We all know Orange covers nearly everywhere but what sets them apart to me are their wonderful Customer Service representatives. Every time I have a question or a problem there is a CS Rep to help. Ye... See more
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Review summary
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I had issues installing my eSIM and Michaela was very helpful. I panicked because I have an iPhone 16pro, which only supports eSIMs, but I kept getting an alert that said my phone carrier could not ac... See more
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Orange service has been excellent. When I have questions the chat bot works and if the chat bot can't answer a real person comes on line and they have been brilliant. The agents are patient and give... See more
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Alice was great - very patient and helpful. However the I found the installation instruction very confusing. The instructions say, don't activate until you are ready to use. But when you go to install... See more
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Company details
- Telecommunications Service Provider
- Internet Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
About Orange Travel
Written by the company
Orange Travel – Your Global Travel eSIM Partner
Orange Travel is a leading provider of eSIM solutions for international travelers, offering affordable and reliable mobile data plans in over 200 destinations worldwide. Whether you're heading to Europe, the United States, Morocco, Türkiye, Mexico, Thailand, or beyond, Orange Travel ensures you stay connected from the moment you land — no roaming charges, no SIM card swapping, and no hassle.
Our digital eSIMs are designed for convenience: simply purchase, scan, and activate within minutes. We provide prepaid data plans for short getaways, long-term travel, and even digital nomad lifestyles. Choose from weekly, and monthly data packages, add calls & SMS and get connected!
🌍 Why choose Orange Travel?
- High-speed connectivity through tier-1 local networks in each country
- Multi-operator coverage to keep you connected even in remote areas
- 24/7 multilingual customer support via live chat and email
- No contracts, roaming fees, or hidden costs
- User-friendly dashboard to manage your eSIMs and monitor usage on our website and app
- Eco-friendly – no physical SIM, no waste
Whether you're a solo adventurer, a remote worker, or a family on vacation, Orange Travel is the smart, sustainable way to stay online abroad.
🔗 Learn more and explore our plans at
https://travel.orange.com/
📲 Download the app to activate your eSIM in seconds
Contact info
Paris, France
- contact@travel-orange.com
- travel.orange.com
4.3
Excellent
911 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Had trouble activating at first but was…
Had trouble activating at first but was then connected with someone from the company who instantly fixed my problem.
24 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for sharing your experience! 😊
We're glad to hear that although you initially had trouble activating your eSIM, our support team was able to quickly identify the issue and get everything working for you.
Providing fast and effective assistance is what we strive for, and we're delighted we could help get you connected without further delay.
Happy travels!✈️
The Orange Travel Team
Multiple top up attempts failed
Top up tried across 3 bank cards.direct browser,incognito and app direct.Nothing worked but i can see 4 plus 8 plus 1 pending from my banks...all paid.i need that money returned asap.
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
We're sorry to hear about your experience and understand how concerning it is to see multiple pending transactions on your bank account.🥺
Please note that the transactions were canceled and your credit card was not charged. When a payment attempt is made, some banks create a temporary authorization (pending transaction), which is later confirmed or automatically canceled depending on the outcome of the order. In some cases, banks may take several business days to remove these pending authorizations.
We kindly ask you to get in touch with us so we can review your account and determine why the top-ups were unsuccessful. In similar situations, this can occur when the initial 30-day period has expired and the required identity verification (Registration) has not been completed, resulting in the eSIM being suspended.
We'd be happy to investigate your case and assist further.
Happy travels!✈️
The Orange Travel Team
The information provided on the website…
The information provided on the website doesn't correspond to the info that the agent tells you.
Agent (Alexandru) was not helpful. I asked to escalate to someone else, he said he would and then essentially left the chat.
I connected with another agent, who was very helpful, at least I think they were - I won'tfind out until I arrive in Europe. Very frustrating.
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for sharing your feedback.
We're sorry to hear that the information you received did not appear consistent and that your initial support experience left you feeling frustrated.🥺
We understand how disappointing it can be when you're trying to prepare for an upcoming trip and don't receive the clarity and assistance you expect. While we're sorry your first interaction did not meet your expectations, we're glad another member of our team was able to assist you further.
We’ve reached out to you via email so we can review your experience in more detail and address any remaining concerns before your travels.
Happy travels!✈️
The Orange Travel Team
A friend recommended Orange Travel…
A friend recommended Orange Travel before my trip to Turkey and I am glad she did ! Activated in 2 min, good coverage everywhere and the price was reasonable.
23 May 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for sharing your experience! 😊
We're delighted to hear that Orange Travel came recommended by a friend and lived up to your expectations during your trip to Turkey. It's great to know that activation was quick, coverage was reliable everywhere you went, and that you found the pricing reasonable.
Wishing you many more smooth and well-connected travels ahead!
Happy travels! ✈️
The Orange Travel Team
It was a game changer for me
It was a game changer for me ! The installation took less than 5 minutes and it worked perfectly
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for your feedback! 😊
We're thrilled to hear that Orange Travel was a real game changer for you and that the installation took less than 5 minutes. It's great to know everything worked perfectly and made your experience smooth and hassle-free from the start.
