Toys 'N' Geek Reviews 

554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the products are of exceptional quality, wonderfully priced, and always arrive carefully packed to prevent any damage. Buyers appreciate the smooth online ordering process, speedy delivery times, and the wonderful surprise of receiving small complimentary treats inside their parcels. Shoppers consistently express their intention to return for future purchases because of the reliable and friendly service. However, some customers also noted experiencing frustrating delivery delays, long waiting times, or missing shipping updates. A few people also mentioned receiving packages at incorrect addresses or encountering trouble when trying to cancel an order.

What people talk about most

Product

Customers had positive experiences with product, noting great quality, competitive prices, and items arriving... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping times and items arriving in... See more

Price

Customers consistently note positive experiences with price, highlighting that items are affordable and... See more

Order

Consumers find order to be positive, highlighting quick service, easy website navigation, and fast, secure... See more

Service

Reviewers highlight positive aspects of service, consistently noting quick dispatch and great prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitively priced games made even better by a sale. A great selection overall. Parcel arrived quickly and contents were in perfect condition. Well definitely think of Toys 'N' Geek again when loo... See more

Company replied

Rated 5 out of 5 stars

Amazing service by Toys ‘N’ Geek. We’ve made several purchases. Despatch is always prompt. Recently, Royal Mail delivered the item to the incorrect address. Toys ‘N’ Geek went above and beyond expecta... See more

Company replied

Rated 5 out of 5 stars

Ordered a Barbie Fiat and Doll and it was at an exceptional price and delivered well within the time frame expected. So pleased to have found this outfit for future purchases as we now have a week old... See more

Rated 5 out of 5 stars

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged... See more

Company replied


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Toys 'N' Geek are a fast growing company, specialising in Funko toys and collectibles. We aim to become your number one source for toys and all things geek!


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(554)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Iv bought from here 5 times the last…

Iv bought from here 5 times the last month and i can not fault them super fast delivery and cheap delivery and items all match the pictures will be ordering more :)

25 February 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

We love that you are a regular customer! Thank you for taking the time to leave us a positive review.

Rated 5 out of 5 stars

Great price & quick delivery

I had not heard of this company previously but the Maisy Mouse toy was a great price and was delivered quickly to a very happy granddaughter. Would definitely use again.

27 January 2026
Rated 5 out of 5 stars

It was the best price I could find

It was the best price I could find, and I impulse bought a few more things as they were very reasonably priced too. Delivery was in a secure box and fast. Really pleased and will buy again.

26 January 2026
Rated 1 out of 5 stars

Ordered on tues because it stated 48…

Ordered on tues because it stated 48 hours royal mail tracking. Still hadn't arrived by Friday so contacted seller and informed item wasn't updating. Found out item was only dispatched Friday after I'd told seller it would not arrive in time and I wanted to cancel order as it was a birthday present. They dispatched order after I'd informed them of this!! If they've made a mistake be honest but don't lie that items were dispatched when they were not and don't dispatch items after a customer stated categorically that they wished to cancel order and get refunded!! Avoid!!! Shocking conduct!!! Ive also reported seller to ebay!!!

16 January 2026
Unprompted review
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Tony,

I'm sorry to hear you're unhappy with the delivery on this order.

As stated in our communication with you previously, this was despatched on the Monday after you ordered (You ordered on a Saturday, we opereate Mon-Fri). There is no dishonesty here, we are always upfront with our customers in the unlikely event of a delay or any issue concerning an order.

We are happy that you reported that the items arrived safely in the end.

Kind regards,
Daniel
Toys 'N' Geek

Rated 5 out of 5 stars

Outstanding service once again

Outstanding service once again. Thank you so much for your service. Fast delivery and will be doing lots of business in 2026 😊

25 December 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for the 5 star review, Russell. It really helps a small business like ours! :)

Rated 5 out of 5 stars

Highly recommended.

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged means they ticked all the boxes. Thank you.

25 December 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Darren. Thank you for the review - it means a lot to us!

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