Toy Star Reviews 

440
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again

Rated 1 out of 5 stars

Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more

Rated 1 out of 5 stars

I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.

Company replied

Rated 3 out of 5 stars

Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

440 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(440)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

White Mercedes Ride on Car

Order was easy to place and delivery was quick. Product is as described, and looks better than I had anticipated once built up.

I would definitely recommend. Thanks Toy Star.

11 May 2021
Rated 5 out of 5 stars

Great customer service and product

Bought a toy car ride on, once I had built the car, the steering was really stiff and wheel wouldn’t turn.
Emailed customer service an they were really helpful, they called me an talked through the issue. Turns out one small part was on the wrong way, but they helped me fix it anyway an then the ride on was all fine
They also offered to send me a replacement out no charge on next day delivery if I couldn’t fix the part that was on the wrong way, as they knew the ride on was a gift for my nephews birthday that weekend.

Would shop again, thanks 👍🏼

10 May 2021
Rated 5 out of 5 stars

X2000 laser rifles

The laser guns arrived quickly and my 9 year old son loves them (and so do the rest of the family) Great product and lots of fun

23 April 2021
Rated 5 out of 5 stars

Suitable for all ages really

It’s very nice and looks super expensive! Very good quality! Says for 2 year olds my son is 1 but fits perfectly fine and he is comfy! I live just across Hyde park so loved taking him in it and kids really look at him and I heard one say mummy I want that lol

13 April 2021
Rated 4 out of 5 stars

Lovey 3-1 ride on car .

Fantastic quick delivery of the ride on 3 in 1 car for my grandson. He hasn’t had it yet as it for his birthday. Putting it together would have been a lot easier if the instruction weren’t confusing. I had to e-mail as I thought parts were missing but they were screwed into the steering wheel. Clearer instruction would have stopped the confusion. We love the car and can’t wait until my grandson see it. Overall very good service and we would definitely buy again .

12 March 2021
Rated 4 out of 5 stars

Great choice

Great choice. Bought it for our 1 year old as his birthday present, and our 5 year old fell in love with it also. Both enjoy playing with it indoors and out.

9 March 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look