We truly appreciate you taking the time to share your experience with us.
We’re glad to hear Orange Travel made your trip smooth and hassle-free, and we hope it continues to keep you connected wherever your travels take you!
Happy travels! ✈️
The Orange Travel Team
Holiday sorted
Holiday sorted! Orange travel activated in minutes and gave me perfect coverage all over spanish coast. No more expensive roaming bills - just pure holiday vibes
18 May 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for sharing your experience! 😊
We're thrilled to hear that Orange Travel helped you get everything sorted for your holiday in just a few minutes and provided perfect coverage along the Spanish coast. It’s exactly what we aim for - simple activation, reliable connection, and stress-free travel.
We're especially happy to know it helped you avoid expensive roaming charges so you could fully enjoy those holiday vibes.
Thank you for choosing Orange Travel and for taking the time to leave your feedback.
Wishing you many more smooth and connected adventures ahead!
Happy travels! ✈️
The Orange Travel Team
Best value travel SIM i’ve ever used!
Best value travel SIM i’ve ever used!
Orange travel offerted me unlimited date in Spain for a fraction of my home operator charges for roaming. Absolutely worth it!
15 April 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for your great feedback! 😊
We're delighted to hear that Orange Travel offered you such excellent value during your trip to Spain. Providing affordable and reliable connectivity, especially compared to traditional roaming charges - is exactly what we aim for.
It's wonderful to know that you found the unlimited data experience worthwhile and that it made your travels easier and more enjoyable.
Wishing you many more seamless and connected adventures ahead!
Happy travels! ✈️
The Orange Travel Team
Orange travel made my solo trip across…
Orange travel made my solo trip across Europe do much easier !
11 June 2026
Unprompted review
Reply from Orange Travel
Hello,
We're so happy to hear that Orange Travel made your solo trip across Europe much easier. Having reliable and simple connectivity can make all the difference when travelling alone, and we're glad we could help you stay connected throughout your journey🤗️
Thank you for choosing Orange Travel and for taking the time to leave your feedback!
Wishing you many more smooth and unforgettable adventures ahead!
Happy travels! ✈️
The Orange Travel Team
Used orange travel in Greece for two…
Used orange travel in Greece for two weeks, islands included! The coverage was oustanding even on santorni and Mykonos, couldn't be happier!
1 April 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for sharing your experience! 😊
We're thrilled to hear that Orange Travel kept you connected throughout your two-week trip in Greece, including the islands. It's especially great to know that the coverage in destinations like Santorini and Mykonos met your expectations - those are exactly the kinds of places where reliable connectivity makes all the difference.
We're delighted that you couldn't be happier with the service, and we truly appreciate you taking the time to let us know.
Wishing you many more unforgettable and well-connected adventures ahead!
Happy travels! ✈️
The Orange Travel Team
Excellent Quality
I compared several travel eSIM options before my trop to Great and Orange Travel was by far the most affordable. Excellent quality for the price, won’t use anythibg else.
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
We're delighted to hear that, after comparing several travel eSIM options for your trip to Greece, you found Orange Travel to be the most affordable choice without compromising on quality. Providing reliable connectivity at great value is exactly what we strive for😊️
It's especially rewarding to know that your experience was so positive that you wouldn't consider using anything else for your future travels.
Thank you for choosing Orange Travel and for sharing your experience with us!
Wishing you many more seamless and connected adventures ahead!
Happy travels! ✈️
The Orange Travel Team
Orange Travel is a game changer
Orange Travel is a game changer ! The eSIM installation took less than 5 minutes and worked perfectly from the moment I land in Japan. Highly recommend !
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for your fantastic feedback! 😊
We're delighted to hear that Orange Travel was a game changer for your trip to Japan. Knowing that the eSIM installation took less than five minutes and worked perfectly from the moment you landed is exactly the kind of seamless experience we strive to provide.
Travel should be about enjoying the journey, not worrying about connectivity, and we're thrilled that Orange Travel helped you stay connected from the very start of your adventure.
Wishing you many more smooth and connected travels ahead!
Happy travels! ✈️
The Orange Travel Team
Orange Travel has earned my loyalty
Orange Travel has earned my loyalty. Used it in Spain and Italy this year, both times perfect. Easy, affordable and dependable. Exactly what a traveler needs!
1 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for your wonderful feedback! 😊
We're delighted to hear that Orange Travel has earned your loyalty and that your experiences in both Spain and Italy were flawless. Knowing that you found our service easy to use, affordable, and dependable is exactly what we strive for.
Reliable connectivity can make all the difference when travelling, and we're thrilled that Orange Travel provided the seamless experience you needed on your journeys.
Thank you for choosing Orange Travel and for sharing your experience with us. We look forward to being part of many more adventures to come!
Happy travels! ✈️
The Orange Travel Team
Orange Travel was my companion for a 3…
Orange Travel was my companion for a 3 week Euro trip across Spain, Italy and Greece. Easy setup, great price and rock solud coverage. The perfect travel companion !
