Toys 'N' Geek Reviews 

554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the products are of exceptional quality, wonderfully priced, and always arrive carefully packed to prevent any damage. Buyers appreciate the smooth online ordering process, speedy delivery times, and the wonderful surprise of receiving small complimentary treats inside their parcels. Shoppers consistently express their intention to return for future purchases because of the reliable and friendly service. However, some customers also noted experiencing frustrating delivery delays, long waiting times, or missing shipping updates. A few people also mentioned receiving packages at incorrect addresses or encountering trouble when trying to cancel an order.

What people talk about most

Product

Customers had positive experiences with product, noting great quality, competitive prices, and items arriving... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping times and items arriving in... See more

Price

Customers consistently note positive experiences with price, highlighting that items are affordable and... See more

Order

Consumers find order to be positive, highlighting quick service, easy website navigation, and fast, secure... See more

Service

Reviewers highlight positive aspects of service, consistently noting quick dispatch and great prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitively priced games made even better by a sale. A great selection overall. Parcel arrived quickly and contents were in perfect condition. Well definitely think of Toys 'N' Geek again when loo... See more

Company replied

Rated 5 out of 5 stars

Amazing service by Toys ‘N’ Geek. We’ve made several purchases. Despatch is always prompt. Recently, Royal Mail delivered the item to the incorrect address. Toys ‘N’ Geek went above and beyond expecta... See more

Company replied

Rated 5 out of 5 stars

Ordered a Barbie Fiat and Doll and it was at an exceptional price and delivered well within the time frame expected. So pleased to have found this outfit for future purchases as we now have a week old... See more

Rated 5 out of 5 stars

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged... See more

Company replied


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Toys 'N' Geek are a fast growing company, specialising in Funko toys and collectibles. We aim to become your number one source for toys and all things geek!


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(554)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Even though wrong item was sent…

Even though wrong item was sent communication was amazing and was resolved quickly even over the weekend 100% shopping here again thank you again

25 March 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Calum,

We appreciate you taking the time to leave a review, and I'm glad we quickly resolved our mix up in a satisfactory manner. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Loungefly

I always live buying from this site - its a great price and I usually get the items within 2 days without paying an extortionate fee for expedited delivery

25 March 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for the 5 Star review. We have more Loungefly coming soon, so keep an eye out!

Rated 1 out of 5 stars
Toys 'N' Geek logo

Reply from Toys 'N' Geek

We’re sorry to hear that you believe your package has not been received. However, according to the courier tracking information, the order was successfully delivered. The delivery confirmation includes a photo showing the parcel inside the property this order was addressed to at the time of delivery.

Based on this evidence, we’re confident the item was delivered correctly. We would kindly ask that you check with other members of your household or anyone who may have accepted the delivery on your behalf.

If you’re still unable to locate the parcel, please contact us directly so we can assist you further and help resolve the matter - contact@toysngeek.co.uk

Rated 5 out of 5 stars

Got the 24 pack mystery box and have…

Got the 24 pack mystery box and have subscribed got some nice pops that I liked they don't have any recent upto date pops on there site would be my only gripe but I'll post a review of next months box give people an idea of what the subscription is like duplicates ect

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Easy ordering on website and items were delivered quickly and well packaged. Competitive value, highly recommended.

25 February 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for the 5 star review, Elizabeth!

Rated 5 out of 5 stars

All round excellent

Good stock, website, prices, quick delivery, carefully protected packing.... Great service, thanks

5 March 2026
Unprompted review
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for taking the time to review - it really helps us!

Rated 5 out of 5 stars

First time ordering

First time ordering came quicker than I thought it would, packaged well. Would definitely order from here again

26 February 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Emma,

Thank you for the reivew. We look forward to seeing you again!

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