Tomm Jewellery Reviews 

651
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and appearance of the jewelry, noting that pieces are well-made and suitable for everyday wear while remaining beautiful. Many appreciate the beautiful packaging and the prompt delivery service, with updates provided throughout the ordering process. Reviewers find the ordering process easy and efficient, often expressing their intention to purchase again. However, some people were dissatisfied with specific product functionality, mentioning earrings that did not stay in place or lie flat against the ear. One reviewer also reported an issue with a refund after discovering the jewelry changed color, suggesting the material was not as expected.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and high-quality... See more

Quality

Reviewers consistently express satisfaction with the quality of the jewelry, describing it as beautiful,... See more

Delivery service

Customers had positive experiences with delivery service, noting that ordering was easy and delivery was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recieved my first piece of jewellery from Tomm as a gift from friends and absolutely loved it. I have since brought several pieces for myself and as gifts for others. I love the quality and look o... See more

Rated 5 out of 5 stars

From seeing their advertisement /Stacey Solomon’s wedding.. to visiting their website right through to placing my 1st order and receiving..TOMM JEWELLERY has been nothing but amazing. The packaging is... See more

Rated 5 out of 5 stars

I have ordered a number of different items from Tomm and the jewellery is always incredible quality for reasonable prices. I have also told my friends and family about them too. A great brand with gre... See more

Rated 5 out of 5 stars

Beautiful pieces and so easy to order and customise! Been wearing TOMM jewellery for years and love it. Nothing is ever too much and customer service is incredible!


Company details

  1. Jewelry Designer

Written by the company

Embrace your true identity whilst wearing Tomm Jewellery. Affordable sterling silver jewellery handmade by us in West Sussex, UK. As a brand we strive to create a community of women who love themselves for who they are. When wearing our jewellery feel brave and beautiful. Highlight your Individuality with Tomm Jewellery ✨


Contact info

4.8

Excellent

TrustScore 5 out of 5

651 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(651)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New customer

Love my two pieces I bought as a treat for myself.
I've wanted the Star Huggy earrings for a while and they do not disappoint. I also bought the Multi Star Charm Necklace which is beautiful.
I will definitely be buying again from TOMM.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I ordered a ring. I love their jewellery. Delivery was quick and my ring came packaged in a beautiful box. I would highly recommend Tomm Jewellery.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

NEW CUSTOMER

I am a new customer to Tomms and cant praise them enough. Fantastic products excellent customer service with nothing being too much trouble. I can be fussy with my jewellery so just wanted to let everyone know you won't be disappointed ☺️☺️☺️☺️👍👍👍

11 April 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend

I have a few bracelets from Tomm. I love them so much. I really wanted a new one for my wedding day but I wanted something different. Katie has been amazing. I couldn’t ask for better communication and help. My bracelet has arrived and it’s perfect I can’t wait to wear it. 100% recommend anyone who is thinking of purchasing. Do it!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

I have been following TOMM for a while…

I have been following TOMM for a while on instagram, I have received my first order today , a beautiful necklace for my sisters birthday and a free pair of earrings for me ! Absolutely stunning and the most gorgeous packaging with a handwritten note . It won’t be my last order , so lovely to support a local company !

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Lovely earrings

Lovely earrings, beautifully packaged with cute handwritten cards. Great customer service!
I will definitely recommend Tomm Jewellery and will be ordering some other items.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

I decided to treat myself as it was my…

I decided to treat myself as it was my birthday
I was not disappointed 2 rings fitted perfectly necklace and pair of earrings
I love them all first time buyer defo won’t be the last and the next time I’m asked what do u want for …… il know

17 March 2024
Unprompted review
Rated 5 out of 5 stars

I was extremely happy with my recent…

I was extremely happy with my recent purchases, my daughter has so many pieces and they all look beautiful so I thought I'd order something, well I love the bracelets so much I haven't taken them off since they arrived, and I've had people ask where I bought them. Delivery so super quick as well. Keep doing what you're doing, you're amazing

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Lovely piece of jewellery

Lovely piece of jewellery and to be able to add my daughter's handwriting to the pendant for her mum is an awesome personal touch, my wife loved it

11 March 2024
Unprompted review

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