TopSurveys Reviews 

6,450
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,748 reviews, reviewers had a great experience with this company. Customers frequently praise the application for its ease of use, intuitive design, and the fun, flexible way it offers to engage with surveys and games. Many highlight it as one of the best apps for earning rewards, consistently reporting fast and reliable payouts that reach accounts quickly via various methods. However, some customers also noted frustration with surveys frequently screening them out or freezing, leading to uncompensated time and effort. A few other people also felt that the earnings from surveys could be very low, sometimes just a few cents, and experienced issues with game progress not being tracked or milestone payments not being credited, even with proof. Some reviewers also faced difficulties accessing their accumulated earnings.

What people talk about most

Payment

People report ambiguous experiences with payment, with many reviewers expressing frustration over not... See more

User experience

Consumers find the user experience to be ambiguous, with many expressing frustration over surveys that screen... See more

Application

Customers had positive experiences with the app, with many reviewers finding it effective and quick to pay,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and potential for... See more

Value for money

Customers consistently note ambiguous experiences with value for money, with some finding it worthwhile for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,450)

4,066 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

its a great app to make money

27 March 2025
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

A fraudulent site

A fraudulent site, the reward can't be withdrawn, don't waste your time

22 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the withdrawal issue you’re facing so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 1 out of 5 stars

If not eligible dont send me to new surveys

Does a survey that states 18 minutes im there for 4 different surveys telling me not eligible to then get sent straight to a 35 minute survey, simply stop the survey and let us pick a new one instead of looping around for not a single reward, this is stupid to deal with cause im told 1 survey and im told a set time and i get there can be a few minutes here and there discrepancies but not a whole 17 minutes longer. Technically could have done a whole other survey with that added time and again not a single reward

25 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the repeated disqualifications and survey time discrepancies so we can review your case. Survey eligibility and routing are controlled by providers and can change during completion. Please contact us at help@topsurveys.app so we can investigate further.

Rated 1 out of 5 stars

Tried to get my first $20 payment…

Tried to get my first $20 payment transfer to my bank. Says it was done and I haven't received anything and no one will help

24 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing payout and help resolve it. I wanted to inform you that typically, an email containing a link to redeem your rewards or voucher is dispatched to you within 30 minutes. In case it doesn't appear in your inbox, I kindly suggest checking your SPAM/Junk folder as well. Sometimes, our emails might land there if our address isn't yet added to your contact list. If the issue continues, contact us at help@topsurveys.app.

Rated 3 out of 5 stars

I don't really know what to say about a…

I don't really know what to say about a half like this I mean they pay you for I definitely cash that with them they definitely do pay you it's just so hard for me to keep focus on doing these surveys for like 12 cents or 24 cents 32 cents some of them might be $2.88 I don't know but most of them are under a dollar but they do pay

6 November 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your honest feedback. We’re glad you’ve been able to cash out successfully. We understand that smaller rewards can feel discouraging and appreciate your input. We’ll share your feedback with our team to help improve the experience. If you need support, contact us at help@topsurveys.app.

Rated 5 out of 5 stars

A pleasant and wonderful experience…

A pleasant and wonderful experience with compensation or alternative surveys if the one selected is rejected. Hope the great experience continues.

23 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

I like this site

4 November 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Awful if I'm being honest stay well…

Awful if I'm being honest stay well clear, the amount of time I've done a survey that's longer than 30 mins to get to the last section and be 'screened out' is ridiculous, happens over and over, so stay well clear customer service just play the dumb card to it all

9 September 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. A screen-out happens when a survey provider determines you don’t match their required profile or quotas, even after you’ve started or nearly finished the survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review it.

Rated 5 out of 5 stars

It's real money when you finish their…

It's real money when you finish their surveys and easy money u earned most important thing they paid with no delay or pluffing

23 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Absolute rip off

Absolute rip off
I’ve done loads of surveys most of which I didn’t get paid for. They say they’ll take five minutes when they take 25 minutes and when you finished and you think okay I did all of that for 10p. You don’t get the 10p. I can’t even cash out because I can’t get to the £5 to cash out. I haven’t managed accumulate enough money and it’s taking me weeks. It’s ridiculous.

22 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your concern regarding missing rewards and survey duration so we can help investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 1 out of 5 stars

Keep getting kicked out of the survey…

Keep getting kicked out of the survey when they ask race and I put white

14 August 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. Survey eligibility is determined by the survey provider’s targeting criteria, which can include demographic requirements. Screen-outs can happen even after starting a survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review it.

Rated 1 out of 5 stars

Exhausting

To spend anywhere from 10-30+ minutes literally completing a survey to receive the message, not qualified, is ridiculous. Survey creators need to design these things so that the unqualified are identifiable early on, unless the overall purpose is get their survey responses free. Well, aside from what they pay the site. Let’s not forget the frequent failures at the point of completion that are “broken” for another opportunity to skip paying. As for the site, much too frequently I don’t receive the cash payout in my bank account. I see 5 star reviews here but after 7 weeks and 1-3 payout failures every week, I’m done.

20 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the disqualifications and payout issues you mentioned so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 1 out of 5 stars

Withdrawal issue

I did my best to complete so many surveys and played game but at the end i can't withdraw the amount when ever i try it says technical error this is really irritating me a lot

User name. Asim

1 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your withdrawal issue and review your account properly. Please contact us at help@topsurveys.app with your details so our team can investigate what’s causing the technical error and assist you further.

Rated 1 out of 5 stars

HIGH OFFERS CASINO ONES NO PAYMENT

Everytime I make a casino offer I never get paid! I have all the proffs about what im saying. Top surveys and heycash same owner and same NO PAYMENTS with high offers!

1 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the missing rewards on your casino offers and review your case properly. Please contact us at help@topsurveys.app with your account details and any proof so our team can investigate and assist you further.

Rated 5 out of 5 stars

Cool 😎 😊 woow

Sehr gut. feeling wooow feeling better

18 March 2026
TopSurveys logo

Reply from TopSurveys

Hallo,

vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Ihnen TopSurveys gefällt.

Ihre freundlichen Worte bedeuten unserem Team viel und motivieren uns, uns stetig zu verbessern und Ihnen das bestmögliche Erlebnis zu bieten.

Bei Fragen oder Anregungen erreichen Sie uns jederzeit unter help@topsurveys.app. Wir freuen uns, von Ihnen zu hören.

Wir schätzen Ihr Feedback und arbeiten kontinuierlich daran, Ihre Erfahrung mit TopSurveys zu optimieren.

Mit freundlichen Grüßen, Ihr TopSurveys-Support-Team

Rated 1 out of 5 stars

Don’t waste your time.

When you try to redeem your points your account is suddenly locked out and you are told it is under review. Funny how when you do the surveys your account is all good.

Many surveys glitch out by the end and you don’t get points. I would not recommend this app.

17 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the account review and missing rewards you described so we can investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 4 out of 5 stars

Tough Survey Site

Top surveys are great to do if you can get into the surveys..

18 September 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Cannot cash out

Cannot cash out. No help.

I’ve successfully redeem a few £5, however I had a £20 payout from a game (which took a few days to clear).
All of a sudden ‘user is not reward eligible’
I’ve tried to cash out smaller amounts, £5, £10, nothing

16 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there, thanks for letting us know. Sometimes cash-out issues can occur due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets the minimum payout threshold, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.

Rated 5 out of 5 stars

Great app 5 stars!

25 November 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Earn few bucks on the side

The application genuinely delivers what it promises, it's easy to use and transparent.

16 March 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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