Towelsworld Reviews 9

TrustScore 3.5 out of 5

3.7

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Company details

  1. Wholesaler

Written by the company

Towelsworld deals in all kind of Towels, Bath Sheets, Bedding, Table and Kitchen Linen, Duvets/Quilts, Pillows, Bath Robes, Bath & Door Mats and Ladies and Kids Clothing. We offer Retail and Wholesale both prices without compromising on products quality.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor quality towels

Poor quality towels. Definitely not 800gsm (I compared to other towels that are) and after 3 washes they are still not drying me off / not absorbing water. The regret is real.
ORDER #TW-1081

1 November 2025
Unprompted review
Rated 5 out of 5 stars

FAKE EVERYTHING & ZERO COMMS :(

****ppfffff****
*WARNING!!!!!!
*WARNING!!!!!!!
*WARNING!!!!!!!!
TO ANYONE THINKING OF BUYING "ANYTHING" from these FRAUDSTERS - THEN pleeeeeease THINK AGAIN or BETTER STILL - walk away before you regret buying!!!!
I HAVE GIVEN A 5* RATING BECAUSE THE WAY REVIEWS WORK IS BY HIDDING THE WORST REVIEWS *** this company receives, MORE NEGATIVE REVIEWS THAN POSITIVE????
..only showing the best (which are usually FAKE REVIEWS written by them, their friends & family & anyone else they can bribe!!)*
The face towels I've received today are NOTHING like the Egyptian Cotton towels in their photos??
They are all mishapen & definitely NOT EGYPTIAN more like CHINESE.
To add INSULT TO INJURY, they also sent the wrong colour??
I've made 6 attempts to contact them - BUT SADLY THEY ARE AVOIDING A FOLLOW UP - which tells me it's a RIP-OFF company.
I've CONTACTED my bank to claim my money back & my next stop will be HMRC & TRADING STANDARDS - this is a fake company selling FAKE GOODS...to honest people **
Don't allow yourselves to be FOOLED BY THEIR FAKE PHOTOS, like I was!!??
SAVE YOURSELF A WHOLE LOT OF ANGER & WORRY & don't buy their FAKE rubbish!
NOBODY HAS ANY MONEY TO SPARE THESE DAYS - Yet SCOUNDRELS like these lot aren't struggling because they're stealing our money as well - it's bad enough watching 'KEIR' cheating the poor - whilst he swims in exuberant luxury, like the owners at TOWELSWORLD no doubt!!
What goes around comes around.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Sadly very disappointed

Sadly very disappointed. Ordered 2 packs of 2 & only received 1. Emailed them to inform twice & asked for my missing towels but have heard or received nothing back.

Bad customer service as the received towels are excellent & I wanted to buy more. Good reviews are the foundation of a great business being successful.

Towelword do better. I will have to do a chargeback.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Website details are not to be trusted

Website details are not to be trusted. Look at company detail at Companies House. The product pictures are not what is delivered. Look at FAQ and other info pages. States "products will not be as shown".
It's a single person business run from home. Not "big retail empire" and only been in existence a couple of years.

Quality of what was delivered was no better than floor rag.

DO NOT BUY HERE.

EDIT: Re reply. Was like trying to get blood out of a stone for a refund. He didn't want it back and tried to give discount to make me keep the rubbish... Had to threaten with Visa and Trading Standards to make it happen.

To World: Do not believe all this "corporate response" text - it's just copy/paste from somewhere else.

28 September 2023
Towelsworld logo

Reply from Towelsworld

Hi Brian Here

We're sorry to hear about your negative experience with our products that's definitely not what we want for our customers. We would love to help turn this around for you.

Could you please contact our customer support team at info.towelsworld@gmail.com? We'll be more than happy to help you with the issue you’ve experienced.

"WE HAVE ALREADY ISSUED YOU A REFUND."

Thank you for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to make this right for you!

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