Great booking experience so far. Natalie Spears managed our constant questions and last minute changes with patience and her support has been great. Now its all booked we can't wait to go
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Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogPlan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
12 Stephen Mews, W1T 1AH, London, United Kingdom

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Luther help to find a good deal for me . I am very please with the flight booking and the amount I had to pay.
thank you

Reply from Travel Center
We contacted Travel Centre to enquire about a holiday to the Maldives Natalia Spears whom we dealt with was extremely helpful with our itinerary taking into our account preferences .All our questions answered and with quick responses each time .I Found the experience of dealing with Natalia.very good as she was polite informative and helpful throughout the process of choosing our holiday I would not hesitate to use Travel Centre again and I am hopeful we have Natalia as our agent

Reply from Travel Center

Reply from Travel Center
Second time booking with Barry Kent, what a pleasure dealing with someone that’s patient and attentive. He really goes the extra mile in ensuring a memorable holiday package is put together.

Reply from Travel Center
Always the best for me and straight forward I will surely use them again

Reply from Travel Center
I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manage our flight booking and the contact details for the hotels. Harry booked the trip originally and was so patient with me tweaking things. The courtesy call the week before to check we had everything we needed was really appreciated too. This was truly a trip of a life time and Travel Center UK beat all other quotes we got and listened to exactly what we wanted.

Reply from Travel Center
I would give 20 stars if I could. The team is exceptionally helpful and professional. They are always going the extra mile to support me as a customer.
I have used their services repeatedly over the years and could not be more delighted with the services they provide to me and my family.
Thank you especially to Skyler for his attentiveness, sensibility, pragmatism and hard work in getting me the best deals and the nicest-travel options available. He has, alongside Norman and Isaac this week, always ensured that the deal presented is the most suitable and meets my requirements exactly.

Reply from Travel Center
The service was smooth and swift. I will recommend anyone who wanna travel to book from Travel Centre.
Daniel

Reply from Travel Center
We have booked with Travel Center a few times now and have always been highly impressed by their service even when we needed to cancel due to a death in the family.
We always book with Natalia Spears and she is always very helpful and goes above and beyond to help. We will definitely book with Travel Center again.

Reply from Travel Center
I have been booking my tickets with travel centre UK and rhey always deliver. Reed Gomez has and always have been the most patient, efficient, creative, kind and understanding when trying to cater my request for booking my tickets. Its smooth and fast. And you leave booking happily. Thanks Reed for always being the best!

Reply from Travel Center
Harry at Travel Center - amazing every time. Very helpful and happy to assist. Thank you Harry !!

Reply from Travel Center
We booked our Thailand honeymoon with Norman! He has been outstanding all through the process and continues to support us with queries - 10/10 service and would highly recommend! He really deserves a special thanks! Process has been seamless and the communication is amazing.

Reply from Travel Center
Chad Smith was very helpful. He provided all the information I requested and was very patient with me. He took time to explore all the options.
In the end I booked my flight.

Reply from Travel Center

Reply from Travel Center
Just a quick update, I've received a request for more information about my review below. I'd invite them to review the chat record on 21 and 20 July where they will get all the full story.
Poor chat service with a travel consultant. was eager to get my name and email address and didn't respect my wish to withhold this info until making progress. Due to time constraint I gave it and he never sent me anything despite advising had found one for me and would email it shortly. He never even apologised for that. In brief, it seems they collect customers data to showcase they're actively working without consideration to people's circumstances or feeling. This behaviour tells a lot about this travel agency. Very poor and unprofessional and I would never recommend.

Reply from Travel Center
Thank you Sharon ,our travel consultant ,for planning a long trip for us..for all the answers to our question and quick help.thank you🥰

Reply from Travel Center
My trip is not until next year so this review is purely on the booking stage but Rachel Gomez has been excellent at helping me book what will hopefully be a fantastic trip to Vietnam. Her communication, findings of what I wanted on the dates I wanted has been 5 star. I'm sure there will be more questions from me closer to traveling but so far each question I have asked Rachel has only been to kind to answer and help with.

Reply from Travel Center
My point of contact Harry Spencer was just so helpful throughout. Every query answered and solved. Thank you.

Reply from Travel Center
It was so easy booking the F1 holiday package I can’t thank Reed Gomez enough he’s been so helpful from the start even when I wanted to add a second passenger to the holiday

Reply from Travel Center
Harry Spencer was very helpful and knowledgable when sorting our South American itinerary

Reply from Travel Center
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