New user and new trader - I have found TradeSmith to provide a huge volume of material to educate me. A ton of new terms to learn and digest. William has provided guidance in maneuvering the softwa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TradeCycles is an excellent guide for buying stocks. I check their cycles data before buying any stock. It has not only help me make a lot of money, it has prevented me from bad or haphazard choices t... See more
Company replied
I feel that my investment in TradeSmith products will pay off--just don't know yet how much as I'm a fairly new subscriber. I do tire of a new product offering every week or two. I believe that a fo... See more
Company replied
I've had good investment results, with interesting new tools. The reason I don't give five stars is because TradeSmith, like EVERY OTHER investment advising service I've tried, is continually upsellin... See more
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Company details
Written by the company
The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.
Contact info
P.O. Box 340087, 33694, Tampa, United States
- 866-385-2076
- support@tradesmith.com
- tradesmith.com
3.7
Average
229 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Andy was very cordial
Andy was very cordial, she took care of my problem professionally, quickly and efficiently. Thank you Andy for a delightful experience, Joe
23 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for taking the time to leave us a 5-star review! Andy will be thrilled to learn that she had a positive impact on your experience and we will be sure to share your comment with her and her team!
Reply from TradeSmith, LLC
Thank you for the 5-star review, Dale! We are happy to hear that you had a great experience!
Edge helped me get my account back on…
Edge helped me get my account back on track after having log-in issues.
23 January 2024
Unprompted review
Reply from TradeSmith, LLC
We appreciate you taking the time to leave us a 5-star review! We will be sure to share your feedback with Edge and his team!
Great Product Support
Edge was very courteous and pleasant and explained clearly what I needed to do next with the questions that I had to get started with my Tradesmith tools.
19 January 2024
Unprompted review
Reply from TradeSmith, LLC
Your 5-star review made our day! We're so pleased to learn that Joe provided you with top-notch service. He will be excited to hear about the positive impact that he had on your experience!
Reply from TradeSmith, LLC
Thank you for taking the time to leave us this wonderful 5-Star review! We are happy to hear that you had a great experience!
Ali was a great concierge and trainer.
Ali was so helpful! She answered all my questions and gave me tips and steps to do what I wanted to do with the services. A great concierge.
18 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for your 5-star review! Ali will be delighted to know that her efforts contributed to your positive experience and we will be sure to share your feedback with her!
Good help is really available. Andy did a perfect job of walking me through the settings I needed to change.
The person I talked to (Andy) was patient, informed, communicative, and insightful.
18 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you so much for your 5-star review! We're glad that Andy played a key role in your satisfaction. We'll be sure to share your feedback with the team!
Ed was very courteous and helpful.
18 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for the 5-star review! We appreciate your kind words and are glad to have met your expectations.
Very patient and knowledgeable.
The platform has everything you need from education to charting and managing your portfolios thank you Trade Smith
17 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for the outstanding 5-star review! Your feedback encourages us to continually improve and provide top-notch experiences for our customers.
Andy is the Best
Great communicator. Very freindly/customer oriented, easy to talk to. Confirmed that my issues were addressed and offered to take care of any additional concerns I might have.
17 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for the wonderful 5-star review! We're thrilled to hear that Andy exceeded your expectations!
Nice people helping others.
Vienna was so helpful and pleasant. She navigated me and totally corrected the problem I was having. I wish all people could be like her.
16 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for the incredible 5-star review! Knowing that Vienna made a positive impact on your experience is truly rewarding and we will make sure that she receives the recognition that she deserves!
Kind response
The woman that called me back was extremely helpful and patient.
12 January 2024
Unprompted review
Reply from TradeSmith, LLC
We appreciate your 5-star review! It's wonderful to hear about your satisfaction with our service. Your support is invaluable, and we're committed to maintaining the quality that earned us your positive feedback!
Fast and easy
12 January 2024
Unprompted review
Reply from TradeSmith, LLC
We're grateful for your 5-star review! It's great to hear that you had a positive experience with us!
Customer Service
I utilized the customer service line and was pleasantly surprised by the quick service I received along with a helpful representative that listened to my concerns. Joe was kind and understanding and ultimately resolved my issue.
12 January 2024
Unprompted review
Reply from TradeSmith, LLC
Your 5-star review made our day! We're grateful for your feedback and thrilled that Joe contributed to your positive experience. He will be honored to know that his efforts are recognized!
Updating Credit Card Information
The representative dealt with my request quickly and efficiently.
10 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for taking the time to leave a 4-star review! We're glad to know that our service met your standards. Your feedback is important, and we're here to assist you whenever you need.
Anby was very helpful and very patient…
Anby was very helpful and very patient with me. She solved my three problems and showed me what to do when my personal situation changes in the future.
12 January 2024
Unprompted review
Reply from TradeSmith, LLC
Wow, thank you for the amazing 5-star review! We're overjoyed that you had a great experience, and Andy will be excited to learn about the positive impact she had on your interaction with us!
Vienna was very helpful in getting me…
Vienna was very helpful in getting me into the Predictive Alpha web site. I was having a tough time as the computer was not cooperating. She also helped me to cut the number of emails I was getting daily from your people.
10 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for the incredible 5-star review! We're thrilled to hear that Vienna exceeded your expectations.
She sorted me out on the issue I called…
She sorted me out on the issue I called about - it was Oxford Club's issue - and solved my complaint.
11 January 2024
Unprompted review
Reply from TradeSmith, LLC
Thank you for the fantastic 5-star review! We're thrilled to hear about your positive experience. Your feedback inspires us to continue delivering exceptional service to all our customers.
It has been a 10 out of 10 experience…
It has been a 10 out of 10 experience every time I speak with someone from the Tradesmtih team. I called today, and Colin answered, I requested he have Eric call me back to answer a question I had on a previous conversation about Option trading. Colin was helpful in answering chart questions I had while waiting for Eric to be free to call me back.
I've spoken to Eric on several occasions.
Eric is extremely knowledgeable, whether it's about stocks, options trading, or understanding how to take full advantage of the Tradesmith algorithm system.
With Eric's help, I've acquired a better understanding of Options Trading and how to take full advantage of your Tradesmith system, making money along the way.
I Wish I had your Tradsmith Algorithms 40 years ago, along with the great support given by the Tradsmith staff.
Raymond Climent
11 January 2024
Unprompted review
Reply from TradeSmith, LLC
Wow, we're honored by your 5-star review! Collin and Eric will be delighted to know their efforts contributed to your positive experience. We appreciate your support and look forward to serving you again!
I am looking forward to working with these professionals.
I am looking forward to working with TradeSmith partly because of their service!
11 January 2024
Unprompted review
Reply from TradeSmith, LLC
Your 5-star review made our day! We're delighted that you had a great experience, and we appreciate your support.
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