To The Hour Reviews 

135
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Nice products, good service and quick response. Quality is good, deducing one star for quality vs. price. Unfortunate that they don't ship abroad.

Rated 5 out of 5 stars

Peli Case comes as expected. The Foam inserts are clean cut, with precision. Having a dual soft and hard insert works really well with accomodating rigid bracelets and more adjustable straps, this... See more

Company replied

Rated 5 out of 5 stars

I ordered one month ago one pelicase for my watches. It was expansive but the product was very very good indeed. After 2 weeks I decide to order 2 other cases but I forget that TTH was using... See more

Company replied

Rated 5 out of 5 stars

I always liked and appreciated Peli Cases but now I love them thanks To The Hour! Superb quality and attention to detail. Don’t waste your money on overpriced leather bounded watch boxes that look pr... See more

Company replied

Company details

Written by the company

Peli watch cases.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.4

All reviews

(135)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product and delivery

Fantastic service, great product, quick shipment and great website to screen the products. Will buy again for sure from that website.

10 June 2022
To The Hour logo

Reply from To The Hour

Thanks Albert! We really appreciate the review, do let us know if we can help in future.

Rated 5 out of 5 stars

Excellent product

Just recently received my order, absolutely thrilled to have a new home for my collection, cannot go wrong with Pelican quality and to the hour has done an excellent job with the inserts.

25 May 2022
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Reply from To The Hour

Thanks for taking the time to leave us a review! I'm glad that your collection has found a new home.

Rated 5 out of 5 stars

Great product

Great product, fast shipping. Thanks!

15 May 2022
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Reply from To The Hour

Thanks for taking the time to leave a review Ben!

Rated 5 out of 5 stars

top banana

top banana - everything as promised.

10 May 2022
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Reply from To The Hour

I'm pleased to hear you're happy with your watch case. Thanks for leaving a review.

Rated 5 out of 5 stars

Great product

Great product. It holds the watches securely in an airtight manner.

10 May 2022
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Reply from To The Hour

I'm glad to hear you're happy with your watch case, thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent post-sales service

I had a horrible experience with Fedex and had previously given a bad review of To The Hour.

The team stepped in and reached out to Fedex and made sure that my package was tracked down returned to me.

I believe that the ability of being able to rectify issues far outweighs getting it right as things are sometimes out of our hands. And for that I would like to commend the Team at To The Hour for excellent post-sales service!

6 May 2022
Unprompted review
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Reply from To The Hour

Hi Bashir, thank you for updating your review, we really appreciate it. As you know we are very sorry about the experience you had with FedEx and hopefully we won't have any issues again if you do place any orders in future. Thanks for your patience with it all.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast, tracked and on time. The case is exactly what I ordered, good quality and I would recommend.

28 April 2022
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Reply from To The Hour

Thanks for taking the time to leave a review! I'm glad you're happy with the case.

Rated 5 out of 5 stars

Great cases

Great cases, absolutely better than sculpting your own cutouts for watches. Top marks thanks.

27 April 2022
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Reply from To The Hour

Hi Simon, I'm glad you like your Elements VI XL! Thanks for leaving a review.

Rated 5 out of 5 stars

Exzellent product and service

Excellent product and service! Great transaction!

12 April 2022
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Reply from To The Hour

Thanks for leaving a review Axel, I'm happy to hear you're happy with our product!

Rated 5 out of 5 stars

Excellent service

Excellent service, fast shipping, great product.

7 April 2022
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Reply from To The Hour

I'm glad your order arrived quickly! Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Smooth journey from purchase

Smooth journey from purchase, notification on dispatch and right up to delivery .. good job!

7 April 2022
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Reply from To The Hour

Thanks for the review Rohit. I'm glad you like your Elements VI case!

Rated 2 out of 5 stars

Product pack need improve

Product pack need improve, and the surface of watch box smell not good!

5 April 2022
To The Hour logo

Reply from To The Hour

Hi there, sorry to hear you weren't entirely happy with the packaging. If you have any further feedback on how it could be improved, or any images you would like to send to us, please do via hello@tothehour.com and we can investigate.

Rated 5 out of 5 stars

Perfect

The package arrived in perfect condition. Quality was as expected.

26 March 2022
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Reply from To The Hour

Thanks for leaving a review Mark. I'm really happy that you're happy with your order.

Rated 5 out of 5 stars

Amazing product and great service to…

Amazing product and great service to match. Shipping to Malaysia took less than a week. Happy to recommend to other watch collectors.

20 March 2022
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Reply from To The Hour

Thanks for leaving us a review Nic! Happy to hear you're happy with your case.

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