Very impressed with Tippers. Purchased some paving slabs online for delivery. Then added a big band of sharp sand a few days later. The driver (Bert) very helpful (a credit to the company). Only 1 cri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gentleman at the service desk. I ordered the item over the internet and it wasn't at the local branch. The communication was good, and he arranged for the item to be delivered to the store the nex... See more
Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £50... See more
Nuneaton tippers have been great helping us out with our project, providing good quality materials, fast reliable service.One of best customer service experiences I have ever had from the sale team gr... See more
Company details
Written by the company
Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.
Contact info
Europa Way, WS14 9TZ, Lichfield, United Kingdom
- 01543 440000
- info@tippers.com
- tippers.com
4.6
Excellent
379 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
always good service here
23 November 2024
I bought a lintel and roof tiles
I bought a lintel and roof tiles. The price was good and in stock. They could improve the collection area though.
29 November 2024
Great Service and good prices
Purchased a boiler and it was fantastic
Would use again
25 November 2024
Easy order, paying and delivery
Ordered online picking the materials I needed, selected my preferred delivery date and paid. It was very easy. On the day, the delivery driver was helpful, placing the materials where I requested. The only thing that could be improved is more info on estimated deliver time as there were no messages. My delivery arrived late afternoon & I became concerned it wasn't going to arrive that day.
8 November 2024
Delivered on time and exactly as ordered
6 November 2024
Efficient and friendly
Delivery within days of ordering and the gentleman that delivered was friendly and helpful, he had time to chat and was interested in what I was going to do with the materials he delivered. However, Tippers delivered to the house next door 90 minutes earlier, using a vehicle that had enough room for my materials too. My delivery person advised that next door's delivery had come from the same place. There needs to be some joined up thinking to stop this type of thing happening again.
1 November 2024
Wood Delivery
Telephoned, days previous to delivery to ensure everything was ok, on the day, quick call to let me know what time they would be arriving, came on time, delivered it right where i wanted and everything was perfect, always great dealing with Tippers
1 November 2024
Not consistent slabs
Delivered 117 slabs.
12 broken on delivery,
Sent two batches of slabs (different manufacturers)
Fast delivery,when they said they would.
7 October 2024
Reply from tippers.com
Hi Shaun, sorry you felt the need to leave this feedback. We have spoken to the Tamworth branch who delivered your order.
They informed us that you notified them of the damaged items immediately upon delivery and they was replaced without quibble free of charge.
Regarding the comment of different manufacturers, we only stock BS Eaton for these Milford slabs. The products that were swapped were exactly the same in specification and dimensions, you will experience minor shade/batch variation due to the manufacturing process, date and conditions.
Good service
Delivery good. Advice and help with ordering in store excellent with a second order.
4 October 2024
Great experience
Easy ordering, confirmation call and check to make sure everything I needed was on the order. Fantastic delivery. All round great service
30 September 2024
Great people
Great people. Dealt with Huthwaite and Lichfield branch. Always very friendly, knowledgeable and brilliant value. Well done all.
28 September 2024
Super effect the chippings have created…
Super effect the chippings have created in my border...looking forward to doing the opposite side next spring.
24 September 2024
the driver was very helpful
24 September 2024
Brilliant service
Brilliant service, just disappointed that my delivery cost was £40 instead of £25, I thought I was local only being 3 miles away from Rugeley.
The driver was first class and rang me to see where to put the items, can’t ask for better than that.
29 August 2024
First class service
27 August 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.