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TMC Fine Jewellers  Reviews 

285
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, welcoming, and knowledgeable during tailored consultations. People also love the custom ring design process, noting how wonderful the finished products turn out and appreciating regular updates provided throughout manufacturing. Consumers consistently describe the showroom atmosphere as luxurious and comfortable, making the entire purchasing journey smooth and enjoyable. However, some reviewers were not happy with certain aspects, mentioning instances of feeling rushed during appointments, encountering cold staff interactions, or dealing with frustrating shipping methods that risked spoiling a surprise. Despite these occasional drawbacks, buyers remain thoroughly impressed by the incredible overall quality.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that consultants are extremely knowledgeable,... See more

Product

Customers had positive experiences with product, noting that the jewellery is of incredible quality and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and... See more

Service

Users describe positive interactions with service, highlighting a seamless, welcoming, and luxury experience... See more

Customer service

People report positive experiences with customer service, highlighting helpful and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TMC Fine Jewellers are very easy to communicate and organise with. My fiancé got my engagement ring through the Brisbane branch, and they did an impeccable job. I have just designed my wedding band... See more

Rated 5 out of 5 stars

Can’t thank TMC enough. We got our wedding rings made & the team there were patient talking through every little details and showing us different examples to ensure we got the perfect ring. Can’t reco... See more

Rated 5 out of 5 stars

We attended the TMC pop up in Adelaide and fell in love with the range and the customer service was amazing! We finally decided to lock in my new engagement ring and the whole experience was wonderful... See more

Company replied

Rated 5 out of 5 stars

Jasmin was so lovely and accomodating. She patiently took us through all of the options that would match my engagement ring, and helped me visualise a bespoke design. Her service was fantastic -... See more


Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Store

About TMC Fine Jewellers

Written by the company

At TMC Fine Jewellers®, we specialise in lab-grown diamond and moissanite engagement rings, fine jewellery and ceremonial rings. Founded in 2020 by husband and wife, Tom and Makayla, TMC Fine Jewellers® (formerly The Moissanite Company) is rooted in bespoke craftsmanship, ethical innovation, and attainable luxury. Every piece is meticulously crafted in Australia, for your forever.


Contact info

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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4.9

All reviews

(285)

285 reviews in the last 12 months

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Rated 4 out of 5 stars

The people here are lovely and super…

The people here are lovely and super welcoming. All the jewellery is absolutely stunning so making choices is very hard. There was also no pressure to buy something there and as they gave you time to go away and think about things first. It was great!

14 March 2026
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Reply from TMC Fine Jewellers

Hi Kaitlin,
Thank you for sharing your positive experience with us. It's wonderful to hear that our team made you feel so supported. We hope to see you again soon.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Lovely experience with the staff at…

Lovely experience with the staff at TMC, trying on some bracelets for a 30th birthday present and future wedding rings. Stunning collection and very friendly and accommodating staff.

20 March 2026
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Reply from TMC Fine Jewellers

Hi Tylah,
Thank you for your kind words about our space and our team. We hope to welcome you back into the Showroom again soon.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Gorgeous!

I had my wedding band made by TMC Fine Jewellers and I couldn’t be happier with the result. The quality is truly exceptional and the ring is absolutely amazing and so gorgeous! They kept me updated throughout the whole process with lots of email progress updates

24 February 2026
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Reply from TMC Fine Jewellers

Hi Samantha,
Thank you for sharing your thoughts with us. It was our honour to craft your beautiful Eve Ring. Thank you for trusting us with such a special piece.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Highly recommend

Alexis at the Melbourne store was absolutely incredible. So knowledgeable and make us feel so welcome and comfortable. Can’t fault our experience at all. Thank you so much.

21 March 2026
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Reply from TMC Fine Jewellers

Hi Megan,
We are so glad to hear you had such a wonderful experience with Alexis in our Melbourne showroom. Thank you for spending your time with us.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Amazing experience!!

Emili made us feel so welcome and comfortable during the consultation. She listened so intently to what we wanted throughout the whole process and was so patient with us. Thank you TMC and Emili for being so great throughout all stages of the ring-making process! We couldn’t recommend TMC more to everyone 🥰

21 March 2026
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Reply from TMC Fine Jewellers

Hi Alex,
Thank you for sharing your positive experience, and for your kind words about Emili and the team. It has been our pleasure crafting your wedding bands.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Engagement ring consultation

The manager was amazing ! She help us with our consult. The service was 10/10. Definitely recommended

21 March 2026
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Reply from TMC Fine Jewellers

Hi Vanessa,
Thank you for sharing your review with us. We are so glad that our team have left a lasting impression, we hope to chat with you again soon.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

great service :)

the lady who helped me through my consultation was fantastic!

