TJC Reviews 45,265

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products, including stunning jewelry, fashion, and home goods, all offered at excellent prices. Many highlight the high quality of items, with some exceeding expectations, and appreciate the quick delivery and efficient service. The ordering process is generally described as easy and straightforward, contributing to a smooth overall experience. However, some customers also noted issues with delivery communication, incorrect items being sent, or products not matching descriptions or expectations from televised presentations. A few people experienced problems with product quality, such as stones falling out of jewelry or items breaking quickly, leading to returns and dissatisfaction.

What people talk about most

Product

Users describe positive interactions with product, highlighting a wide variety of items including stunning... See more

Quality

People report positive experiences with quality, often highlighting that items are value for money and of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Price

Consumers generally find the prices to be very good and affordable, with many appreciating the great value... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just love TJC, the presenters are knowledgeable in the items they introduce and sell, are honest, they interact with the viewer and have a unique ability of inviting you in and welcoming you as par... See more

Company replied

Rated 5 out of 5 stars

I rarely leave reviews but I've been pleasantly surprised by this company. I started watching on TV last year, their presenters are always friendly and informative and I've since purchased multiple it... See more

Company replied

Rated 5 out of 5 stars

the width of these is perfect to have one either side of a loose fitting wider ring (only needed to be that size because of knuckle swelling) to prevent that middle ring from constantly turning round.... See more

Company replied

Rated 5 out of 5 stars

I've used tjc many years. Excellent quality goods. Highly recommend this seller Prices are very good too.. Thank you seller and team for fast response and delivery excellent service appreciated perf... See more

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

45K reviews

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Rated 5 out of 5 stars

Easy to order

Very easy and simple to order and pay very quick delivery and all items are lovely some were for a birthday present and they loved the earrings quality excellent price great

20 May 2026
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery. Ordered a couple of items and they were all packaged well and delivered few days after ordering. Returned some earrings as they didn't quite match the necklace. This was easy to do and I was refunded quickly. Only thing I didn't like is that the website advises to insure you get a receipt so I sent recorded delivery but then they charged me £3.99 for P & deducted from my refund.

20 May 2026
Rated 5 out of 5 stars

Easy to use website with fast free…

Easy to use website with fast free delivery and item at a fantastic price.

20 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

One of the gems fell out of my ring…

One of the gems fell out of my ring about 12 months after buying it, dont expect perfection for what I paid but I dont expect the gem to fall out after such little time considering the company prides themselves on quality .

Delivery was very good and the process of buying it was good. Just a shame that the quality doesn't live up to your expectations.

6 February 2026
Rated 5 out of 5 stars

Already reviewed this

Already reviewed this, see previous one

20 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Why i gave tjc 5 stars has i had a…

Why i gave tjc 5 stars has i had a problem with one of my purchases, it was sorted straight away, sent me a new product out , i will give them there due, they were brilliant, so will be purchasing again, thank you for your quick response,

19 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

What can I say......TJC is just so easy…

What can I say......TJC is just so easy to order from & they have some great items. Delivery is usually really quick.

23 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

choice of reasonably priced products…

choice of reasonably priced products and great prices will shop with TJC again.

19 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Brilliant company to buy from great…

Brilliant company to buy from great customer service fast delivery and gorgeous jewellery

13 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

I love Tjc

I love Tjc. Everything is really good quality. You get what they say as they describe it. I love all the presenters as well some are really funny. It makes your day

23 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

Carrying on from my review of tjc the…

Carrying on from my review of tjc the answer they gave to my review was untrue,we had been communicating by email then suddenly that stopped,bottom line is a gold gate bracelet was purchased from this company 20 months ago and it has fallen apart,apparently after inspection it is beyond repair,I am a lady in my 70s and the bracelet was worn periodically,I have other gold jewellery I have had for years,I rest my case absolutely rubbish jewellery,buyers beware!

30 May 2026
Unprompted review
Rated 4 out of 5 stars

The ring i bought is lovely just like…

The ring i bought is lovely just like the picture on line

15 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

TJC is value for money

TJC is value for money

23 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Well done

As per usual all purchases were carried out smoothly and quickly. Top quality products too. Very satisfied customer

23 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Received on time diamond earrings…

Received on time diamond earrings bought as a gift looks good

23 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Very efficient

Very efficient

18 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

service and delivery good.

I have ordered quite a bit from this company. And have been pleased with all my items except one which looks like it's come out of a Christmas cracker.
All the rest are very nice.

23 May 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

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