TopSurveys Reviews 

6,416
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,839 reviews, reviewers had a great experience with this company. Customers frequently praise the app and website for being user-friendly, intuitive, and efficient, making it easy to engage with surveys and games. Many people appreciate the quick and reliable payment system, noting that earnings are often transferred instantly to PayPal or other accounts. Reviewers also enjoy the variety of fun surveys and games available, finding them a good way to earn extra money or gift cards. However, some customers also noted issues with survey completion, reporting that surveys often freeze, kick them out, or disqualify them after significant progress. People also mentioned frustration with low earnings from surveys and a lack of available opportunities. Additionally, a few other people felt that game progress was not always tracked correctly, leading to uncredited rewards despite completing milestones.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting issues such as error messages when... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many expressing frustration over... See more

Application

People report positive experiences with the app, with many finding it effective for earning money and easy to... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its ease of use and intuitiveness,... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing dissatisfaction with the low... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,416)

4,032 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

this app is a scam!!!

this app is a scam!!!! i completed tasks on there games which never had a issue in the beginning as soon as the money got up to big money there trying to say its not tracked and there refusing to pay! do not waste your time on these scam artists

27 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues seriously and would like to better understand your specific case so we can investigate it properly. Tracking can depend on installation conditions, device settings, and partner validation systems. Please contact us at help@topsurveys.app so our team can review your account and assist you further.

Rated 1 out of 5 stars

This is absolutely positively the worse…

This is absolutely positively the worse one of all. I complete surveys in full and not get compensated. Customer service is absolutely horrendous. Too many screenouts, the pay is extremely low I'm talking about a 15 minute survey for 6 cents, Wow!! Please avoid Top Surveys. The 5 star reviews on here are fake!!

29 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about survey screening, rewards, and support seriously and would like to better understand your specific case so we can review it properly. Survey availability, eligibility, and compensation are determined by our research partners based on set criteria. Please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 5 out of 5 stars

Awesome app to earn gift cards for…

Awesome app to earn gift cards for essential items.

8 November 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Legit app

Legit app! Only that never fails. Keep up and thank you for the rewards.

28 April 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Super application contrairement a ce…

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

28 April 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

Absolute scam AVOID AVOID AVOID

Absolute scam AVOID AVOID AVOID

They get you to download a game allow tracking and then don’t credit the milestones. Customer support just sends a generic robotic template reply and get told no funds will be given too you. It’s all just crap so they get paid for our efforts

27 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues very seriously and would like to better understand your specific case so we can review it properly. Tracking and milestone validation can depend on partner confirmation and technical requirements. Please contact us at help@topsureys.app so our team can investigate and assist you directly.

Rated 3 out of 5 stars

I have been doing surveys for them

I have been doing surveys for them now for a good little while i thought they were mostly honest until they came up with their new reward system . I started keeping track and i got $0.08 18 out of 20 attempts and getting $0.12 and $.20 the other 2 . i googled it and the odds of me getting $0.08 that many times out of 20 attempts with 9 possibilities is 1 in !! million so i am considering what to do with this information but it sounds like they are not as honest as i thought.

27 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your concerns. Rewards for surveys are determined by multiple factors such as survey length, availability, and user profile matching, so results can vary between attempts. We’d like to better understand your specific case and review your account details more closely. Please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 2 out of 5 stars

Top Surveys Pays Half the Time

Top Surveys, Earn Star and 5 Surveys are under the same parent company Prime Opinion. Beware you only have a 50/50 chance to ever be compensated. I've had some payouts but lately it seems the higher you go for milestone payments the more likely you're not to be paid. Customer service is AI and only provide canned responses to all the reasons they can't track game play. Even with screenshots and proof of game play through Google Play tracking you will not be paid. If you report an issue within 72-hours it's too early to report and if you wait beyond the 72-hours jokes on you for still playing. They only delay you, stall you and do not pay even with supporting documentation. This is happened 3x in April 2026 alone.

21 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about missing rewards and tracking very seriously and would like to better understand your specific cases so we can investigate properly. Please contact us at help@topsurveys.app with your account details and any supporting evidence so our team can review this further and assist you directly.

Rated 1 out of 5 stars

The app is worthless I put it on a new…

The app is worthless I put it on a new phone that has had no games on it and the app still want pay like it says I put 3 apps on my new phone mind u should have got 6.60 for a credit score check didnt get nothing and 2 games didnt get the install or any of the other for beating levels in my book the app sucks

26 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern and carefully check what happened with your missing rewards. Tracking can sometimes depend on installation permissions, completion requirements, or partner validation. Please contact us at help@topsurveys.app so our team can review your account and help resolve this for you.

Rated 5 out of 5 stars

Topsurvey is one of the surveys

Topsurvey is a website where anyone can share their opinions, play games with rewards and earn. It’s really one of the best with rewards.

30 May 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I didn't receive my last reward...when…

I didn't receive my last reward...when I receive it them I will change my review

24 April 2026
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about the issue with your reward. We’d like to better understand your case and help resolve it as quickly as possible. Please reach out to us at help@topsurveys.app so our team can review your account and assist you further.

Rated 5 out of 5 stars

A great app it can assist with your…

A great app it can assist with your work and it is very helpful and it is easy to use and everyone can use it

24 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Well I did redeem $100 just waiting now…

Well I did redeem $100 just waiting now for it to hit my bank. Then I will be giving 5 🌟

14 September 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

This is a great survey site

This is a great survey site. I had 4 different ones and canceled 3 of them. This one has more ways to increase rewards.

16 November 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Legit!!

I already earned €30 from just answering surveys and playing games.

18 April 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

The worst survey site ever

The worst survey site ever, very low paying for a lot of my time, example: 40p for 20 minutes !! Was only able to do 2 small paying surveys in 24 hours. Screened out on the rest no matter what questions i answered

18 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry to hear about your experience. Survey availability and rewards depend on demand and advertiser requirements, which can lead to screen-outs and varying payouts. We understand your frustration. Please contact us at help@topsurveys.app so we can review your account.

Rated 2 out of 5 stars

As soon as I nearly reach the 5$ cash…

As soon as I nearly reach the 5$ cash out mark all of a sudden I'm disqualified for every survey I attempt to take even the surveys that were in my best match category. Its just another survey scam that makes promises it fails to keep. Not worth the effort or time.

17 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration. Disqualifications can happen due to changing survey quotas, profile matching updates, or advertiser requirements—even for “best match” surveys. We understand how disappointing this feels. Please email help@topsurveys.app so we can review your account in detail.

Rated 5 out of 5 stars

Meilleure application

Meilleure application

17 April 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 5 out of 5 stars

I love this app and it's fun playing…

I love this app and it's fun playing the games and answering the surveys. It actually helps to pay the bills and saving money as well.

1 June 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 2 out of 5 stars

Very few surveys for me

Very few surveys for me, waste of time

26 May 2025
TopSurveys logo

Reply from TopSurveys

Hi! Sorry to hear you’re seeing limited surveys. Availability depends on your profile, location, and market demand, so it can vary from user to user. We’re always working to improve this. Please email help@topsurveys.app if you want us to review your account and options.

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