TJC Reviews 

46,139
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value for money found across a wide range of products, including jewelry and clothing. Reviewers frequently highlight the fast, well-packaged, and reliable delivery service, often noting free or next-day options. The ordering process is generally described as simple and straightforward, with many appreciating the helpful and friendly staff. However, some customers also noted concerns regarding product durability, with reports of items being tinier than expected, stones falling out, or tarnishing after minimal wear.

What people talk about most

Product

Customers generally express satisfaction with the products, often praising the quality, value, and appearance... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing items as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Price

People report positive experiences with pricing, often finding items to be affordable and offering good value... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always, my shopping experience with tjc's £1 auction was fun, exciting and well worth my time! The organised check out programme is easy, and their prompt well packed deliveries always prove f... See more

Company replied

Rated 5 out of 5 stars

I ordered a reduced pair of gold bracelets from TJC. The ordering was as always very simple and includes a no interest monthly payment choice should you want one. They arrived quite promptly howe... See more

Company replied

Rated 5 out of 5 stars

Best shopping channel in uk..good ptoducts good prices and ptompt delivery, always more than satisfied. I am 89 and get all family birthday and christmas presents delivered..im housebound and could n... See more

Company replied

Rated 5 out of 5 stars

Ordered a Lab Diamond ring then changed my mind a few days after receipt so returned it and ordered a different one then again returned it and ordered yet another. Both returns I received confirmation... See more

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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4.3

All reviews

(46,139)

7,258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have purchased lots of items nearly…

I have purchased lots of items nearly all at discounted prices .l have revamped my wardrobe .The prices were all at prices l could afford and the delivery was great most at next day delivery as well so thanks to TJC l have a new wardrobe full of new garments.

3 July 2026
TJC logo

Reply from TJC

Dear Vivienne,

Thank you so much for your fantastic review!

We're thrilled to hear that you've been able to revamp your wardrobe with our great offers and affordable prices. It's wonderful to know that you found such excellent value and that our fast, next-day delivery service helped make your shopping experience even better.

Your kind words mean a great deal to us, and we're delighted to have been part of refreshing your wardrobe. We look forward to bringing you even more great products and offers in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Always a pleasure ordering from TJC love…

Always a pleasure ordering from TJC love there jewellery great prices and im never disappointed with my order

5 July 2026
TJC logo

Reply from TJC

Dear Customer,

Thank you for your wonderful review!

We're delighted to hear that you enjoy shopping with TJC and that you love our jewellery. It's great to know that you find our prices competitive and that your orders continue to meet your expectations.

Your continued support means a lot to us, and we look forward to bringing you more beautiful jewellery and excellent service in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and excellent delivery. Product is great and quality .

5 July 2026
TJC logo

Reply from TJC

Dear Customer,

Thank you for your wonderful review!

We're delighted to hear that you were pleased with our customer service, excellent delivery, and the quality of your product. Your kind feedback means a great deal to us and motivates our team to continue providing the best possible service.

We truly appreciate your support and look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

BARGAIN BUYS

I bought a coat and a handbag and several other products in clearance. They were all absolute bargains and good quality. VERY PLEASED,

8 July 2026
TJC logo

Reply from TJC

Dear Sharon,

Thank you so much for your fantastic review!

We're thrilled to hear that you're so pleased with your purchases. It's wonderful to know that you found great bargains in our clearance range and that you're happy with the quality of your coat, handbag, and other items.

Your kind words and support mean a great deal to us. We hope you continue to enjoy your purchases, and we look forward to bringing you more great value and quality products in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

I have always received good service…

I have always received good service from tjc, any problems have always been resolved to my satisfaction, my purchases have always been of good quality for the price I paid, I also like they give a child a meal for each purchase madee

25 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Very impressed with my purchase great…

Very impressed with my purchase great quality excellent products great price

4 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful jewellery

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Happy Customer!!!

Great Product! Affordable Price! Fast Delivery!

4 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

My order was as escribed + arrived on…

My order was as escribed + arrived on time.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 4 out of 5 stars

The price was faire and I enjoy my…

The price was faire and I enjoy my jewelry.

2 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Happy Customer -I have been a TJC customer now for over…

I have been a TJC customer now for over 3 years with good prices, products and good delivery time I have purchased so many items and would definitely recommend Thanks TJC 😊

12 November 2025
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent service

Great quality and the delivery was excellent

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 3 out of 5 stars

While the presenters did their job well…

While the presenters did their job well unfortunately ordering on line was more difficult. Just kept getting message of technical problems. On trying to place the order by phone, I managed without problems. Then when package arrived the wrong colour was received. This has been returned but to date no acknowledgement has been made. Poor after service.

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We're very sorry to hear about the difficulties you experienced, from the technical issues when ordering online to receiving the incorrect color and the lack of communication regarding your return. We understand how frustrating this must have been, and we sincerely apologies for the inconvenience caused.

We can confirm that we received your returned parcel today. Our team will process your return within 3 working days, and any applicable refund or exchange will be completed as quickly as possible.

We appreciate your patience and thank you for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great selection of items always fast…

Great selection of items always fast delivery great customer service

29 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Lovely ring

Lovely ring. Prompt delivery and well packaged

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

delivery services was excellent

delivery services was excellent, i am happy with my beautiful bracelet, it is good quality.

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 4 out of 5 stars

e xcerlent products allways presenters…

excerlent products allways presenters are allways telling you the all ins and out of the products phone staff are allways friendly and polite when you phone up to ask about ur products cant fault tjc 10/10 just keep on doing what ur doing many more years of happy shopping thank you

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Very happy with latest purchases from…

Very happy with latest purchases from TJC.
Great savings on each item I bought for upcoming birthdays - it will look as though I have been exceedingly generous but credit to should be for TJC!

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great selection of jewellery…

Great selection of jewellery and at very good prices . Quickly dispatched and always packaged nicely .
Very happy with tge all the pieces I've had .

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent, superb quality …

Excellent services from start to finish.
Superb goods at affordable prices.
With fantastic quality items.

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

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