I placed 2 orders on the same day and never received any items. They will not tell me what is going with the orders and will not respond to emails. Awful service.
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See what reviewers are saying
Absolutely horrible first time experience: TouchDolls force you pay $3 dollars for security packaging, which isn’t different from regular packing via USPS. The items purchased were balled up and shove... See more
Company replied
Shipping takes way longer than advertised on their website and as of June and July 2020 customer service is lacking to say the least. Items will arrive, just takes over a month and this store in Flori... See more
I am always skeptical about online boutiques, however Touch Dolls was a great experience. I was able to use afterpay and got a great deal on the merchandise I ordered. The clothing sizes were accurate... See more
Company details
Written by the company
Touch Dolls is an online clothing store providing fashion savvy and on-trend looks at prices that wont make your tummy turn and your wallet burn.
Contact info
Biscayne Boulevard 7231, 33138, Miami, United States
- support@touchdolls.com
- touchdolls.com
Above and Beyond
Last week I ordered a dress for my birthday celebration which is today. In my confirmation email, it was expressed that the pick up location was closed on weekends. I was visiting on Saturday and that was the only day I could pick it up, I was in panic mode. Noelle, one of the managers viewed my concerns in the chat and offered to meet me with my dress. I will be sending pictures! Love the dress, perfect for women with curves!

Reply from TouchDolls
The shipping the quality got my dress…
The shipping the quality got my dress just in time for Valentines Day 10/10

Reply from TouchDolls
WORST EXPERIENCE EVER
My well anticipated order came couple days ago. I dropped everything, got naked and ready to try on my goodies. Well! Imagine my shock an disappointment when i saw the qualities and designs up front. Im utterly disgusted! The red dress material is a cheap as eva. The floral dresses is not is flattering in person... not at all the black and white polka-dot skirt set was was short... the other package i didnt even open because i was down! Completely ova it... I never shop here again. Now im hold hostage because they dont do refund. They're website is very misleading. I very displeased. This company is designed to take your money without produce quality products. I HATE DISHONEST PEOPLE

Reply from TouchDolls
By far the best online shopping…
By far the best online shopping experience. Navigating the website was easy and shipping was faster than I expected. I received the clothes quickly and the quality of the clothes arid not disappoint. I loved everything about their clothing and service
and will be shopping here again for my Valentine’s Day outfit.
OMG I JUST LOVE TOUCH DOLLS I HAVE SO…
OMG I JUST LOVE TOUCH DOLLS I HAVE SO MANY PRETTY ITEMS FROM THEM AND THE MATERIAL IS GREAT QUALITY I’M DEFINITELY A LONG TIME CUSTOMER

Reply from TouchDolls
I absolutely love Touch Dolls
I absolutely love Touch Dolls! The quality of the 4 pieces I’ve purchased from them on two occasions was high quality. Their customer service is outstanding & they provide rapid responses to inquiries. The best part is the fast shipping! I received my items within 3 days of my order. ⭐️⭐️⭐️⭐️⭐️

Reply from TouchDolls
Absolutely will shop with touch dolls…
Absolutely will shop with touch dolls again . Communication I find now a days to be very off with companies but not with them !! And they made sure my dress was on time for my birthday and I couldn’t ask for anything more perfect. Thank you so much for your superb customer service. I am a happy and will be a returning customer.

Reply from TouchDolls
Fell In Love Midi Dress Baby Blue I…
Fell In Love Midi Dress Baby Blue I love the quality of my dress and recommend buy this dress…..
One of my favorite online boutiques
One of my favorite online boutiques! I love how they add new arrivals almost every day, and they have the best quality clothes with accurate sizing. The best part is their fast shipping and amazing customer service. Anytime I needed to do a return, or had a question about an item, I received an immediate response. I wish I lived in Florida, so I could actually shop at their store!
I loved my dress
I loved my dress! It fit amazing and everyone loved it! I will be ourchymore items soon!
Great quality!
TouchDolls has great quality clothing that fit like a glove! The shipping is fast and they have great new selections every week, would totally recommend!

Reply from TouchDolls
I absolutely love TouchDolls!
I absolutely love TouchDolls!! Their clothing has never failed me, only SLAYED ME! I love it here 💙🤟🏽💋
Touch Dolls has very quality and cute…
Touch Dolls has very quality and cute clothing items and accessories. I've purchased a few items from them and the shipping was quick with great customer service.
Most recently I purchased a bomb lace with mesh dress for an adult prom. I was the highlight of the night with many compliments.
Amazing quality, amazing customer service!!
I ordered from Touch Dolls and I could not be happier !! My package came quick, every outfit I ordered fit amazing, and everything looked exactly as it did online. I’m so glad I found them because I’ll be ordering from them again! great quality, great customer service.
I bought my daughter’s Graduation Dress…
I bought my daughter’s Graduation Dress from here and she loved it. It was a rare find and very affordable. Great staff knowledgeable people. Thank you Touch Doll
Fast shipping and good customer service
Shipping was so fast I ordered a dress for my wife and thought it would take forever as I am international shipping get it out the next day and arrived within a week. Quality was amazing.
I love my catsuit so much
I love my catsuit so much, I got it in two colors. The fit is great and the quality is perfect. This is one of my favorite places to shop bc the trends and prices are on point. Def recommend.
Dress fit amazing and was very good…
Dress fit amazing and was very good quality. Will be ordering again soon. 🖤
SOPHIA ANDERSON
SOPHIA ANDERSON
Please don’t believe those bad reviews, take it from someone who’s been with touch dolls for over 7 years now and still have no complain great products and great material I love touch dolls and always love there products💯👍
Very disappointed with their return policy and customer service …
Very disappointed with their “customer service” and return policy. I ordered a dress that was clearly a different color than what was promoted on their website. When I asked for a return label bc the dress was not the color I expected they asked for the invoice and a picture. No problem, I sent it. Then they asked for the sku number on the tag of the dress. Ok… fine.. then they further let me know they will not send a return label bc my order was correct. If it’s a different color then it’s not correct. They stopped responding so I’m sharing my experience. They need to add colors are different then they appear. Not to mention the pants set I ordered is for someone who is clearly 6feet bc the pants are up to my boobs and the ankle part drags on the floor for an additional 5 inches. Worst experience buying from Touchdolls.
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