Tooniebet Reviews 

221
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Should I post how many times u have threatened me u scam pathetic company u have stolen thousands from me lawsuit very soon 🔜 against ur scam company. It's all over on line they got shut down for und... See more

Rated 1 out of 5 stars

This casino takes way to long to pay withdrawals. Then they want documentation about your income. Thats fine bank statements or proof if credit card but they have no right to ask for documents requiri... See more

Rated 1 out of 5 stars

Horrible... They take ages to allow to pay even interact? Come on. Totally unsatisfied I am. I requested withdrawal of my own winning and it has not been done. I recommend to play on MGM they are much... See more

Rated 5 out of 5 stars

First online casino I've seen that's extremely transparent about their slot's RTP and it reflects in game-play (unlike some other shady casinos). Their loyalty program is also great. Unlike other casi... See more

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2.0

Poor

TrustScore 2 out of 5

221 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

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2.0

All reviews

(221)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I find this website very good and I…

I find this website very good and I like it very much

27 June 2026
Unprompted review
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Reply from Tooniebet

Thank you for your stars! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, Tooniebet Team

Rated 5 out of 5 stars

This is a great casino

This is a great casino. Fast payouts good service.

27 June 2026
Unprompted review
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Reply from Tooniebet

Thank you for your kind words! We're thrilled to hear you're enjoying. Your satisfaction means the world to us!
Happy gaming!
Best regards,
Tooniebet Team

Rated 5 out of 5 stars

Really liked this casino!

Really liked this casino!. Lots of of game provider.. plus the method of payments are all there.. thats why i recommend this casino to envery one!

27 June 2026
Unprompted review
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Reply from Tooniebet

Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! Tooniebet Team

Rated 4 out of 5 stars

Easy to use and understand

Easy to use and understand
Good games
Fun to play

27 June 2026
Unprompted review
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Reply from Tooniebet

Thank you for your stars! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, Tooniebet Team

Rated 2 out of 5 stars

website can use some fine tuning but…

website can use some fine tuning but overall not bad

26 June 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We appreciate your feedback and understand your frustration. Our team is actively working on improvements, and we’ll take your concerns into account. Please reach out to our support team through live-chat on the website. We’d love to assist you.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

Do not sign up.

First off, the casino slots are horrible, choppy, visuals are terrible. Games I've never seen. Not the usual.
With $100 of mine, $100 of their's, 80 free 10c spins. Blink and it's over. With nothing.
I've played many platforms, there are some doosies out there, but I believe this is the worst so far. You wont win a dime. Do yourself a favor. Throw your money somewhere else, a better platform. Where at the very least the playing experience will be much better.

23 June 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is valuable, and we’re committed to improving our services. If you have specific concerns, please feel free to contact our support team through live-chat on the website.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

Garbage Customer service

Trying to get some very basic information about which site of theirs to use in canada & they're unable to answer, not giving me helpful answers. Absolutely garbage Customer service. I can only imagine how crap they'll be for anything more complicated (which should literally be everything)

10 June 2026
Unprompted review
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Reply from Tooniebet

Dear James,

We apologize for the frustration you are experiencing. We would like to look into this matter for you immediately to provide further clarity.

Please connect with our support team through the live chat feature on our website, where we can discuss your account details privately and assist you.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

Huge problems with withdrawls…

Huge problems with withdrawls .....asking for verification things that aren't even possible..doing anything they can to not cash people out .. do not deposit on here..also find their site slow and lagging as well.

2 June 2026
Unprompted review
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Reply from Tooniebet

Dear Ryan,

We're sorry for the trouble you're experiencing. Please reach out to our support team through live-chat on the website so we can assist you in resolving this issue as soon as possible.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

By far the worth site I've ever played…

By far the worth site I've ever played bonus never goes off this time I spun 90 dollers on 40 cent spins to put that in a different perspective that 240 spins with not bonus clearly a scam I've asked for the account to be deleted.

29 May 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We’re sorry to hear about your experience. Please contact our support team through live-chat on the website, so we can assist you further.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

The biggest disgrace of canadas toonie

If I could only leave no stars. This casino is the biggest joke of them all. Never have I ever had a casino close my account for no reason and then state that it was because I requested it. Before this happened they also stopped me from accessing bonus wins by taking them away claiming suspicious activity which is totally bonkers since I did nothing wrong. They take the customers power from them and then wonder why they have bad reviews. This is a toxic gaslighting casino, DONT WASTE YOUR MONEY.

28 May 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is valuable, and we’re committed to improving our services. If you have specific concerns, please feel free to contact our support team through live-chat on the website.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

Worst around..

Worst around... terrible verifaction process, terrible vip hosts, terrible customer service, terrible returns, scam site run by a scam company. Nothing but problems since day 1, stay clear, stick to the reliable ones like betmgm. Ontario gambling does zero oversight, should be removed from the province.

28 May 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We are sorry for the frustration you’ve experienced with your account registration and verification. We would like to look into this for you immediately.

Please visit our website and connect with our live chat support team so we can review your account details and assist you further.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

Please avoid using this platform/site

Please avoid using this platform/site. Customer service is terrible. I deposited my own funds and placed a bet that won and received a quarter of the payout because they combined my wager with “bonus money” from the deposit. When asking them and requesting the full payout as to why this happened and that did not select bonus funds, they slap you with the “terms and conditions” phrase and don’t answer any of my valid questions as to how?! Avoid them at all costs, bonus wagering is garbage and almost impossible and customer service is non existent, at least not with the customer in mind!

16 May 2026
Unprompted review
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Reply from Tooniebet

Dear Mike,

We are sorry to hear that you feel this way. We strive to provide a fair environment by ensuring all our site features are clearly outlined in our standard terms.

