Quality, value, independent self service to ordering and to downloading technical specs, with a growing free from ingredients list (already includes fuss). Staff are always accessible by telephone dur... See more
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See what reviewers are saying
It’s a shame your products now have a disclaimer packed in an environment that handles gluten and cereals. We used to use your produce in all of our spice rubs. We are a gluten free food manufacture... See more
High quality items, low prices. One item did not come, I emailed them, no response, after a lot of back and forth eventually they ordered a new lot and said it would take two weeks after having alread... See more
I have used just ingredients trade for several years and found the prices to be competitive and the quality good. In all that time I have only had one niggle and that was dealt with quickly and effic... See more
Company details
About JustIngredients Trade
Information provided by various external sources
Your one stop shop for quality ingredients you can trust. BRC certified, natural, non irradiated, GM free ingredients suitable for vegan, vegetarian and allergen lifestyles.
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
Contact info
Riverside Court, Beaufort Park Way, NP16 5UH, Chepstow, United Kingdom
- 01291 635 525
- trade@justingredients.co.uk
- trade.justingredients.co.uk
4.3
Excellent
268 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
It was pretty straight forward to place…
It was pretty straight forward to place my order, the member of staff i spoke to when i couldn't find something was extremely helpful and understanding and my goods arrived on time and in tact. Very happy with Just ingredients - I am!
21 January 2019
Unprompted review
very good service and always reply to…
very good service and always reply to questions
11 January 2019
Unprompted review
Impressed with service
18 December 2018
Unprompted review
Great service
Great service, super quick next day delivery.
Highly recommended
18 December 2018
Unprompted review
Great products and good price
Great products and good price. Efficient service too
14 December 2018
Unprompted review
Excellent fast customer service
Excellent fast customer service. There is always someone at the end of the phone to assist. Speedy delivery and great website.
4 December 2018
Unprompted review
Excellent Service
1 December 2018
Unprompted review
Great spices
Great spices, clearly labelled with long dates and arrived quicker than I anticipated. Just wish the prices were more affordable for small businesses!
12 November 2018
Unprompted review
Excellent service
Excellent service, fast shipping and great products
31 October 2018
Unprompted review
Despite mistakes on the order both from…
Despite mistakes on the order both from my side and Just Ingredients side, I got the product I wanted in time (very quickily) and the person I dealt with was very helpful and pleasant.
30 October 2018
Unprompted review
Reply from JustIngredients Trade
Hi Davina,
Thank you for your feedback.
I'm sorry to hear there were a few issues but it's great news that these were sorted out swiftly and your products arrived with you in good time.
We hope you enjoy using your new ingredients and look forward to working with you again soon.
Best regards,
The JustIngredients Team
Fabulous products at a great price
Fabulous products at a great price. Delivered quickly and packaged really well - what's not to like!?!
30 October 2018
Unprompted review
Reply from JustIngredients Trade
Hi Sarah,
Thank you very much for your feedback.
It's always lovely to hear back from customers who love our products as much as we do!
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
Best regards,
The JustIngredients Team
Reply from JustIngredients Trade
Hi Susan,
Thank you very much for your positive feedback, it's always lovely for us to hear back from our customers.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Great service and great product
22 October 2018
Unprompted review
Reply from JustIngredients Trade
Hi Richard,
Thank you very much for your positive feedback, it's always lovely for us to hear back from our customers. We hope you enjoy your products!
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
Best regards,
The JustIngredients Team
Reply from JustIngredients Trade
Hi Anna,
Thank you very much for taking the time to leave us your feedback.
We work incredibly hard to ensure we give our customers the best level of service and we love to hear from anyone who has enjoyed their experience with us.
We look forward to working with you again soon.
Best regards,
The JustIngredients Team
Good quality products very quick…
Good quality products very quick dispatch!
15 October 2018
Unprompted review
Reply from JustIngredients Trade
Thank you very much for your feedback.
It's always lovely to hear back from customers who love our products as much as we do!
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
Best regards,
The JustIngredients Team
We are so happy to find so many Organic…
We are so happy to find so many Organic and Fair trade products for our bulk zero waste shop - Shop WithOut Packaging Ltd.
9 October 2018
Unprompted review
Reply from JustIngredients Trade
Thank you for your positive feedback.
It's wonderful to hear you were pleased with our selection of Organic and Fairtrade ingredients. We're currently working really hard on expanding our organic range, and have some new products launching this month. Make sure you check our organic page regularly (https://trade.justingredients.co.uk/all-products/organic-fairtrade.html).
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
Best regards,
The JustIngredients Team
Great company to order from
As usual, a very efficient and fast delivery.
27 September 2018
Unprompted review
Reply from JustIngredients Trade
Hi Katy,
We work really hard to ensure our delivery service is as swift as possible, so it's great to hear feedback on this. We hope you enjoy using your ingredients.
If there's anything we can help you with, please don't hesitate to get in touch.
Best regards,
The JustIngredients Team
Needed my order in a rush they sorted…
Needed my order in a rush they sorted it out straight away and made sure it got sent out so I received it next day. Spices are well priced and quality.
17 September 2018
Unprompted review
Reply from JustIngredients Trade
Hi Jamie,
Thank you very much for taking the time to leave us some feedback.
We work incredibly hard to ensure we give our customers the best level of service and we love to hear from anyone who has enjoyed their experience with us.
We look forward to working with you again soon.
Best regards,
The JustIngredients Team
good searchable website, good service.
good searchable website, good service, good products, good communications, good prices
7 September 2018
Unprompted review
Reply from JustIngredients Trade
Hi Francesca,
Thank you for your positive feedback.
It's always lovely to hear back from customers who have enjoyed their experience with us and who love our products as much as we do!
We look forward to working with you again in the future.
Best regards,
The JustIngredients Team
Happy with the quality and service
29 August 2018
Unprompted review
Reply from JustIngredients Trade
Thank you very much for taking the time to leave your feedback.
We work incredibly hard to ensure we give our customers the best level of service and we love to hear from anyone who has enjoyed their experience with us.
If there's anything else we can help you with, please don't hesitate to get in touch with our trade team.
The JustIngredients Team
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