Loan application process was easy but on the other hand the online account isn't great as you can't manage your loan online. Emails aren't replied. Only the staff on the phone are great. Overall l'd s... See more
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See what reviewers are saying
Constant error message. Pointless. Tried a few times went through the whole application over and over to be hit with error every time
From start of application and 2 calls it was approved so easy and Kate the advisor needs a promotion , the way she handles customers her etiquette is just A1 .. and explaining the process, all other... See more
Alex was fab, he went through everything with me, explained things in a clear way, asked me if I had any questions The turn around from application to payout was really quick too, I would highly re... See more
Company details
Written by the company
We offer affordable, unsecured personal loans to those who are unable to get accepted with the more mainstream lenders such as high street banks and building societies.
Contact info
The Tempest, 12 Tithebarn Street, L2 2DT, Liverpool, United Kingdom
- 0151 452 0079
- customerservices@tootloans.co.uk
- tootloans.co.uk
3.5
Average
206 reviews
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Hasn’t replied to negative reviews
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Great service
Good service nice and fast application customer service helped alot explaining my loan terms to me.would definitely recommend
18 April 2024
Very happy with
The customer service is great the help I got from ur employees was fantastic and I am very happy with the help and result I got
27 March 2024
It was a great experience and fast…
It was a great experience and fast processing altogether, everything was very clear and understandable, excellent customer service
18 March 2024
Kate from toot was exceptional in…
Kate from toot was exceptional in providing customer service towards myself. Five stars
15 March 2024
Really helpful and informative
Really helpful and informative, made the process really simple, didn't feel rushed off the phone, if anything left with zero questions about the service at all!
5 March 2024
Fast service
23 February 2024
Straight forward website very helpful…
Straight forward website very helpful staff on the phones talk you through the whole process & fast pay outs
21 February 2024
Friendly and efficient
21 February 2024
Really helpful
Really helpful Alex was amazing as I had lots of questions. Thanks so much for your patience
19 February 2024
Excellent and friendly service
9 February 2024
Process was smooth and without stress
Process was smooth, without stress and customer service was excellent with all paperwork carefully explained.
Thank you.
7 February 2024
Wasting my time
21 January 2024
Unprompted review
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