I ordered a kicking tee on 18th August it’s now 28th August and the tracking tells me that they haven’t received any details so it still hasn’t been posted. I’ve e-mailed 3 times and there’s no respon... See more
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Amazing customer service! Needed boots for a game on the weekend, placed order on Thursday and contacted customer service due to urgency then boots arrived on Friday! Finally I can find big size boots... See more
Company replied
Very easy to navigate and a huge range of products! I had a couple of questions that were promptly answered and it gave me a lot of confidence in purchasing! Will definitely be coming back for future... See more
Company replied
I bought the octave boots from the store because i play alot of rugby and the cheap boots really mess up my feet. I will train today for the first time today and im super excited about them. They loo... See more
Company replied
Company details
Written by the company
TR7Store, supplier of premium rugby products for teams and players in Hong Kong & Mainland China.
Contact info
Hong Kong
- info@tr7.store
- tr7.store
3.2
Average
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service! Needed boots for a game on the weekend, placed order on Thursday and contacted customer service due to urgency then boots arrived on Friday! Finally I can find big size boots and rugby equipment in HK/China. 100% would recommend!
9 February 2022
Unprompted review
Reply from TR7Store
Thank you for the feedback David, we really appreciate it! Glad we could get you your boots in time for the weekend!
Excellent service and delivery
28 December 2021
Reply from TR7Store
Thank you for the feedback Joe, we really appreciate it! Happy New Year when it comes round.
Really simple and easy but needs a…
Really simple and easy but needs a "back function" to make it even better i.e. to move between products and categories. Delivery was quick and effective.
19 November 2021
Reply from TR7Store
Hi Roger, thank you for the 5* review and appreciate the feedback even more! We'll look into getting that feature installed. Have a great weekend.
Very good service of choosing the boots…
Very good service of choosing the boots for me and quick delivery, excellent product
20 October 2021
Reply from TR7Store
Thank you for the feedback Melissa, we really appreciate it and are glad to hear you're enjoying your new boots!
I bought the octave boots from the…
I bought the octave boots from the store because i play alot of rugby and the cheap boots really mess up my feet. I will train today for the first time today and im super excited about them. They look absolutely insane in red and are comfortable with the socks sent with. Also an added bonus was the delivery time which was 2 days and way faster than i though.
Thanks for the great service and product
13 October 2021
Reply from TR7Store
Hi L.J, thanks for the feedback and glad to hear you're so happy with both the product and our service! Hope you're tearing it up on the pitch in your new Concaves
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