The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more
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Review summary
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Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
It actually works. Has a bunch of surveys and games that are fun and addicting
Company replied
Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more
Company replied
4.1
Great
6K reviews
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HIGH OFFERS CASINO ONES NO PAYMENT
Everytime I make a casino offer I never get paid! I have all the proffs about what im saying. Top surveys and heycash same owner and same NO PAYMENTS with high offers!
1 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the missing rewards on your casino offers and review your case properly. Please contact us at help@topsurveys.app with your account details and any proof so our team can investigate and assist you further.
Reply from TopSurveys
Hallo,
vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Ihnen TopSurveys gefällt.
Ihre freundlichen Worte bedeuten unserem Team viel und motivieren uns, uns stetig zu verbessern und Ihnen das bestmögliche Erlebnis zu bieten.
Bei Fragen oder Anregungen erreichen Sie uns jederzeit unter help@topsurveys.app. Wir freuen uns, von Ihnen zu hören.
Wir schätzen Ihr Feedback und arbeiten kontinuierlich daran, Ihre Erfahrung mit TopSurveys zu optimieren.
Mit freundlichen Grüßen, Ihr TopSurveys-Support-Team
Don’t waste your time.
When you try to redeem your points your account is suddenly locked out and you are told it is under review. Funny how when you do the surveys your account is all good.
Many surveys glitch out by the end and you don’t get points. I would not recommend this app.
17 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the account review and missing rewards you described so we can investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Cannot cash out
Cannot cash out. No help.
I’ve successfully redeem a few £5, however I had a £20 payout from a game (which took a few days to clear).
All of a sudden ‘user is not reward eligible’
I’ve tried to cash out smaller amounts, £5, £10, nothing
16 March 2026
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues can occur due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets the minimum payout threshold, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
Great app 5 stars!
25 November 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Earn few bucks on the side
The application genuinely delivers what it promises, it's easy to use and transparent.
16 March 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Terrible when trying to cash out
Terrible when trying to cash out. I have over $100 they won’t let me access and they have NO MANAGEMENT you can speak with and they will ignore you then eventually block your ability to contact support. I have screenshots of this as well!
13 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your cash-out issue and support interactions so we can properly investigate. Please contact us at help@topsurveys.app with your account details and screenshots so our team can review your case and assist you further.
It wasn't as bad as I thought it would…
It wasn't as bad as I thought it would be. It was a good experience.
19 May 2025
Reply from TopSurveys
"Hi,
Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with us, and we truly appreciate your support.
Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.
If you ever have any questions or need assistance, please don't hesitate to email us at help@topsurveys.app. Our team will be happy to help.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
"
"TOP SURVEY"
I installed this app named "TOP SURVEY". But God its been more or less 4-5 months before i redeemed my first reward $5 by taking surveys, thats why i uninstall the app. I don't want to waste my time by checking the app if there is a survey. Thanks anyway.
13 March 2026
Unprompted review
Reply from TopSurveys
Thanks for your feedback. We’re sorry the experience felt slow. Survey availability depends on provider demand, eligibility, and timing, which can vary by user. We appreciate you trying the app and will share your feedback with our team. If you need help, contact us at help@topsurveys.app.
Surveys good, games not so much
It's actually easy to successfully complete a survey compared to other sites, however, I am curious how they rate the surveys now since they disabled the feedback. The games, however, leave much to be desired. Many have a "coin bank" you have to fill before getting anything, and by the time you do that, the offers have already expired
11 March 2026
Unprompted review
Reply from TopSurveys
Thanks for your feedback. We’re glad you find surveys easy to complete. Game rewards and requirements are set by providers and can vary, including progress thresholds and expiration times. We appreciate your input and will share it with our team to help improve the experience. If you need help, contact us at help@topsurveys.app.
This is bullsh... They don´t pay.
I apply to many surveys and i have a top rate, well the first top rate its for 5dls via Paypal paid supposedly but in the screen show a pop up saing have an error and contact to assistance, but the fact they don´t even have a button for assistance, so i think this is a scam, and the top rates this page have are bots.
