The Agent with TopLine Insurance for my home and property here in Florida was polite and efficient. He found me a few top rated underwriters to compare pricing and coverage, with what I had been payi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sam was knowledgeable and delivered a quote which in current times was very good news. His courtesy went beyond good salesmanship. This is our second time with People's Trust since moving to Florida 1... See more
Company replied
We had a very good experience with TopLine Insurance! This was the first time we worked with a broker, but it won't be the last. We had over a 70% savings on our home insurance premium. The process... See more
Company replied
I recently replaced the roof on my house and started looking into new homeowner's insurance. I called many different insurance agency's for a quote. TopLine and Connie had the best rates and even mo... See more
Company replied
Company details
- Insurance Agency
- Auto Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Life Insurance Agency
Written by the company
TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Contact info
162 Roberts Village Court, Suite 1402, 32259, Saint Johns, United States
- 561-599-5800
- customerservice@toplineinsurance.com
- toplineinsurance.com
4.7
Excellent
478 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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TopLine Insurance experience
Had the pleasure of doing business with my agent, Kelly Barber she was very easy to work with. She got the job done fast and I’d work with her again. No problems she’s a very pleasant and knowledgeable person about her job thank you Kelly
30 June 2025
Unprompted review
Reply from TopLine Insurance
Hello Gerri! Thank you very much for such nice words! Kelly is an excellent member of the TopLine Team and we are very happy Kelly was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Kelly is wonderful
Kelly is wonderful. She is always pleasant and gets things done quickly. A consummate, real professional. Thanks for always doing such a great job.
1 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Kate! Thank you very much for such a great feedback! Kelly is an excellent member of the TopLine Team and we are very happy Kelly was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
I had the pleasure of running into one…
I had the pleasure of running into one of the most competent and unique individuals, while researching and comparing property insurance companies and prices. Ms. Kelly Barber, is one on those rare individuals that takes care of line item business while you are on the phone with her; she doesn't set a calendar schedule for two weeks into the future. If she needs to find a code or address, or loan term, she immediately pulls up a tab, and that is refreshing. Also to my surprise, she is very fast, responds instantly, as in one case when I sent her an email; she called me right away after reading it. Ms. Barber is very detailed, covers the list of necessary items giving you the big picture right away instead of piece meal. The entire process of obtaining property insurance, with all of the necessary inspections and document follow up took just one week. It is a pleasure to work with a her. Thank you.
1 July 2025
Unprompted review
Reply from TopLine Insurance
Hello Peter! Thank you very much for the kind words! Kelly is an excellent member of the TopLine Team with a great track record of helping our policyholders. We are very happy Kelly was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving our team a chance,
TopLine Insurance Team
Top-line is the Best!
To-line is there for me. Quotes, reviewing my policy, and filing a claim if I need it. They have always directed me to a positive result.
30 June 2025
Reply from TopLine Insurance
Hello Debra! Thank you very much! We are so happy our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving TopLine a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello Margaret! Thank you so much for the feedback! We are delighted our team was able to help with your insurance needs.
And thanks again for giving us a chance,
TopLine Insurance Team
Reply from TopLine Insurance
Hello, Robert! And, thank you very much for the kind words! Karen is an amazing member of the TopLine Team with an amazing track record of helping our policyholders. We are so happy Karen was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance,
TopLine Insurance Team
So far so good!
26 June 2025
Reply from TopLine Insurance
Hello Brad! Thank you so much! We are very happy our team was able to help with your insurance needs.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Communication with this company is…
Communication with this company is superb ! The rates are great too! So happy we were led to them.
16 June 2025
Reply from TopLine Insurance
Hello Alexander! Thank you very much! We are very happy our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Great service very easy to work with get you the best price.
Willie
Yes no complaints if you need anything done gets on it write away.
10 June 2025
Reply from TopLine Insurance
Hello Willie! Thank you very much for the feedback! We are so happy our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving TopLine a chance to work with you,
TopLine Insurance Team
William was a great agent
William was a great agent. He got me squared away ASAP with a great rate on my insurance.
