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TMC Fine Jewellers  Reviews 

280
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for being exceptionally helpful, patient, and deeply knowledgeable during their in-person showroom consultations. Many visitors note that the stunning custom jewelry pieces and the thoughtful, regular updates provided throughout the manufacturing journey make the entire process truly wonderful and memorable. However, some customers also noted occasional issues with staff rushing appointments or using disappointing communication methods. A small group of people felt that certain interactions lacked a warm, personal touch, while others experienced unnecessary frustration regarding delivery arrangements for special surprise moments.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being exceptionally helpful,... See more

Product

Customers report extremely positive experiences with the product, expressing deep satisfaction with their... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a relaxed, luxurious, and stress-free... See more

Service

People report overwhelmingly positive experiences with the luxury service provided during consultations.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jasmin was so lovely and accomodating. She patiently took us through all of the options that would match my engagement ring, and helped me visualise a bespoke design. Her service was fantastic -... See more

Rated 5 out of 5 stars

We attended the TMC pop up in Adelaide and fell in love with the range and the customer service was amazing! We finally decided to lock in my new engagement ring and the whole experience was wonderful... See more

Company replied

Rated 5 out of 5 stars

Can’t thank TMC enough. We got our wedding rings made & the team there were patient talking through every little details and showing us different examples to ensure we got the perfect ring. Can’t reco... See more

Rated 5 out of 5 stars

Rachelle was absolutely wonderful! She made me feel so comfortable and was just as excited as I was throughout the whole process. She really made such a difference and I would recommend her and TMC to... See more

Company replied


Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Store

About TMC Fine Jewellers

Written by the company

At TMC Fine Jewellers®, we specialise in lab-grown diamond and moissanite engagement rings, fine jewellery and ceremonial rings. Founded in 2020 by husband and wife, Tom and Makayla, TMC Fine Jewellers® (formerly The Moissanite Company) is rooted in bespoke craftsmanship, ethical innovation, and attainable luxury. Every piece is meticulously crafted in Australia, for your forever.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

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4.9

All reviews

(280)

278 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful fine jewellery consultation

Jasmin and all the girls at the Armadale store were so lovely at my fine jewellery consultation. Jasmin was so patient and helpful with all of my questions. The store was beautiful and there was never any pressure to make a purchase. At the start it was noted that I would get a quote at the end of the consultation which was so nice to not feel pressure to make a decision on the spot. They were also so happy to customise any piece to achieve the look I wanted. Now I just need to decide which beautiful piece to buy!

30 May 2026
Unprompted review
TMC Fine Jewellers  logo

Reply from TMC Fine Jewellers

Hi Chelsea,

Thank you so much for taking the time to leave a lovely review. We're pleased to hear that you enjoyed your fine jewellery consultation with Jasmin and the Melbourne team. It's so lovely to hear that you felt comfortable and supported, and able to explore options without any pressure - that's the exact experience we hope to create. We'll be sure to share your kind words with the girls and we hope you find the perfect piece when the time feels right.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Engagement Ring Consultaton

I had a great experience with Kira for my engagement ring consultation. She was informative and answered all of my questions regarding different ring styles. She was very helpful and as a result I was able to find a style that I love.

I love the overall atmosphere of TMC. I appreciate how private the consultation was. I felt comfortable asking multiple questions and was happy to be able to try on multiple styles. I didn't feel pressured at all and left feeling more confident in my final decision.

4 June 2026
Unprompted review
TMC Fine Jewellers  logo

Reply from TMC Fine Jewellers

Hi Sheree,

Thank you so much for taking the time to leave us a review and share your lovely feedback. We're so happy to hear that you had such a positive experience with Kira during your consultation. Choosing a ring is such a deeply personal and sentimental decision, so it’s lovely to hear that you felt comfortable, supported and able to explore different styles without any pressure.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Great experience in store

Great experience in store. The sales assistant made us feel welcomed and comfortable right away. This was our first stop (and last!), and we had the time to explore options and talk through what we were looking for. We both picked our wedding bands and couldn’t be happier.

22 May 2026
Unprompted review
TMC Fine Jewellers  logo

Reply from TMC Fine Jewellers

Hi Anna,

Thank you so much for taking the time to leave us a lovely review. We’re so pleased to hear you felt welcomed and comfortable from the moment you visited us. It’s wonderful to know our team could help you both explore your options and find your perfect wedding bands. Thank you again for choosing TMC for such special pieces, we are honoured to play a small part in your journey.

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Great customer service and small touches

The customer service was great and I liked the small touch of receiving a photo and video of my ring once it was made prior to being sent to me. The little details of the packaging made it feel like a special moment when opening the box.

21 May 2026
Rated 5 out of 5 stars

Amazing Rings

I got my engagement ring and my Husband and I both got our wedding bands from TMC Fine Jewllers and we could not be more happy with them and the experience we had! I had two appointments in Paddington and we had great experiences both times. We ended up custom making my ring inspired by the Saphira which I’m obsessed with! They were also very accommodating and helpful in getting our rings to us with a quick turn around in time for our special day.

20 May 2026
Rated 5 out of 5 stars

Highly Recomended

Welcomed us warmly, and looked after us very well. Very friendly staff who wanted to see me happy with the finished ring. Special thanks to Emili for all her help!
Great Aussie company, highly recommend!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and Well Organised Ring Appointment

We had a really positive experience during our ceremonial wedding ring try on appointment. The process was smooth, well organised, and gave us the opportunity to properly explore different styles and options without feeling rushed. Our consultant was polite and professional throughout the appointment, and we really appreciated being able to get quotes for our favourite rings on the day, as well as having the opportunity to take photos to look back on while making our decision.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible experience with Alexis

Absolutely incredible experience with TMC Jewellers thanks to Alexis! From the moment we walked in, Alexis went above and beyond to help us. Her knowledge, patience, and genuine care made the whole process so easy and enjoyable. Nothing was too much trouble, and she made us feel so comfortable and confident with our decisions. The customer service was outstanding and the attention to detail was second to none. We are beyond happy with everything and can’t recommend Alexis and TMC Jewellers highly enough. Thank you for making such a special experience even more memorable!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience at TMC Fine Jewellers in Armadale was the best experience ever!

My experience at TMC Fine Jewellers in Armadale is more than I could have ever wanted. It was so nice and intimate. All answers were questioned and staff listened so well to what I like and got to try as many styles as I like. Never felt rushed and had the most incredible time and leaving with my dream design. Service was incredible!! Had the most beautiful morning.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10

the in person consultation was incredible in the show room, we were able to chat and try on anything! the team are super friendly, knowledgeable and we felt no pressure at all. would highly recommend!

14 February 2026
Unprompted review

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