Toolmart Australia Reviews 1,979

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting the speed and efficiency with which their orders arrive, often with free shipping. People are also very satisfied with the products, highlighting their quality and the competitive pricing. The overall service is frequently described as exceptional, with many consumers appreciating the smooth ordering process and good communication. However, some customers also noted issues with delivery times, mentioning delays or extended waiting periods for their items. A few other people also felt that communication regarding order status and delivery updates could be improved, especially when there were unforeseen hold-ups.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery... See more

Product

Reviewers mention positive feedback about product. Customers are very happy with their purchases, finding... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Customers had positive experiences with service. Many reviewers praise the quick, efficient, and friendly... See more

Price

Customers consistently note positive experiences with price, often finding products at good or affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly I am rather impressed. Got metabo kit for way cheaper than almost places, was sent within two business days and arrived within five. For free standard shipping from WA that’s bloo... See more

Rated 5 out of 5 stars

I purchased online a Heavy Duty 5 metre Extension Lead 15AMP Lead 10AMP Pin Plug...It was for my vacuum cleaner at home...This is so I did not have to unplug and plug the vacuum cleaner at the wall... See more

Rated 5 out of 5 stars

Just the speed at which my product was ready,not necessarily anything else.at the end of the day they are onsellers making a profit off the ever suffering public who are getting rorted at every turn b... See more

Rated 5 out of 5 stars

Amazing service from the WA online team!! I called to confirm that all items were in stock prior to ordering, due to it being a present. The guy was awesome, let me know what courier would be used an... See more


Company details

  1. Tool Store
  2. Hardware Store

About Toolmart Australia

Written by the company

Toolmart Australia

Quality tools, service and parts for over 45 years

Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I bought the sptools 3000amp jump pack…

I bought the sptools 3000amp jump pack it was delivered within a few days of purchase unfortunately it was handled disrespectful by Australia post the device was badly damaged I contacted toolmart and they sorted the issue within days very respectful and very helpful the price was the best online I would highly recommend this seller and all sptools

14 November 2025
Rated 5 out of 5 stars

Honestly I am rather impressed

Honestly I am rather impressed.

Got metabo kit for way cheaper than almost places, was sent within two business days and arrived within five.

For free standard shipping from WA that’s bloody impressive.

They also included some Kinchrome and other mags….. they know how to sucker me in.

Cheers lads, will definitely buy again

17 November 2025
Rated 5 out of 5 stars

This store offers a well-curated…

This store offers a well-curated selection of products at very competitive prices. The delivery was also prompt, which I greatly appreciated. To further enhance the customer experience, I believe offering more complete tool kits would attract even more buyers. Overall, a great shopping experience!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, very reasonable shipping charges and fast delivery. Went the extra mile to sort out an ordering issue on their website and rang back to let me know when sorted. Highly recommend

24 October 2025

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