Tixel logo
Visit website

Tixel Reviews 5,631

•
TrustScore 4.5 out of 5

4.7

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting the ease of navigation and the straightforward process for both buying and selling tickets. Many people appreciate the efficiency of the service, noting quick sales and prompt payments, often received sooner than expected. The overall experience is frequently described as seamless, secure, and intuitive, making it a preferred choice for many. However, some customers also noted occasional issues, such as difficulties listing certain types of tickets or confusion with auto-purchase notifications. A few people experienced delays in receiving funds or tickets, and in rare cases, dissatisfaction arose from a perceived lack of intervention from the platform when dealing with unresponsive sellers.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Website

Reviewers mention positive feedback about the website, often highlighting its ease of use and navigation.... See more

Payment

Reviewers highlight positive aspects of payment, noting safe, secure, and smooth transactions. Many consumers... See more

Order

Consumers find the ordering process to be positive, especially when selling tickets. Many reviewers praise... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the service as fast,... See more

Based on these reviews

Rated 5 out of 5 stars

Due to unforseen circumstances, a friend of mine couldn't attend a show I had bought tickets for. I managed to sell the now extra ticket through Tixel. The process was very easy, didnt take long befor... See more

Rated 5 out of 5 stars

First time user here!!! was super impressed with navigating the site. Tixel kept in contact and guided through the process. Super quick sale as concert was 2 days away, sold within 5 mins of posting.... See more

Rated 5 out of 5 stars

I was a bit wary as I’d never used Tixel before but have now sold and purchased tickets via Tixel and it was seamless. Just remember to turn off your auto purchase once you buy tickets if you still ha... See more

Rated 5 out of 5 stars

Really easy to set yourself up to purchase tickets automatically if they become available. Think it’s a fair way to do ticket resale and I managed to get a face value ticket for a gig I was desperate... See more

Company details

  1. Event Ticket Seller
  2. Event Technology Service
  3. Online Marketplace

About Tixel

Written by the company

At Tixel, we’re on a mission to connect more fans with the live events they love. Our fan-first marketplace makes ticket buying and selling safe, simple, and fair; working to eliminate scams and inflated prices.

Event organisers, promoters, and artists benefit from powerful tools that provide visibility into real-time demand and after-market trends, creating a seamless ticketing experience for everyone involved.

Backed by trust and transparency, we’re reshaping the live event industry—one unforgettable experience at a time.

DISCOVER TIXEL

Our Buyer Guarantee

The flexibility you crave with the protection you need

At Tixel, we’ve got your back with our Buyer Guarantee 🎟️💯.

Here’s how we keep things stress-free:

✅ Your tickets will arrive in time for the event.

✅ They’ll get you through the gates without a hitch.

✅ They’ll be exactly what you ordered.

If we can’t deliver on any of these promises, we’ll make it right with a full refund.

Because live events should be all about the good vibes, not the ticket drama. 🙌

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tixel is amazing!

Tixel is amazing!! It’s so easy to use - I love it! I added tickets to sell (as a first time seller) and the process was super simple to follow and easy to list. My tickets sold within 30 mins and the money was in my account a few days later. It eas one of the best website experiences I’ve ever had 🌟

14 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look