Tooxt Reviews 445

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its fun, interesting, and unique qualities, often highlighting the professional layout, entertaining storylines, and realistic personalization. Many people found the books to be excellent and memorable gifts, with recipients loving the creative concept and high quality. The user experience is frequently described as wonderful, with customers appreciating the ease of creating the books and the impressive final results. However, some customers experienced issues with their orders and delivery, particularly during busy periods like Christmas, with some books arriving late or not as expected. A few other people also felt that the quality of their book was not up to par, mentioning spelling mistakes or dissatisfaction with the generated content.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers praise the books as fun, interesting, and a great... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Quality

People report positive experiences with quality. Customers consistently praise the superb quality of the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report fast and easy delivery,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the engaging process of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

While I had a few issues with the website, customer service was wonderful and worked with me to get everything resolved. I can't say enough great things about them. The books are fun and interesting.... See more

Rated 5 out of 5 stars

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpecte... See more

Rated 5 out of 5 stars

My book did not come out like I expected. Frankly it was boring. There was no humor, which I expected due to the advertisements. However, two different customer support representatives contacted me an... See more

Rated 5 out of 5 stars

The book looked terrific. The cover was professionally laid out and the storyline was funny and entertaining, it even had "reviews" from other "authors" on the back cover. I ordered at a very busy tim... See more


Company details

Written by the company

We create personalized AI-generated books that make unforgettable gifts. Each book is custom-made to order, which means production takes 10-14 business days. Have a question about your order? Please email us at hello@tooxt.com before leaving a review - we're here to help and want to make things right if there's any issue with your order.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

445 reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It was easy to navigate the website

It was easy to navigate the website. Ai doesn’t always get the facial features right but all in all it was a good likeness. I’m happy to gift these books to my grandsons for years of enjoyment through the years.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

An Odyssey to remember

The book is turning out to be more heartwarming than humorous but that is okay!
My daughter, for whom the book was for, is an awesome teacher. She has helped so many high schoolers with emotional difficulties turn their lives around in 4 short years. I am so proud of all she has accomplished in her field.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

It was fun putting it together

It was fun putting it together. I made a few different books with each being a delightfully unique story. It was alot of fun crafting for the ai and to read. I plan on buying more in the future for sure

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Needed an extra copy of the book I gave to my wife, wasn't sure how to get the exact copy, Jane was very helpful. Will certainly be back.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Best Customer Service I Ever Had!

Due to my own fault in not providing enough information to create my story, I was a little disappointed with how the book turned out, again my fault. But I talked to customer service and they were so gracious and resolved my issue right away. I could not have been happier with their team, and would definitely recommend this service. They make it right!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

seabrook to charleston tour tales

It seem like all you people work to create a great product.I like that also the text is a great size.The one thing I would love to be able to do is name the author and also just name the title.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

The service is fantastic

The service is fantastic! The first book I got wasn't that great. The story generated was very questionable. I got with the folks from Tooxt and they were very good about replacing the book with a new one. I am stoked to report that the new one was fantastic. Highly recommend this company.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Time to prank and play !

What a piece! I am gonna have so much fun with this book . I got it for my brother's birthday , but first I am gonna have a lot of fun with it . Gonna go to Barnes and Nobles to pretend i bought it there . I will type up an imaginary New York Times best seller list and have my bro's book in the #1 spot . I can go in so many directions with this prop . I do facebook pranks and this is gonna help me to live , love and laugh !!! Been looking for a prop like this for a looooooong time . Thank you Tooxt !

14 January 2026
Unprompted review
Rated 5 out of 5 stars

There's a family waitlist to read this book

This is the second book I have created and I'm even happier with this one. Every detail answered in the questions is beautifully incorporated into the chosen storyline. This book was a Christmas gift for my mother and she describes it as a beautiful and whimsical glimpse into her daily life. I highly recommend creating at least one for yourself before tailored others as unique in conversational gifts for others. Answering each question with as much detail as possible and carefully selecting the cover pitcher are worth it. .Highly recommend!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

The case of the missing text.

When we discovered there was some missing text from the chapter we had been reading from, the customer service rep ( Jane) was quick to respond with multiple options offered that were unexpected and very fair.
Most companies wouldn't care to go above and beyond once the sale was finalized.

I'm looking forward to re-ordering , without reservation after experiencing the level of great customer service from TOOXT.

Thanks again,

Tanya Thorpe.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

They kept in communication

They kept in communication. And I’ve received my book/books in time for the occasion I purchased them for. They are such a great gift, I want to order them for everyone I know!!
Connie Klein

10 January 2026
Unprompted review
Rated 1 out of 5 stars

I never received the book.

26 December 2025
Unprompted review
Tooxt logo

Reply from Tooxt

Hi Steven,

Thank you for bringing this to our attention. We’re very sorry to hear that you believe your book was not received — that’s certainly not the experience we want for any of our customers.

We’ve already reached out to you directly to confirm a few details so we can investigate this further and resolve it as quickly as possible, whether through delivery confirmation, a replacement, or another suitable solution.

If you could please reply to our email or contact us at support@tooxt.com with your order details, we’d be more than happy to assist.

We truly want to help and make this right.

— The Tooxt Team

Rated 5 out of 5 stars

The book is spontaneously hilarious!

The book is amazing! I used the websites prompts for information rather than entering my own, which created an awesome story with goofy twists and details.
The only thing I'm not 100% happy with is the "bro-dance" instead of "bro-mance" between the main character and a supporting character. It's still funny and conveys the same sort of idea, but the dance part is odd since one of them is supposed to be a dog. Haha
Overall, I am very pleased with it and hope the recipient, my fiancé, will find it humorous also.

12 January 2026
Unprompted review

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