Tradein Reviews 

1,642
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find that the company offers competitive prices for their items, often providing the best value compared to other options. The selling process is frequently described as straightforward, quick, and hassle-free, from initial quote to final payment. Reviewers appreciate the prompt payment, with funds often credited to their accounts within days, and the company generally sticks to the original quoted price. However, some customers also noted instances where the initial offer was reduced, often due to the company assessing the item's condition differently upon receipt. These reductions were sometimes attributed to minor damages like scratches, dust, or missing accessories, leading to dissatisfaction for some.

What people talk about most

Payment

Users describe positive interactions with payment, frequently highlighting the speed and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the quickness in sending payments and the... See more

Price

Reviewers mention positive feedback about price, with many consistently reporting that the company offers the... See more

Product

Clients share positive opinions on product, with many reviewers praising the quick and hassle-free process of... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,642)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Royal Mail come to my door to pick the phone, Tradein gave me the best price, what else can someone ask for.
100% Recommendations

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Seamless, quick & efficient process from sending in my watch to receiving payment…highly recommended and would use again

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company, excellent service

This was my last use of Trade In for a while as I have no more tech, but as before, it was a seamless experience. Because my iPhone was only 12 months old I chose to pay for Special Delivery myself to make sure it was fully insured. I posted the phone on Monday and the money was in my account before breakfast on Wednesday. Brilliant, thank you.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Best price offered for iPhone 13 and cash in my bank (full amount) within 3 working days of me posting it to them.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with TradeIn

Very happy with TradeIn. Very easy to get a quote (which was better than anyone else!). Received the payment on the same day they got my phone. Happy to recommend them.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Quick and fast

Quick and fast - the funds are credited to my account within very short period of time once they confirmed receipt of my device. Always a good experience as this isn't my first time to send products to this merchant for trade-in

25 September 2025
Unprompted review
Rated 4 out of 5 stars

A good turnaround.

The overall process from sending the AppleWatch to receiving the money via BACS took 4 working days, I was a bit dubious after reading some one star reviews after I sent the watch but there was regular communication via email and WhatsApp. The original offer was reduced to a fair price as slight damage found on the watch. So overall experience was good.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast and price offered was great

Whole process is simple from getting a QR code for the post office to post, and then getting money into accounts once received. The price was double others were offering. Great service

23 September 2025
Unprompted review
Rated 5 out of 5 stars

A great service and an excellent price

A web search looking for the best price to sell a Samsung Tablet led me to Tradein. Their quote was one of the higher rates, but it was their customer feedback which influenced my choice. I sold it to them and posted the item using their parcel label and instructions. It was delivered to them within 48 hours, and the full offer was in my bank account less than 24 hours after. A guaranteed price, an excellent service and no hassle - I highly recommend Tradein to anyone looking to sell tech.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

A company that stands out

Great service overall. The process of sending in my phone was surprisingly memorable — not the usual quick and forgettable transaction, but something that really stayed with me. Communication was minimal, which meant I didn’t get overwhelmed with unnecessary details (refreshingly simple in today’s world). Wholeheartedly recommend to those of you looking for a different kind of phone selling experience!

15 August 2025
Unprompted review

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