I just love TJC, the presenters are knowledgeable in the items they introduce and sell, are honest, they interact with the viewer and have a unique ability of inviting you in and welcoming you as par... See more
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TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
PO BOX 443, Feltham, TW13 9DU, United Kingdom
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Very easy and simple to order and pay very quick delivery and all items are lovely some were for a birthday present and they loved the earrings quality excellent price great
Beautiful jewellery. Ordered a couple of items and they were all packaged well and delivered few days after ordering. Returned some earrings as they didn't quite match the necklace. This was easy to do and I was refunded quickly. Only thing I didn't like is that the website advises to insure you get a receipt so I sent recorded delivery but then they charged me £3.99 for P & deducted from my refund.
Every thing you require when making a purchase.
Actual human being to deal with .
Friendly helpful efficient.
Product excellent .
Delivery arrived as promised.
Excellent.
Easy to use website with fast free delivery and item at a fantastic price.

Reply from TJC
One of the gems fell out of my ring about 12 months after buying it, dont expect perfection for what I paid but I dont expect the gem to fall out after such little time considering the company prides themselves on quality .
Delivery was very good and the process of buying it was good. Just a shame that the quality doesn't live up to your expectations.
Why i gave tjc 5 stars has i had a problem with one of my purchases, it was sorted straight away, sent me a new product out , i will give them there due, they were brilliant, so will be purchasing again, thank you for your quick response,

Reply from TJC
What can I say......TJC is just so easy to order from & they have some great items. Delivery is usually really quick.

Reply from TJC
choice of reasonably priced products and great prices will shop with TJC again.

Reply from TJC
Brilliant company to buy from great customer service fast delivery and gorgeous jewellery

Reply from TJC
I love Tjc. Everything is really good quality. You get what they say as they describe it. I love all the presenters as well some are really funny. It makes your day

Reply from TJC
Carrying on from my review of tjc the answer they gave to my review was untrue,we had been communicating by email then suddenly that stopped,bottom line is a gold gate bracelet was purchased from this company 20 months ago and it has fallen apart,apparently after inspection it is beyond repair,I am a lady in my 70s and the bracelet was worn periodically,I have other gold jewellery I have had for years,I rest my case absolutely rubbish jewellery,buyers beware!
The ring i bought is lovely just like the picture on line

Reply from TJC
As per usual all purchases were carried out smoothly and quickly. Top quality products too. Very satisfied customer

Reply from TJC
Received on time diamond earrings bought as a gift looks good

Reply from TJC
I have ordered quite a bit from this company. And have been pleased with all my items except one which looks like it's come out of a Christmas cracker.
All the rest are very nice.

Reply from TJC
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