5 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the cash-out error and your account issue so we can investigate properly. Please contact us at help@topsurveys.app with your details so our team can review your case and assist you further.
Beware – Support is Non-Existent, Cash-Out Locked for Weeks
I have been using TopSurveys for a while and have completed surveys to earn money. I reached the minimum cash-out amount of $5.21, and I attempted to withdraw my earnings. Since February, I have not received a single response from support, and my balance remains locked.
The support system is practically non-existent. I have tried contacting them multiple times, but weeks have gone by with no updates, no communication, and no resolution.
This is unacceptable. If you are thinking about using this app, be aware that you may complete surveys and never be able to cash out. The platform is unreliable, and their customer support will leave you hanging.
I am still waiting for my money, and I will escalate this publicly until it is resolved.
20 February 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your cash-out issue and support requests so we can properly investigate what happened. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.
For all users- " TopSurveys-Never trust this site, you will be fooled"
For all users, it's a sincere request never trust this platform. Once you have reached your threshold amount you will be unable to cash out, as the pop window says " Technical error, please contact support". In this way they run there business worldwide on this platform and make profits with various clients and the users are cheated. Since I'm facing this issue from past 1 week, still unable to cash-out. Kindly request you to pass on this information to other review sites.
26 February 2026
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
Top Surveys is another great platform…
Top Surveys is another great platform that cares about it's peeps, fast and easy payouts too.
27 June 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Avoid. Compete scammers!
Avoid. This app is a complete scam. You waste your time and provide your information completing offers and surveys over a long time.
Topsurveys are liars and thieves. They steal your time, information and earnings.
Constantly reviewing accounts. And then when you've reached required amount for any reward. They block you. And you get 'techincal error, contact support'.
Customer service lies over months (since Nov 25 now), and with promises that my account will be restored soon and reviewed.
They use constant lies and excuses.
And then messages don't go through, so they ignore you.
Please don't waste your time here. Compete scammers. Look at other surveys apps.
Thank you!
1 November 2025
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
I don’t care what anybody else has to…
I don’t care what anybody else has to say. Do not waste your time on this app. It will track you one minute and then not track you for the highest paying levels or a purchase you’ve made and then we’ll start tracking you again and when you spend $19 and they owe you 1033. They’ll give you a one time courteous of one dollar because they didn’t track me so they just don’t owe me the 1033 but it’s track me again now once I hate paying no more on the app and they’re only have to pay me 30 $.40 at a time yeah , I’ve got any proof you’d like to see . Email me !
2 March 2026
Unprompted review
Reply from TopSurveys
Hi there! Thanks for sharing this. Sometimes rewards can take up to 72 hours to appear while the provider confirms your progress. Delays may also occur if tracking didn’t register correctly. Please ensure the app is updated, avoid switching devices or clearing data during offers, and keep screenshots of your progress and requirements. If the issue continues, contact us at help@topsurveys.app.
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your concern and help resolve the issue. Please contact us at help@topsurveys.app so our team can review your account and assist you further.
I have been trying to get customer…
I have been trying to get customer support to help me for three weeks. No one will answer me. I kept getting an error message when I cashed out so I was not able to get the money I actually earned. I just deleted my account.This is by far the worst survey site I have ever joined and will not recommend to anyone. There are much better survey sites who will actually pay you the money that they owe you
After months they give me a generic answer on this site. They would not give me an answer for the weeks I tried to get help. My account met all the requirements they just did not want to pay me. I deleted the app there are much better ones that actually pay you
5 March 2026
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
Ok so I've tried every way to cash out…
Ok so I've tried every way to cash out and it just says ERROR. Giftcards...ERROR. So they are scamming people.
5 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry for the issue. Cash-out or gift card errors can happen due to account verification, payout limits, or temporary technical problems. We want to better understand what’s happening in your case—please contact us at help@topsurveys.app so we can review your account and assist you further.
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