Looked newly refurbished lovely and comfy. Blankets / throws and beds fab. Intercom did not work resulting in several trips down to open the door for the daughter. Shower also not as good as I have... See more
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Birchin Court, 20 Birchin Lane, EC3V 9DU, London, United Kingdom
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Cosy cottage with all amenities and lovely touches if you take dogs with all essential supplies and dog treats which were greatly appreciated. The torches were so handy and my son loved the festive hand wash. It’s the little things that made this trip an absolute joy and I am sorry I would have hoovered but could not locate a plug socket downstairs in a last minute rush to pack up and leave. Highly recommended

Reply from Travelnest
The apartment should have been checked before it was rented out obviously whoever looks after the apartment is not doing their job properly as the delf was dirty,there was lipstick stains on a cup in the press, the radiator in the hall did not work, the bathroom was freezing and the shower did not work

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Reply from Travelnest
This cozy cabin offered the perfect overnight getaway. The log-burning fire made the interior wonderfully atmospheric and warm. Complete with handy cooking facilities and, best of all, a delightful outdoor hot tub, it provided a relaxing and restorative escape. Highly recommended for a quick, comfortable break. Definitely will be returning 🤩

Reply from Travelnest
Flight and car arrangements were
fine. Travelnest seemed to be far leas helpful with housing issues than I ever had using competitors like Airbnb and Vrbo, which I will go back to using.

Reply from Travelnest
Property was unresponsive once payment made, apart from one offer of a full refund due to their delays replying. Stay never materialised. Refund never received. Currently pursuing through small claims court as travel nest and booking.com totally unwilling to sort despite obvious breach of UK contract law.
***Update 25th December -- So, after my review and the reply below, I got a call from Travelnest promising the refund would be made and they would sort with booking.com. Guess what? Still no refund and contact dried up completely again. Oh well, small claims court action being logged tomorrow***

Reply from Travelnest
Had a great stay. Very comfortable, clean and had everything we needed for our visit. Would definitely stay again if we visit York.

Reply from Travelnest
Highly recommend!
Overall our stay was fantastic. The lodge was modern and clean. The lodge was very well equipped, instructed and easy to use. The hot tub was also set up for us on arrival. The host was also a great communicator, always helpful and quick to answer any enquiry's.
Another bonus was that the clubhouse was right at the door step. The staff were all very welcoming and friendly. The Old Stables Inn pub was a quick 5 minutes walk from the lodge for some pub grub and drinks!
We had no issues at all with the lodge and had a great stay.
Thanks again.

Reply from Travelnest
A super comfy apartment, just lacking two sets of keys for if people want to do different things.

Reply from Travelnest
This little hidden gem is beautiful full of character and charm and warmth home from home stay. Had everything to make the stay as comfortable as possible definitely worth a visit you won’t be disappointed. Charming hosts. Fully equipped kitchen the standard of cleaning was amazing felt like luxury on a smaller budget just perfect. Get booking you won’t be disappointed. It’s now my favourite place to book. Bonus is its dog friendly 😁

Reply from Travelnest
Great apartment, nice facilities, elevator, balcony, great host, close to everything

Reply from Travelnest
If I could give this caravan 0 stars, I absolutely would. From start to finish, the experience was an absolute joke. We received a message around 12–1pm on the day of arrival saying the Wi-Fi wasn’t working and the hot tub was unusable, but someone would be out first thing Saturday morning to sort it. Check-in was at 4pm. We arrived at 4:30pm to find the caravan hadn’t been cleaned at all after the previous guests. The smell alone suggested a group of wet dogs had held a stag do inside. There were skid marks in the toilets, dirty bedding, and crumbs over the kitchen surfaces. A cleaner eventually arrived at 5pm to change the beds and clean the kitchen (which was appreciated) but this should have been done long before we got there. On Saturday morning, we messaged regarding the hot tub maintenance. No reply. We tried again. Still no reply. By 8pm, after an entire day wasted waiting, we had given up. The hot tub was never sorted, and the owner didn’t answer a single call or message. We ended up spending most of our holiday trying to sort out problems that should have been resolved before we arrived. But hey — at least the heating works. If you’re thinking of booking this place, save your money and go camping with a paddling pool instead. It’ll be cleaner, better managed, and far less stressful.

Reply from Travelnest
Good value for your money. Near a train station and a bus stop. Near Anfield❤️

Reply from Travelnest

Reply from Travelnest
The warden had no record of our booking . There was a cup in the sink , rubbish in the bin , the smoke alarm had been taken down and there was no battery in it , the wardrobe door was hanging off , the bedroom door didnt close , the bathroom sink cold tap didnt work , the bedding was dirty , there was one dirty hand towel in the bathroom , the mats where dirty . I sleop on the sofa with blankets and pillows from my car .

Reply from Travelnest
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