3 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for sharing your experience! 😊
We're delighted to hear that Orange Travel was your trusted companion throughout your three-week journey across Spain, Italy, and Greece. It's wonderful to know that the setup was easy, the pricing met your expectations, and that you enjoyed reliable coverage throughout your travels.
Providing seamless connectivity so our customers can focus on enjoying their adventures is exactly what we strive for, and we're thrilled that Orange Travel helped make your trip even better.
Thank you for choosing Orange Travel and for taking the time to leave such kind feedback.
Wishing you many more unforgettable journeys ahead!
Happy travels! ✈️
The Orange Travel Team
Great Customer Service from Alice
This rating is only for the person I chatted with online who showed me the information I was looking for. Her name is Alice, and she was extremely knowledgeable. She understood my issue quickly and offered me a number of solutions. I will definitely consider adopting Orange Travel as an E-sim just based on her interactions.
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
We're thrilled to hear about your positive experience with Alice! 😊
Providing knowledgeable and helpful support is what we strive for, and it's wonderful to know that Alice quickly understood your issue and provided several solutions to help you find the information you needed. We'll be sure to pass along your kind words - she'll definitely be delighted to hear them.
It's especially rewarding to know that her excellent service has left such a strong impression and has encouraged you to consider Orange Travel for your future eSIM needs.
Thank you for taking the time to share your feedback and for considering Orange Travel.
Happy travels! ✈️
The Orange Travel Team
Tried to activate an Orange Europe…
Tried to activate an Orange Europe simcard but forgot to switch on Data Roaming. The Cs service (Raluca) was helpful even when the simcard hadn’t been bought directly from them. She was quick to spot the issue and resolved my problem in no time.
23 June 2026
Unprompted review
Reply from Orange Travel
Hello,
We're thrilled to hear that Raluca was able to help you get your Orange Europe eSIM up and running! 😊
We understand how frustrating it can be when a small setting gets in the way of staying connected while travelling. It's wonderful to know that Raluca quickly identified that Data Roaming needed to be enabled and resolved the issue in no time. We're especially pleased that she was able to provide prompt and helpful support, even though the eSIM wasn't purchased directly from us.
Thank you for choosing Orange Travel and for taking the time to share your experience.
Happy travels! ✈️
The Orange Travel Team
Christian was great help and the…
Christian was great help and the process was fast and easy!
22 June 2026
Unprompted review
Reply from Orange Travel
Hello,
We're thrilled to hear that Christian was such a great help and that the process was fast and easy! 😊
Providing quick, seamless support is what we strive for, and it's wonderful to know that Christian made your experience a positive one. We'll be sure to pass along your kind words - they'll definitely make his day.
Wishing you smooth connections and amazing adventures wherever you go!
Happy travels! ✈️
The Orange Travel Team
Great Gabriela!
Gabriela at Orange was very professional and efficient. She responded quickly, understood and answered my questions clearly and provided more information than I had even asked for. She went above and beyond to help and solved my problem.
Thank you Gabriela!
22 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you so much for your thoughtful review! 😊 We're delighted to hear that Gabriela provided such professional and efficient support.
It's wonderful to know that she responded quickly, understood your needs, answered your questions clearly, and even provided additional information to make your experience even better. Going above and beyond for our customers is what we strive for, and we're so pleased that Gabriela was able to help resolve your issue.
We'll be sure to pass along your kind words to her - recognition like this means a lot to our team!
Happy travels! ✈️
The Orange Travel Team
Customer Service Rep Alice went out of her way to help.
Customer Service Rep Alice went out of her way to be helpful. Not only did she address my issue, but added information I hadn’t considered, that would make my experience with an E-Sim easier.
I could not have received better customer service.
Thank you Alice,
Mike
20 June 2026
Unprompted review
Reply from Orange Travel
Hello Mike,
We're thrilled to hear that Alice was able to help resolve your issue and share some extra tips to make your eSIM experience even easier😊️
Going the extra mile for our customers is what we strive for, and it's wonderful to know that Alice made such a positive impression. We'll be sure to pass along your kind words - they'll definitely make her day
Thank you for choosing Orange Travel and for taking the time to share your experience.
Wishing you smooth connections and amazing adventures wherever you go!
Happy travels! ✈️
The Orange Travel Team
Stefania was very helpful
All looks good and Stefania was very helpful to sort out what I require for Canada.
22 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you for your kind feedback! We're delighted to hear that Stefania was able to assist you and provide the information you needed for your trip to Canada🤗️
We'll be sure to share your comments with her - they will be greatly appreciated.
Thank you for choosing Orange Travel!
Happy travels! ✈️
The Orange Travel Team
Was having a small problem with my…
Was having a small problem with my esim, contacted Orange Travel customer service, spoke with Alice (a wonderful and very nice person) and problem was solved immediately! Thank you Alice!🙂
22 June 2026
Unprompted review
Reply from Orange Travel
Hello,
Thank you so much for your kind feedback! We're delighted to hear that Alice was able to assist you with your eSIM issue and resolve it quickly.
We'll be sure to share your wonderful comments with her - they will mean a lot to Alice and the entire team.
Thank you for choosing Orange Travel!🍊️
Happy travels! ✈️
The Orange Travel Team
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