Scheduled a cab/car for an early pickup. Received confirmation that scheduled ride was submit but never had a driver assigned. Waited 15 minutes after schedule time before calling a local cab com... See more
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I just sent Travel cab over 100 EU as they’ve requested for a 50% deposit. They give you no phone number and they do not respond to the email address they give you. I’ve contacted them twice and have... See more
Complete scam. No taxi arrived after paying deposit of 50%. No response to any subsequent e-mails. These guys are pure cowboys. Don’t ever use this booking platform.
Beware this company is a scam I'm disputing my charge. Please be aware How are they allowed to advertise and get away with taking money without any penalties?
Company details
Written by the company
Your Trusted Taxi
Contact info
Our flight arrived over 40 minutes…
Our flight arrived over 40 minutes late. Despite this, our driver, Massimiliano, kindly waited for use until 1:10 AM. When we met, he graciously offered us two bottles of water. We will definitely use this service again.
The van was spotless and smelled great
The van was spotless and smelled great. The driver was very kind and professional. The only minor issue was that he arrived more than half an hour before the scheduled time. Nothing to complain about.
Perfect transfer
Perfect transfer! Both the drivers and the cars provided an excellent experience. I will definitely use the service again.
Almost missed flight because of no show
Ordered a cab to the airport, didn't show up despite having paid 50% deposit. Almost missed flight because of it. Shouldn't have accepted deposit if they didn't have availability.
Taxi booked in advance, they didn't appear
I booked a taxi in advance for this morning in Riccione, they didn't appear , i paid 50% deposit. No reply to the emails!
Did not get anything for our money!!
We ordered a ride from Trieste Airport to the city center. We paid the half of the fee and not arrived any driver. We couldn't contact with the driver or the company. We didn't get our money back.
False request
False request
Canceled by company 10 min after my request. Refund in progress. Scam
It was my second time using the…
It was my second time using the service, and it was excellent in every aspect. The vehicle was exceptional, and the driver was friendly, accommodating, and professional.
The service provided was impeccable
The service provided was impeccable. Despite a misunderstanding during the booking process, they promptly rescheduled the departure time. allowing us to reach the airport as planned. Despite the chaotic traffic, the driver always drove excellently and arrived at the airport at the agreed time.
Refund
at first I was scared that I got scammed but it's not like that, they gonna give you refund in 4-5 days, so don't worry.
Unreliable.
In line with other reviews, I also have my doubts about this company.
I booked a taxi in Italy and paid a part of the fee in advance. After a while I received a message there were no taxis available and that I would get a refund within a few days.
It has now been 2 weeks and I haven't gotten any refund so far. Also no replies on my e-mails.
I think it's weird that they would charge you money for a taxi, while in many cases (as proven in the ratings), there are no available taxis in a lot of area's.

Reply from Travel.cab
The driver was punctual and kind
The driver was punctual and kind. The car was comfortable and spacious, and he had even prepared some welcome water bottles for us. I highly recommend him and we will definitely book again for our return and future trips!
We booked Travel cab in italy for our…
We booked Travel cab in italy for our arrival in NY, and again from Italy, we booked it for our vacation. I can only say that from now on, we will rely solely on them for our travels. The day before our arrival, they contacted me via WhatsApp to ask how many bags we had. Once we landed, I found a message with the exact time the driver would arrive, and he was right on time! I want to say a few words about our driver. Osvaldo Alcantara, because he truly deserves it. He is a spectacular person, incredibly kind, and it was not only pleasant but also very helpful to talk with him during the ride. I would also add that he drives excellently. Thank you very much.
Scam con artists
Can I give 0? Tried to book a transfer and kept coming up with error message saying booking hasn’t gone through and payment not taken. £75 been taken twice!!! Nobody to contact and nobody replies to email.
WEBSITE IS A SCAM!! DO NOT USE!!!!!

Reply from Travel.cab
The girl who came to pick us up was…
The girl who came to pick us up was very professional. Everything went smoothly; we arrived at the port ahead of schedule and were able to catch our ferry on time.
Do not book this !!
Do not book!
Booked airport transfer, paid 50% deposit then received 2 confirmation emails with different codes. Then an email saying sorry no taxi available and would be refunded within 4-7 days. Emailed Luca several times to query if one journey was booked . No reply. 7 days have passed and no refund.

Reply from Travel.cab
Not a ligitimate business! They have no taxi service.
I booked a taxi from airport to hotel and return. Paid the booking deposit as requested.
Then got an email to say they had no taxi
Absolutely disgusting! Should not be allowed advertise. Time wasters!
Further to their response! Their account is not accurate! They will not refund the money paid for a minimum of 4-7 days! So it is untrue to say that the refund was already made.
It should not be possible to make a booking if they cannot fulfil the request! It is simple to put in rules to show there are no taxis available instead of taking clients money under false pretences and then suggesting that they worked in the interest of the customer! Absolutely NOT!

Reply from Travel.cab
I believe this to be a scam
I believe this to be a scam. I booked online, paid the deposit, received booking confirmation which stated that I'd receive driver details asap. The details never came. You can only contact them by email, I chased 3 times and got no reply. The taxi never arrived. Now they have my money, my card details, my email and my phone number!!

Reply from Travel.cab
It was a really pleasant experience the…
It was a really pleasant experience the ride was really good and the driver was very polite
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