TJC Reviews 

46,014
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, often finding them beautiful and offering excellent value for money. Many appreciate the prompt and efficient delivery service, with items arriving on time and well-packaged. The ordering process is generally described as simple and smooth, supported by helpful staff and clear product descriptions. However, some people were dissatisfied with products occasionally not matching expectations regarding size, appearance, or functionality. A few reviewers also reported receiving incorrect items or documentation. There were also instances of faulty products, with some customers expressing dissatisfaction about having to pay for returns for these items.

What people talk about most

Product

Consumers find product quality and value to be positive, with many reviewers praising the excellent quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be of good quality... See more

Order

Customers had positive experiences with order, praising the ease and speed of the ordering process, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a reduced pair of gold bracelets from TJC. The ordering was as always very simple and includes a no interest monthly payment choice should you want one. They arrived quite promptly howe... See more

Company replied

Rated 5 out of 5 stars

They go in depth in all the products, helpful ,friendly. Great value &great products, the proof is in the pudding, keep on going as you are, you are doing great 🙂👍👋💍💎.Also delivery service is bri... See more

Company replied

Rated 5 out of 5 stars

Happy with my purchase of the La Marey Corduroy Shacket with checked lining, received 4 days following placement of order. Nice style, and good quality fabric. Looking forward to wearing it as the we... See more

Company replied

Rated 5 out of 5 stars

Very happy with latest purchases from TJC. Great savings on each item I bought for upcoming birthdays - it will look as though I have been exceedingly generous but credit to should be for TJC!

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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1-star

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4.3

All reviews

(46,014)

7,118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, description is what you getting. Competitive prices

2 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Good value, Fast delivery

Fast delivery, good prices. The expensive item could have come in a nicer necklace box though given the price and nature of item as it was a diamond tennis necklace, instead of having to fold it.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

I love tjc been a customer for years…

I love tjc been a customer for years if you have a problem the customer service staff sort it out with a quick phone call

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

This gold ring is so beautiful and…

This gold ring is so beautiful and delicate. I absolutely love it!

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Love my body bag

Love my body bag. Lovely soft leather. Extra strap. Key ring with my initials on. What's not to like. I would highly recommend their bags.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Have got so many pieces from TJC just…

Have got so many pieces from TJC just adore them all.
Fantastic customer service fast delivery will recommend every single time 5 *

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

Different size earring studs

No help I’m trying to sort studs that were different sizes. A real shame for the cost paid.

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience and appreciate you bringing this matter to our attention. We are currently investigating your query with the relevant team to ensure we fully understand what has happened.

Once our investigation is complete, we will contact you directly with an update and the outcome. We appreciate your patience while we look into this for you.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Lovely ring and earrings great price

Lovely ring and earrings great price

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent Company …

TJC have an excellent delivery service also customer service is excellent too.

2 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Elxcent service

7 April 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Huge choice

Huge choice, good description of items and well laid out information. Speedy delivery and well packaged goods.

2 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

A cool look for cooler days…

Happy with my purchase of the La Marey Corduroy Shacket with checked lining, received 4 days following placement of order.
Nice style, and good quality fabric. Looking forward to wearing it as the weather cools.

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Good ordering and fast delivery

Good ordering and fast delivery

5 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 3 out of 5 stars

Much better experience this time and…

Much better experience this time and the ankle bracelet was good quality

2 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 2 out of 5 stars

The bag was sold as white it was a…

The bag was sold as white it was a yellowish colour after reading review tjc refunded postage cost after agreeing item was not colour described perhaps it would be more constructive to describe items more accurately

2 July 2026
TJC logo

Reply from TJC

Dear Katy,

We came across your review and investigated your concerns further. After having the handbag checked, we found that whilst it does have a slight cream undertone, it is still considered white within the manufacturer's colour classification. We do, however, appreciate that it may not have matched your expectations of a brighter white shade.

We can confirm that, as discussed with you, we have provided the best possible resolution in this case as a gesture of goodwill, as customer satisfaction is very important to us.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Helpful Customer Service Agent

Excellent customer service with my first contact with this company. Answered my questions and quick delivery.

6 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Good delivery service

Good delivery service, delivered on time..

10 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Quick delivery service

Quick delivery service. Very good product.

6 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

I recently purchased a turkizite and…

I recently purchased a turkizite and diamond ring and I am very surprised at how beautiful it is. The quality is way beyond my expectations. The price paid was definitely value for money and delivery was prompt.

6 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Good value for money

Great jewellery at a smaller cost and quick delivery

2 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

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