TopSurveys Reviews 

6,451
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,748 reviews, reviewers had a great experience with this company. Customers frequently praise the application for its ease of use, intuitive design, and the fun, flexible way it offers to engage with surveys and games. Many highlight it as one of the best apps for earning rewards, consistently reporting fast and reliable payouts that reach accounts quickly via various methods. However, some customers also noted frustration with surveys frequently screening them out or freezing, leading to uncompensated time and effort. A few other people also felt that the earnings from surveys could be very low, sometimes just a few cents, and experienced issues with game progress not being tracked or milestone payments not being credited, even with proof. Some reviewers also faced difficulties accessing their accumulated earnings.

What people talk about most

Payment

People report ambiguous experiences with payment, with many reviewers expressing frustration over not... See more

User experience

Consumers find the user experience to be ambiguous, with many expressing frustration over surveys that screen... See more

Application

Customers had positive experiences with the app, with many reviewers finding it effective and quick to pay,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and potential for... See more

Value for money

Customers consistently note ambiguous experiences with value for money, with some finding it worthwhile for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,451)

4,066 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

App is terrible--just doesnt…

App is terrible--just doesnt work---period

17 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand the issue you’re facing so we can help resolve it properly. Technical issues can sometimes depend on device or connection, and we want to investigate further. Please contact us at help@topsurveys.app so our team can assist you directly.

Rated 1 out of 5 stars

In what universe does this site have…

In what universe does this site have 4.1 rating? Nice botting.

These guys block your account, while lying that you are not blocked and not letting you cashout. Scum company, never ever use this site.

You dont want to understand my experience. Because you send your AI support at me for months. Legit to people reading this review, seriously. Stay away from this company I am not joking lol, they are actual scammers

16 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there! Thanks for your feedback. We’re sorry to hear about your experience with account access and cash-out issues.

We want to better understand your concern and help look into what happened with your account and withdrawal attempt.
If you still need support, please email us at help@topsurveys.app.

Rated 1 out of 5 stars

Disappearing Game

Spent an extensive amount of time earning rewards in Eat Venture, the game disappeared from my list of 'My Games' just as I was about to achieve $24. No longer available under that list on either my cell phone or PC. Seems suspicious.

16 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there! Thanks for your feedback. We’re sorry to hear about the issue with your game progress and the missing “Eat Venture” offer.

We want to better understand your concern and help look into what happened with your game tracking and rewards. In some cases, offers may be removed or no longer displayed if they expire or are deactivated by the provider, even if progress was previously made.

If you still need support, please email us at help@topsurveys.app.

Rated 5 out of 5 stars

My admiration

A beautiful, reliable, and fast website; I really like TopSurveys.

15 May 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

fraud

I did 3 surveys 1 successful my account is now under review

14 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi there! Thanks for your feedback. We’re sorry to hear your account is under review after completing surveys.

If you still need support, please email us at help@topsurveys.app.

Rated 1 out of 5 stars

My money is stucked on the app because…

My money is stucked on the app because I was temporarily banned, that’s too bad!!! After telling people how good this app!!!

11 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your situation and review your account status and balance in detail so we can help clarify what happened. Please contact us at help@topsurveys.app so our team can assist you further.

Rated 1 out of 5 stars

UPDATE, SCAMMED!!

I made 45 dollars, the money pended for 7 days, but when it was released and i tried to cash out, i got an error message. Contacted support, got the run around. Ive still been trying to resolve this for 6 months, they dont even respond. Ive been told my account is in good standing, so ??? SCAM. IVE SEEN HUNDREDS OF REVIEWS SAYING SAME, ERROR WHEN CASHING OUT!! ive even emailed prime opinion, who owns this and other sites, UPDATE!! I CONTACTED THEM AGAIN AS THEY ASKED, (SEE RESPONSE BELOW) ITS BEEN OVER A MONTH AND STILL NOTHING. THEY RESPONDED TO LOOK GOOD, COUNTING ON NO UPDATED REVIEW. THEY STILL HAVE MY MONEY AND WASTED MORE OF MY TIME. CONTACTING BBB.

8 December 2025
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your case in detail and help investigate what happened with your withdrawal issue. Payment errors can sometimes occur due to verification or processing issues, and we want to review your account properly. Please contact us at help@topsurveys.app so our team can assist you further.

Rated 1 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear you feel that way. We’d really like to better understand your concerns and learn more about your experience with survey payouts compared to other platforms.

Please send us an email at help@topsurveys.app so our team can look into this further and gather more details from you directly.

Rated 5 out of 5 stars

These is one of my favorite surveys…

These is one of my favorite surveys they are really good with matching you and alow you to participate in all the surveys the payment is really easy to do . Thank you for let me be part of your team

14 May 2025
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

If I could give less than one star I…

If I could give less than one star I would. They have blocked my account for no reason and are withholding my rightfully earned rewards!!

13 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your situation and review your account in detail so we can clarify what happened with your access and rewards. Please contact us at help@topsurveys.app so our team can investigate this and assist you further.

Rated 1 out of 5 stars

No payout

I downloaded a new game and allowed tracking as required. I played the game for a week but noticed that I was not receiving any payouts. I reached out to customer service repeatedly and was given excuse after excuse. After 8 days and being owed about 15.00 they basically said it wasn't their fault and there was nothing they could do. Don't waste your time

13 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues seriously and would like to better understand your case so we can properly investigate what happened with your missing rewards. Please contact us at help@topsurveys.app so our team can review your account and assist you further.

Rated 4 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Scam

Scam ! Done a lot of goals ,when reaching higher goals and you do ingame purchases, rewards stop. ( Same as earnstar and teststar ) They dont get registered. Sendt 6 + emails to topsurvey last 3 weeks,they never answer or respond. Stay away !

..and if topsurvey want to response to this review, dont waste peoples time by add a standard auto response , answer my emails and fix things !

10 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

Very great app for playing games and…

Very great app for playing games and taking surveys👍🏻

10 May 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Surveys will switch half way through…

Surveys will switch half way through from a good paying survey to a poor one, also if it doesn't switch then they'll time you out at the very end of the survey.

2 November 2025
TopSurveys logo

Reply from TopSurveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@topsurveys.app for further assistance.

Rated 1 out of 5 stars

Don’t check out your money

8 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@topsurveys.app for further assistance.

Rated 5 out of 5 stars

Very good experiences

Very good experiences

8 May 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Don't do this app

I toke my time. did the surveys.when it was time to cash out.i I have wait.now they are telling me I been banned with out payment.dont do this app.they are nothing but a scammer.they take your answers without paying you and ban you for no reason.you just wasting your time on this app

7 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

I made a point to show the book and the…

I made a point to show the book and the site to my boss and she loved it too

7 November 2025
TopSurveys logo

Reply from TopSurveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@topsurveys.app for further assistance.

Rated 1 out of 5 stars

The problem ive had with this survey is…

The problem ive had with this survey is they keep telling me that am doing them to fast? No am not doing them to fast, just the pace that am happy answering the questions. Then you get to the end of the survey and then you cancel you and you earn no money!!!

26 June 2025
TopSurveys logo

Reply from TopSurveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@topsurveys.app for further assistance.

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