4 June 2025
Reply from TopLine Insurance
Hello, Victor! Thank you very much for the kind words! William is an amazing member of our sales team with an excellent track record of helping our policyholders.
We are so happy William was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello Robert! Thank you very much for the kind words! We are very happy our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
When I had an issue with my issuance…
When I had an issue with my issuance carrier I went through my brokers at topline.
Everything was handled quickly and results favorable
26 March 2025
Reply from TopLine Insurance
Hello Deborah! Thank you very much for such a lovely feedback! We are so happy our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving our agents a chance to work with you,
TopLine Insurance Team
Very professional and helpful
Very professional and helpful. Very easy to work with. I would highly recommend TopLine Insurance
30 April 2025
Reply from TopLine Insurance
Hello Joyce! Thank you very much for the kind words! We are very happy our team was able to help with your insurance needs.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Mr Winston Jieims it's very…professional.
Mr Winston Jieims it's very professional. Excellent service. I never met perison, like him working very hard. To satisfy customer. I recommended him to all my friends. Thank you Mr Winston.
10 April 2025
Reply from TopLine Insurance
Hello, Andrzej! Thank you very much for the kind words! Winston is an excellent member of our team with a great track record of helping our policyholders.
We are very happy Winston was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Satisfied
The company was great with me.
I was so upset. Miss. Castellano
Was very caring and very professional. She explained exactly what I needed to do in detail. She was just great!
18 April 2025
Reply from TopLine Insurance
Hello Patricia! Thank you very much for the feedback! We are so happy our team was able to help with your insurance needs.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Very happy with the service
Although this is my first year with Topline Insurance, I have been very happy with the service. The staff is very helpful.
24 April 2025
Reply from TopLine Insurance
Hello Pamela! Thank you very much for the nice feedback! We are so happy and excited that our team was able to help with your insurance needs and provide support.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Great service and employees
Recently forgot to pay my car insurance oops. I got linked up with Samuel Clermont who got me a great rate for both my cars. Even went above and beyond to walk me step by step through the process of clearing the pending license suspensions. Even called me day after to make sure I did not forget to enter the information info the dmv website. 10 stars of I could this man deserves a double raise
2 April 2025
Unprompted review
Reply from TopLine Insurance
Hello, David! Thank you very much for the kind words! Sam is an excellent member of the TopLine Team with an amazing track record of helping our policyholders. We are delighted Sam was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving our agency a chance to work with you,
TopLine Insurance Team
Great customer service and savings!
We recently switched our homeowners insurance to Topline after experiencing another premium increase with our previous provider. Working with Sam, our Topline agent, made the transition seamless. He provided excellent customer service and helped us secure a great insurance policy, saving us $600 per year. As an added bonus, our final premium came in even lower than the initial quote.
4 April 2025
Unprompted review
Reply from TopLine Insurance
Hello, Lyndsay! Thank you very much for the kind words! Sam is a great member of the TopLine Team with an amazing track record of helping our policyholders. We are so happy Sam was able to help with your insurance needs.
And thank you for giving us a chance,
TopLine Insurance Team
Honest, fair and excellent customer service
Winston James is one of the best Insurance Agents I have ever worked with. He is very knowledgeable, straight forward and will go the extra mile for the client to find the best quality coverage available to fit anyone's budget. He can explain every single detail in an insurance quote and he makes you feel comfortable that you are getting the best price and service available. Winston always gets back to you within a matter of minutes if you have a question or concern. I have recommended him to several neighbors and they are also very impressed with the service provided by Topline Insurance Co.
21 March 2025
Reply from TopLine Insurance
Hello, Richard! Thank you very much for the kind words! Winston is an excellent member of the TopLine Team with an amazing track record of helping our policyholders.
We are very happy Winston was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello Joyce! Thank you very much for the feedback! We are so delighted our team was able to help with your insurance needs.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
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