Please reach out to our support team through the live chat feature on our website so we can discuss your concerns and provide the necessary guidance.

Best regards, Tooniebet Team

Rated 1 out of 5 stars

Oh my god: AWFUL

Oh my god. Had to make an account just for this review. I won a claw machine and got a $45 bonus. After wagering 30x I had over 1000 profit. Guess what? They took it all and left me with $150 cause that's the cap. Not advertised at all. Just told me to wager 30x but if you scroll all the way down in tiny fine print you see it. Support doesn't help. They literally stole $1000 for themselves. That money didn't just disappear. I want it back. I worked for it. Ridiculous. Awful in every way!! Enjoy my money you scammers.

And don't tell me to reach out to customer support. I did. If you want to give me my money back you have my email associated with my account. You won't though.

5 May 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

Thank you for sharing your experience. We understand your frustration and want to assure you that our games meet regulatory standards for fairness. For any questions or concerns, please contact our support team through live-chat on the website - we’re here to help.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

My winnings were not added to my…

My winnings were not added to my balance, it stated i won and I did a screenshot immediately when my balance never changed.

I reached out to support right away and they has to escalate it to the proper department. Even though I submitted the proof, 5 days later they claimed " I was paid accordingly ". My balance was $3.29 and never changed.

My balance was low and was able to notice funds not added. Imagine what they do when you have higher balance and it's much easier to not notice the discrepancies.

I absolutely do not trust or recommend this casino.

4 May 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We are sorry to hear that you feel this way. We strive to provide a fair environment by ensuring all our site features are clearly outlined in our standard terms.

Please reach out to our support team through the live chat feature on our website so we can discuss your concerns and provide the necessary guidance.

Best regards, Tooniebet Team

Rated 1 out of 5 stars

DO NOT USE THIS APP it is a SCAM

7 May 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We are sorry to hear that you feel this way. We strive to provide a fair environment by ensuring all our site features are clearly outlined in our standard terms.

Please reach out to our support team through the live chat feature on our website so we can discuss your concerns and provide the necessary guidance.

Best regards, Tooniebet Team

Rated 1 out of 5 stars

Tooniebet asked me to reply to my…

Tooniebet asked me to reply to my review this morning. I will oblige. The sight looks great and works perfect. The only problem is wanting to withdraw any winnings. The information you request is standard for the most part, which most online casinos request. You were given that information twice, yet your support team kept asking for more information, some extremely personal, and denied any withdrawel. When I was told passport is not a recognized valid for of ID, as well as being asked for 3 months of bank statements, then the flags went up. A casino does not need to know my personal income, who I invest with and amounts, bill payments, land tax payments, heating and hydro payments. This almost sounds fraudulent. Yet, when I explained this and still provided additional information, your casino refused to pay me. Therefore I spent all $7000.00 tastefully on stupid bets just trying to clear the account clean. I will never use this sight again, nor should anyone else. I am going to provide the Alcohol and Gaming Commission full transcripts between us, and ask them what guidelines do they set forth to give Casinos the rights to exist. Personally, I believe they failed me and should be held accountable.

5 May 2026
Unprompted review
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Reply from Tooniebet

Dear Philip,

We are sorry for the frustration you’ve experienced with your account registration and verification. We would like to look into this for you immediately.

Please visit our website and connect with our live chat support team so we can review your account details and assist you further.

Best regards, Tooniebet Team

Rated 1 out of 5 stars

This app is the absolute worst online…

This app is the absolute worst online casino app , I had malfunctioning and glitching when I contacted there support email they sent me logs that yes shows deposits but basically said there was no glitching wasn’t showing balance and sent e-mail that my deposit was still pending so I deposited again. They are so I’m sorry you are experiencing problems but willing to do nothing about it, I have an appointment with the bank tomorrow and I’m going to contact igaming absolutely do nit put your money not even a dollar.

29 April 2026
Unprompted review
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Reply from Tooniebet

Dear Stephanie,

We're sorry for the trouble you're experiencing. Please reach out to our support team through live-chat on the website so we can assist you in resolving this issue as soon as possible.

Best regards,
Tooniebet Team

Rated 1 out of 5 stars

When they don't want to pay you right…

When they don't want to pay you right away they kind excuses. So they can delay for you to lose your money back..

30 April 2026
Unprompted review
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Reply from Tooniebet

Dear Customer,

We're sorry for the delay. Withdrawal times can vary due to security checks, but our team is working to process it as soon as possible. Please reach out to support through live-chat on the website, for further updates.

Tooniebet Team

Rated 1 out of 5 stars

Withdrawal times are brutal

Withdrawal times are brutal, waiting 17+ hours for a 100$ withdrawal yet they take your money instantly.. other Ontario websites are instant withdrawals so why waste your time here, I’d get the wait time for withdrawals over like 500$ but for a few dollars it’s insane

3 May 2026
Unprompted review
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Reply from Tooniebet

Dear Client,

We're sorry for the delay. Withdrawal times can vary due to security checks, but our team is working to process it as soon as possible. Please reach out to support through live-chat on the website, for further updates.

Best Regards,

Tooniebet Team

Rated 1 out of 5 stars

Terrible

Terrible! I am trying to withdraw $600 fromAug29 winnings, and they are making me jump thru hoops. Completed their initial verification but rules keep changing.
The Ontario gaming Association should investigate and monitor more deliigently this site and their process.

1 May 2026
Unprompted review
Tooniebet logo

Reply from Tooniebet

Dear Customer,

We understand your concerns regarding verification. These steps are necessary for security, but if you're facing issues, please contact our support team through live-chat on the website, and we'll assist you.

Best regards,
Tooniebet Team

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