18 March 2026
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Reply from TMC Fine Jewellers

Hi Holly,
We're so glad to hear that your Consultant was able to help you throughout your appointment. Thank you for sharing your thoughts.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Highly recommend

Thank you Kira!!

We had such a wonderful experience working with the engagement consultant. From the moment we walked in, Kira was incredibly welcoming, knowledgeable, and genuinely invested in helping us find the perfect ring.

She took her time to walk us through all the different options, explaining the details in a way that was easy to understand without ever feeling overwhelming. What really stood out was her honest advice on durability and everyday wear, which gave us so much confidence in our decision.

17 March 2026
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Reply from TMC Fine Jewellers

Hi Ruben,
Thank you kindly for writing such a detailed review. We're so glad your experience with Kira was so positive, and left you feeling more knowledgeable about your future ring design.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Great service

Great service! Had a really good experience!

17 March 2026
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Reply from TMC Fine Jewellers

Hi Seth,

Thank you so much for taking the time to share your positive experience with us, it's greatly appreciated!

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Helpful staff

12 March 2026
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Reply from TMC Fine Jewellers

Hi Benson,

Thank you for taking the time to share your review with us, we are glad to be of support!

Kindest regards,
Shelley & The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Exceptional Service

We had the pleasure of working with Shelley who was an absolute delight. She took the time to really understand our vision and was patient with us. The attention to detail she took was amazing and you could really tell that she is passionate about what she does. Wonderful service!

14 March 2026
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Reply from TMC Fine Jewellers

Hi Kathryn,
We are so glad to hear that your experience with Shelley in the Brisbane showroom was so personal. Thank you for trusting us to craft your wedding bands. We look forward to you receiving them.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

We had a great time at TMC this…

We had a great time at TMC this afternoon. Shelley was so lovely and made the experience so easy and enjoyable. The whole process was clear and we’re so excited to receive our ring!

14 March 2026
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Reply from TMC Fine Jewellers

Hi Emily,
Thank you for taking the time to share you're experience with us. We are so excited for you to receive your ring, thank you for trusting us to craft this for you.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Fantastic

Fantastic, personalised service from Alexis, made my cousin and I feel super welcomed and appreciated despite not being certain on the design and let us know all the inter workings of getting a ring!

25 February 2026
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Reply from TMC Fine Jewellers

Hi Sabrene,
We're glad Alexis was so welcoming and accomodating to your needs, while guiding you with care through the design process.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

so helpful

the company and all the emails were so helpful the whole journey

14 December 2025
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Reply from TMC Fine Jewellers

Hi Mia,
Thank you for sharing your thoughts and experience with us.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Had the best experience working with…

Had the best experience working with TMC to design the most beautiful ring. They keep you updated with weekly progress reports so you are always in the loop following the whole journey. Thank you so much!

5 March 2026
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Reply from TMC Fine Jewellers

Hi Mareka,
Thank you for sharing your thoughts with us. We're so glad our team made you feel so up to date on your ring's progress throughout the crafting process. Thank you for trusting us to craft your special ring.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

An incredible and magical experience

My partner and I came in for a ring consult. We were so welcomed and taken care of by Alexis. She was incredible. No question was too silly, no request too big. She didn't make us feel rushed or like we have to make a decision right away. She explained everything in such an approachable way. We really felt so calm and at ease from Alexis. The whole experience was so special and easy, and it was so special and magical to find our perfect rings with the perfect team. I could not recommend TMC more.

28 February 2026
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Reply from TMC Fine Jewellers

Hi Alie,
Thank you for taking the time to share your detailed feedback with us. It's wonderful that Alexis was able to make you feel so comfortable, whilst being supported and educated throughout your ring consultation. Thank you for visiting us.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Lexi was amazing

Lexi was amazing, she answered all my questions regarding the ring that we are looking to buy.

10 March 2026
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Reply from TMC Fine Jewellers

Hi Gena,
Thank you for sharing your feedback with us. We're so glad to hear that Lexie was able to provide the clarity you were hoping for during the design process.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Confident & friendly consult!

Lexie was excellent - she made me feel very relaxed and was happy to bring over all the rings I wanted to try on. We were able to figure out what style I liked the most and she definitely made me feel like the final decision was the best! Id come back just to see her again!

10 March 2026
Unprompted review
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Reply from TMC Fine Jewellers

Hi Victoria,
Thank you for taking the time to share you experience. It's wonderful to hear that Lexie made the experience easy going, and supportive.
The TMC Fine Jewellers Team

Rated 5 out of 5 stars

Gorgeous space and beautiful customer…

Gorgeous space and beautiful customer service!

7 March 2026
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Reply from TMC Fine Jewellers

Hi Kate,
We're so glad to hear our team and our Showroom left a lasting impression. Thank you for sharing your feedback with us.
The TMC Fine Jewellers Team

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