It was just a general query but Megan couldn’t have been anymore helpful! Megan always kept in touch and spent time pulling information together on cruise options which ended up being a pretty good de... See more
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Review summary
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Reviews shaping this summary
Thanks to Megan for sharing detail working about upcoming 2027 holiday planing ideas, worth for trying n looking alternate option. If I say in single sentence : NO MESS NO STRESS !! Thanks travelgat... See more
So we decided to pay Krakow a visit!! Susan from.Travelgate was.amazing... I had so many questions... no problem, swapped and changed plans.... no problem... more questions... no problem. Susans commu... See more
Company replied
Contacted Travelgates to enquire about a future holiday and Maria came up with some excellent choices for the country we want to go to. Very pleased with the service and Maria made the booking strai... See more
Company replied
Company details
Written by the company
Adventure awaits around every corner, We help you see the world differently. Let us make your experience more comfortable and turn travel dreams into extraordinary experiences!
Contact info
483 Green Lanes, N13 4BS, London, United Kingdom
- support@travelgates.co.uk
- travelgates.co.uk
4.8
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Excellent service
Great, prompt support from Sophia. She was able to price for two cruises to Asia, managing to source local flights. Sophia was very quick with quotes and was great with her communication. Will certainly use again.
7 April 2026
Unprompted review
Susan was a great help and the whole…
Susan was a great help and the whole process was seamless
7 April 2026
Unprompted review
Maria answered all my questions…
Maria answered all my questions regarding the Holiday ( and trust me when i say i had lots )Maria listen to what me and my family are looking for and she delivered exactly that, Maria has the patience of a saint as it took me a whole day to make a decision ( something which for other people is very straightforward) Maria is definitely an asset to your company as she makes sure not only to be professional and knowledgeable but to deliver to each individual what they looking/expecting from a holiday. Huge thanks Maria, we truly appreciate your patience and your professionalism. We highly recommend Maria!! 👌
3 April 2026
Reply from Travelgates UK
Dear Ramona,
Thank you very much for your kind feedback. We’re delighted to hear that Maria was able to support you with patience and professionalism, and find the perfect holiday for you and your family.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Team TravelGates UK!
Solo travel to Krakow
I dealt with an assistant called Joanna who was fantastically helpful. She sorted out various options for a solo traveler trip to Krakow. She sorted excursions and built everything into the tour price. Couldn't thank her enough and will definitely be looking to use this company (and Joanna) when booking future holidays....
31 March 2026
Unprompted review
Reply from Travelgates UK
Dear Terry,
Thank you for your kind feedback. We’re really pleased to hear that Joanna was so helpful in organizing your solo trip to Krakow and that she was able to arrange the excursions and package everything to suit your needs.
We truly appreciate your support and look forward to assisting you again in the future.
Team TravelGates UK!
Prompt service and very nice people to…
Prompt service and very nice people to deal with.
24 March 2026
Unprompted review
Reply from Travelgates UK
Thank you for your feedback. We’re really pleased to hear you were happy with our prompt service and found our team friendly and easy to deal with.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Team TravelGates UK!
Family ski holiday
I had an excellent experience with Travelgates UK, thanks to Rebecca’s outstanding customer service. From start to finish, she was professional, friendly, and incredibly helpful. She took the time to understand exactly what I was looking for and made the whole process smooth and stress-free.
Rebecca went above and beyond to ensure everything was arranged perfectly, answering all my questions promptly and with great attention to detail. Her knowledge and dedication really stood out, and it made a big difference in planning my trip.
It’s rare to come across such genuine and attentive service these days, and Rebecca truly made the experience enjoyable. I wouldn’t hesitate to recommend Travelgates UK, especially if you have the chance to deal with Rebecca. She’s a real credit to the team!
29 January 2026
Unprompted review
Reply from Travelgates UK
Dear Leanne,
Thank you for your lovely feedback. We’re really pleased to hear you had such a positive experience planning your family ski holiday and that Rebecca was able to support you throughout with care and professionalism.
It’s great to know everything was made smooth and stress-free for you, and we truly appreciate your kind recommendation.
Team TravelGates UK
First experience with this company
First experience with this company. Booked with the lovely Hannah a few days ago for our first trip to Japan and Bali. What a lovely lady Hannah was giving me all the information I needed and reassurance I also needed booking with the company. Nothing was too much trouble for her . She keeps in touch as and when I need a question answering. We are so looking forward to this trip now. Hannah is a credit to the company
24 March 2026
Unprompted review
Reply from Travelgates UK
Dear Denise,
Thank you for your lovely feedback. We’re delighted to hear that Hannah was able to support you so well with your first trip to Japan and Bali, and that she provided you with all the information and reassurance you needed.
It’s wonderful to know you’re excited for your upcoming holiday, and we really appreciate your kind words and recommendation.
Team TravelGates UK!
Thank you Grace for finding me a fab…
Thank you Grace for finding me a fab holiday
And for being very helpful
30 March 2026
Unprompted review
Reply from Travelgates UK
Dear Karina,
Thank you for your lovely feedback. We’re really pleased to hear that Grace was able to find you a great holiday and provide helpful support throughout your booking experience.
