Kept well informed of my delivery and when it would be delivered to me. This company Total Source Ltd is the best company totally focused on customer service. Also a big mention to Brian who deli... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So easy to order exactly what I wanted namely a large stepladder that I had tried to get in 8 different hardware stores . I ordered it from total source and it arrived within 3 days great service will... See more
Company replied
Extremely satisfied with condition of my product. Item was well packaged When I queried with seller their response and feedback was excellent and they where very polite.
Company replied
Quick Google search for item..onto website then down through product size required..finally order and Paypal payment..beautifully simple..happy me. Thanks.🙂
Company replied
Company details
Written by the company
Total Source Ltd (TSL) founded in 2005 is an industrial distributor based in Ireland. We are based in Cork and Galway for customer service and convenience. To achieve best service and management for all our customers we use SAP Software to manage our sales, purchasing, warehouse inventory and ecommerce web-site. We supply all types of manufacturing industry including electronic, engineering, medical and pharmaceutical. TSL are ISO 9001 : 2008 Certified for our Quality Management System We offer a single source supply to all our customers. If you cannot find what you are looking for in our web-site please contact us with your enquiry and our sales department will source it for you with absolutely no obligation. Our product range is vast, from small precision tools, hand tools, power tools, safety products, material handling, furniture, cleanroom and ESD/EPA products/consumables, clothing and storage. We can outfit complete manufacturing lines or total warehouse fit out. Our product range has over 40,000 lines, with over 10,000 stocked product lines. All of our products are priced to compete for your business. We explore all global markets ensuring we purchase at the best price and in turn pass our competitive pricing on. Our aim is to provide high quality products with an exceptional level of customer service and we are continually seeking new ways to improve these elements of our business. Our team will offer a great response time to any enquire you may have.
Contact info
Unit 2 Racecourse Pk, Racecourse Rd, Parkmore, H91K26H, Ballybrit, Ireland
- +353 91 388800
- web@totalsource.ie
- totalsource.ie
4.8
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Total Source Ltd
Thank you for taking the time to leave feedback for us Paul, it is much appreciated.
Very efficient and delivered on time.
26 March 2023
Reply from Total Source Ltd
Thank you for taking the time to leave feedback for us John, it is much appreciated.
Very fast service
23 March 2023
Reply from Total Source Ltd
Thank you for taking the time to leave feedback for us Colm, it is much appreciated.
Reply from Total Source Ltd
Thank you for taking the time to leave feedback for us Darius, it is much appreciated.
Fast and efficient delivery
15 March 2023
Reply from Total Source Ltd
Thank you for reviewing our services Sandra. It is much appreciated. The Total Source Team
Reply from Total Source Ltd
Thank you for reviewing our services Michael. Apologies for any delay with the courier company in your delivery. The Total Source Team
Easy order process
Easy ordering process. Delivery within 2 days. Flawless with constant order updates.
13 February 2023
Reply from Total Source Ltd
Thank you for reviewing our services David. It is much appreciated. The Total Source Team
Reply from Total Source Ltd
Thank you for reviewing our services and your support Marion. The Total Source Team
Reply from Total Source Ltd
Thank you for talking the time to review our services and for letting us know that you are enjoying our product. The Total Source Team
Reply from Total Source Ltd
Thank you for reviewing our services Damien. It is much appreciated. The Total Source Team
Product damdamaged and has been returned
Product damaged and has been returned, havent received a replacement yet
1 February 2023
Reply from Total Source Ltd
Good day Team at Connaught Contractors. Thank you for your feedback. We had reviewed your issue as soon as it was reported to us and had called your team last week Thursday regarding the damage issue. The product was collected on Friday and was reshipped yesterday (on Tuesday) We have also refunded the difference on your card for payment. We apologise for any inconvenience caused and rectified the issue immediately as your custom is important to us. We hope that you will try our services again as our team tried to rectify the issue as speedily as possible.
Measuring vessel
Item arrived very speedily and in perfect condition. Was exactly according to the description and will do the job perfectly
11 January 2023
Reply from Total Source Ltd
Thank you for your feedback MJ. It is much appreciated. The Total Source Team
Very good service quick and very…
Very good service quick and very experienced delivery in on time
3 January 2023
Reply from Total Source Ltd
Thank you for leaving feedback for our team Christopher. We appreciate you taking the time.
Product took way more time to arrive…
Product took way more time to arrive than expected.
Website said 20 days. This was not correct.
Thanks for the reply....
But fyi here is a difference between 20 days and nearly 40 days.
Next time il just order from ALI myself
11 December 2022
Reply from Total Source Ltd
Good day David, Thank you for giving us feedback on your experience. We understand that you feel that the delivery took longer to arrive than expected. It however does state on our website that it takes 20 Working days for the delivery. We apologise for any frustration caused. Your customer satisfaction is important to us, so please do not hesitate to reach out to our team in future if you have any delivery concerns. The Total Source Team
The sizing is all wrong
The sizing is all wrong. It advises to order a size up, which I did but the pants I ordered were still too small. I can’t understand why there’s not more complaints about these. They are good quality though. Such a shame!
30 December 2022
Reply from Total Source Ltd
Hi Mary, Thank you for your feedback on the product you purchased. Our team and the supplier do advise that a size up should fit and our customers have given us feedback that this advice has assisted them in finding the correct size for them. We however understand that you have not had the same experience. You are welcome to contact our customer support team so we can arrange a return and sort you out with a new pair of trousers with a different fit as your customer satisfaction is important to us. The Total Source Team
Great service but trousers were not the…
Great service but trousers were not the size that was stated on the label
2 January 2023
Reply from Total Source Ltd
Hi John, Thank you for your feedback on the product you purchased. Our team and the supplier do advise that a size up should fit and our customers have given us feedback that this advice has assisted them in finding the correct size for them. You are welcome to contact our customer support team so we can arrange a return and sort you out with a new pair of trousers with a different fit as your customer satisfaction is important to us. The Total Source Team
Ordered one day and received it the…
Ordered one day and received it the next!
Excellent service!
I'm very happy!
1 January 2023
Unprompted review
Reply from Total Source Ltd
Good day Peter. Thank you for leaving a review for our team. Much appreciated.
Fence/plant ties search for item..onto…
Quick Google search for item..onto website then down through product size required..finally order and Paypal payment..beautifully simple..happy me.
Thanks.🙂
1 December 2022
Reply from Total Source Ltd
Good Day Aubrey. Thank you for letting us know about your experience shopping with us. The Total Source Team
Nice quality product but very small in…
Nice quality product but very small in size, I bought them for my 14 year old, a uk 6 and they're smaller than other UK6 we have. Good quality but pricey at the same time!
24 November 2022
Reply from Total Source Ltd
Good day Ruth, Thank you for the review. You are always welcome to reach out to our team if you experience any issues with size etc. as we are here to help.
Very helpful people to deal with and a…
Very helpful people to deal with and a fast service .
13 December 2022
Reply from Total Source Ltd
Thank you for the feedback Ivan, much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.