police. I found your deception and it will be reported in the evaluation as if you stole my money. You are scammers.

18 May 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 5 out of 5 stars

My 50 years wedding anniversary

The customer representative Chris gone beyond to assist to obtain my air travel from SFO, Tokyo, Osaka and Seoul and back home. With less than month plan. Due to cancel plan trip in October. This is my 50 years wedding anniversary trip. He went all out to assist me, down to getting the seat assignment. Thank you Chris

30 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for your feedback! We’re glad you found a great deal on your flight with us. Looking forward to serving you again😊

Regards
Team Travomint

Rated 1 out of 5 stars

SUDDEN changes.

Booked a flight using this 3rd party app, they accepted my payment suddenly the booking is pending/failure due to the SUDDEN changes of prices. It was not my problem/mistake because the charges were made and this is how you handle the situation. Refund will take 7-14days?! That is ridiculous.

30 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 1 out of 5 stars

Travomint booking nightmare

Travomint Review

I recently tried to book an airline ticket through Travomint’s website, and the experience was frustrating from start to finish.

Booking Process (★☆☆☆☆)
After filling out all the required information, the site abruptly displayed a “Payment Failed” message. Moments later, I received an email titled “Booking Failure – Reference ID xxxx.” There was no clear explanation of why the payment didn’t go through, nor any guidance on what to do next.

Customer Support & Follow‑Up (★☆☆☆☆)
Instead of a helpful follow‑up email or a single courtesy call, I was bombarded with repeated phone calls from Travomint agents. Despite telling multiple representatives that I did not want to proceed with the booking, the calls kept coming. The sheer frequency felt intrusive—borderline harassment.

Transparency & Communication (★☆☆☆☆)
The site never clarified whether any charges were attempted on my card, and I had to explicitly ask for reassurance that no payment had been processed. A simple, proactive confirmation would have gone a long way toward easing concerns.

Overall Experience (★☆☆☆☆)
Between the failed transaction, the lack of clear communication, and the relentless phone calls, my confidence in Travomint has been severely shaken. Until the company streamlines its payment system and adopts a more respectful, customer‑centric follow‑up approach, I cannot recommend using Travomint for travel bookings.

Bottom Line: Proceed with caution—or better yet, look elsewhere for a smoother, less stressful booking experience.

21 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 5 out of 5 stars

Great help and great deal!

Jason has been a great help and has been a pleasure speaking with him.
He listened carefully to all what I needed for my flight and has made the best offer he could. He has also been very kind and has answer to all my doubts.
I highly recommend the service and his help.

16 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for your feedback! We’re glad you found a great deal on your flight with us. Looking forward to serving you again😊

Regards
Team Travomint

Rated 5 out of 5 stars

I had a fantastic experience booking my…

I had a fantastic experience booking my airline ticket with Travomint. The staff was highly professional, courteous, and knowledgeable about their services, making the entire process seamless. I spoke with June, Chris, and Damien, and they were all extremely helpful throughout. Unfortunately, I had to cancel my ticket due to personal reasons, and Jason handled it with great care and efficiency. His professionalism and support made all the difference. Overall, a truly amazing experience—I highly recommend Travomint for hassle-free ticketing and exceptional customer service!

2 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for your feedback! We’re glad you found a great deal on your flight with us. Looking forward to serving you again😊

Regards
Team Travomint

Rated 1 out of 5 stars

Dear Travomint,

Dear Travomint,

I am writing to formally express my deep disappointment and frustration regarding the handling of my travel booking. Despite my repeated attempts to confirm my ticket, I have been met with negligence and misinformation from your team. I was falsely informed that my ticket was not confirmed, which has caused significant inconvenience and distress.

Due to the severity of this issue, I have escalated the matter to the [Country] Embassy for further assistance. I expect an immediate and transparent explanation for this mishandling, as well as a resolution to the situation. I also request any necessary documentation regarding my booking status and the reason behind the misleading information I received.

Failure to address this issue promptly may result in further legal or official action. Please provide a response at your earliest convenience, as this matter requires urgent attention.

I look forward to your immediate response.

Best regards!

2 April 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 5 out of 5 stars

I had an absolutely amazing trip to…

I had an absolutely amazing trip to Malaysiya thanks to Travomint

17 February 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for your feedback! We’re glad you found a great deal on your flight with us. Looking forward to serving you again😊

Regards
Team Travomint

Rated 1 out of 5 stars

Travomint US India all are fake, fraud & scam

Travomint US India all are fake, fraud and scam. Stay away from it.

28 March 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 1 out of 5 stars

Misleading and Deceptive Conduct

Travomint engages in misleading and deceptive conduct. I booked a flight for $1089. "Alex Smith" from Travomint called me at 10.27pm on 2 March 2025 to demand an additional $1100 for my flight from SYD to BKK or Travomint would cancel my flight. Yet I have a screen shot from Traomint's website at 10.36pm on 2 March 2025 showing the exact same flight number, at the exact same time for $1089, BUT the actual real price is over $2189 and NOT the advertised price of $1089 as show on their website. AVOID THIS COMPANY AT ALL COST, THEY HOLD YOU TO RANSOM

2 March 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 5 out of 5 stars

Travelmint is A-OK with me

Google Flights listed them as cheapest by $50. I booked and payed with Travomint, received a ticket number and receipt within hours and 3 days later was given a booking reference directly from the airline where I can do business directly with them. Travelmint is A-OK with me.

7 February 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for your feedback! We’re glad you found a great deal on your flight with us. Looking forward to serving you again😊

Regards
Team Travomint

Rated 1 out of 5 stars

Booked flights

Booked flights, Travomint took my money and then rang up wanting to change dates or flights, now waiting for a refund, hopefully not too long?

9 February 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 1 out of 5 stars

I had a severe injury in India during…

I had a severe injury in India during ny holidays before ny travel plan for which airlines have approved my waiver and have confirmed to me on email that they have returned my refund amount to travomint (travel agency). Travomint has not refunded the money back to me for over one month. This seems like a scam. Attaching email also.

On call Salman from refunds department is highly incompetent, he will disconnect you call in middle, will not call back even after saying he will arrange a call back. I asked him to arrange a call back from his senior and he disconnected the call. Highly disappointed. Beware of such fraud agencies and don't try to save few hundreds.

27 January 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

Rated 1 out of 5 stars

tried to book a flight entered credit…

tried to book a flight entered credit card info, when i hit process, it said error couldn't process payment. Okay tried a different card, same thing. So the assumption was nothing was booked HOWEVER both flights were somehow booked despite giving me the page saying payment not processed and I end up paying for the flights which I couldn't use. Fix your site.

24 December 2024
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely regret to hear about your disappointing experience. This is not the level of service we strive to provide. Please accept our apologies for the inconvenience caused. We request you to share your booking details at cs@travomint.com so our team can review the issue and resolve it promptly.

Regards,
Team Travomint

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