We truly appreciate your kind words and look forward to assisting you again in the future.
Team TravelGates UK!
Deborah had been very attentive.
Deborah had been very attentive but not pushy whilst I decide on my holiday.
28 March 2026
Unprompted review
Reply from Travelgates UK
Dear Sue,
Thank you for your feedback. We’re pleased to hear that Deborah was attentive and supportive, allowing you the time and space to decide on your holiday comfortably.
We really appreciate your kind words and look forward to assisting you again in the future.
Team TravelGates UK!
Good experience booking this fantastic…
Good experience booking this fantastic holiday all questions and queries answered quickly and professionally
Thank you Julie for your patience and enabling me to book a holiday of a lifetime
28 March 2026
Reply from Travelgates UK
Dear Pamela,
Thank you for your lovely feedback. We’re delighted to hear that your booking experience went smoothly and that all your questions were dealt with quickly and professionally.
It’s wonderful to know Julie was able to support you with patience and care in securing your holiday of a lifetime.
We really appreciate your kind words and support.
Team TravelGates UK!
Maria the travel agent is excellent
Maria the travel agent is excellent, so helpful and professional. Strongly recommend her to help her with your dream holiday!
27 March 2026
Unprompted review
Reply from Travelgates UK
Dear Jim,
Thank you for your kind words. We’re really pleased to hear that Maria was so helpful and professional in assisting you with your holiday plans.
It’s wonderful to know you would recommend her for a dream holiday, and we truly appreciate your feedback.
Team TravelGates UK!
Deborah was patient and knowledgeable
Deborah was patient and knowledgeable. Gave us great options and discounts. Thank you
26 March 2026
Reply from Travelgates UK
Dear Alison,
Thank you for your kind feedback. We’re pleased to hear that Deborah was patient and knowledgeable, and that she was able to provide you with great options and value for your holiday.
We really appreciate your lovely words and support.
Team TravelGates UK!
Great communication!
Had great communication with Sophia when booking our latest holiday recently. She really went above and beyond to get us the best deal possible so very happy with our choice of provider! Roll on the holiday✈️
26 March 2026
Reply from Travelgates UK
Thank you for your lovely feedback. We’re really pleased to hear you had great communication with Sophia and that she went above and beyond to secure the best possible deal for your holiday.
We truly appreciate your kind words and support, and hope you have an amazing trip ahead.
Team TravelGates UK!
We arnt ready to book atm.
We arnt ready to book atm.
But the research was easy with travel gates.
When we decide,, we will definately look at booking with them
25 March 2026
Unprompted review
Reply from Travelgates UK
Dear Gail,
Thank you for your feedback. We’re pleased to hear you found the research process easy with Travelgates UK and that your experience with our team was helpful.
No problem at all regarding your timing, we’ll be here whenever you’re ready to book and will be happy to assist you again.
Team TravelGates UK!
Gloria was very helpful in my search…
Gloria was very helpful in my search and outlined every detail of the trip I had requested.
25 March 2026
Unprompted review
Reply from Travelgates UK
Dear Diane,
Thank you for your kind feedback. We’re really pleased to hear that Gloria was very helpful and took the time to clearly outline all the details of your requested trip.
We truly appreciate your support and look forward to assisting you again in the future.
Team TravelGates UK!
I had the absolute pleasure of GLORIA…
I had the absolute pleasure of GLORIA sorting out my wife and i’s once in a life time Asia holiday. All my draft questions were answered immediately we had no idea where we wanted to go but Gloria came up with some amazing itinerary’s and everything was done so professionally.
I can’t thank her enough great work.
25 March 2026
Reply from Travelgates UK
Dear Mark,
Thank you for your lovely feedback. We’re really pleased to hear that Gloria was able to help you and your wife plan your once in a lifetime Asia trip, especially when you weren’t quite sure where to go at the start.
It’s great to know she could respond quickly to your questions and put together some amazing itinerary options in a professional and supportive way.
We truly appreciate your kind words.
Team TravelGates UK!
Julie has been brilliant and provided…
Julie has been brilliant and provided me with multiple quotes, Julie was so friendly and flexible. I would highly recommend.
23 March 2026
Unprompted review
Reply from Travelgates UK
Dear Amanda,
Thank you for your kind feedback. We’re really pleased to hear that Julie was able to provide you with multiple quotes and that you found her friendly and flexible throughout the process.
We truly appreciate your recommendation and support.
Team TravelGates UK!
Deborah
Deborah was helpful, knowagable and nothing was to much trouble.
No pushy sales.
22 March 2026
Unprompted review
Joanna was amazing
Joanna was amazing, helpful knowledgeable and helped me book our trip for my partners 50th, she held my hand through it all, nothing was too much trouble thank you so much.
16 March 2026
Unprompted review
Deborah has been very helpful without…
Deborah has been very helpful without being pushy.
Gave advice with useful tips when l was comparing different companies.
Excellent.
18 March 2026
Unprompted review
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