Timepiece360 Reviews 646

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Bad experience… not professional in managing all customers equally. Biased approach. No transparency on price it keeps changing based on them.. not all stocks avail in their premises as they source it... See more

Rated 3 out of 5 stars

When I asked by Whatsapp, was informed that watch would have 1 year warranty from Timepiece fro the mechanism. After buying the watch, warranty was denied. Watch was advertise as new with papers and i... See more

Rated 5 out of 5 stars

Not my first watch from TP360. Diaa and Jamshed, thanks again. Appreciate your time and help, Abu the man behind the scenes thanks for always coming out to say Hello and reassuring me of the care... See more

Company replied

Rated 5 out of 5 stars

Just PX'd some surplus pieces for a Tudor Pelagos and am very happy. Ms. Archana in the buying department was a pleasure to work with and transparent throughout the process. Arrangements through a ba... See more

Company details

  1. Watch Store
  2. Watch Repair Service

Written by the company

Buy, Sell or Trade Pre-Owned luxury watches with Timepiece360. Find luxury watches for the best prices and get top-value on your own watch.


Contact info

3.3

Average

TrustScore 3.5 out of 5

646 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unsatisfactory experience !!!

I received an email from your accounts team that my watch has been sold and the payment would be effected on the 16th of December. Today it's the 21st and despite repeated reminders requesting an update from your accounts and sales staff I have no response. If this is how you treat your customers be rest assured I will never reccommed your services. It is pathetic that I need to follow up repeatedly for my payment which I still have not received and your staff lacks the basic courtesy of even responding.
I hope the promoters of this business are reviewing this please note I still do not have any response from your staff!!!

21 December 2020
Unprompted review
Rated 5 out of 5 stars

Super service!!

Super service!!! After i ordered i receive a call within 2 days to arrange the delivery! The day of delivery i received an other call that my product is on way!

16 December 2020
Rated 5 out of 5 stars

Seiko 6105-8110 restoration

I have been looking for a company to restore my father's old Seiko 6105-8110 and finally found Timepiece 360. They took great care of the watch as it has great sentimental value to me. The end result has been fantastic and I am very happy with their service.

10 December 2020
Rated 5 out of 5 stars

Rolex Rootbeer dreamwatch…

I purchased my Rolex Rootbeer dream watch from TP360 and the experience was more than thrilling. Khaled as always was very friendly and professional making the purchase as smooth as ever. I can't wait for my next purchase...

7 December 2020
Rated 4 out of 5 stars

good service

good service - watch purchased on the auction website - pick up in person - only feedback would be that it would have been a nice touch to have just been shown how to adjust time and date settings - every watch has its own unique thing and it took me a bit of reading and working out how to get to that end point.

6 December 2020
Rated 5 out of 5 stars

Excellent customer service

Service provided by Vishnu was excellent. I walked up to the store & asked him few questions. he treated me very well, answered all my questions correctly. His service was so good I purchased the watch I was interested within 20 minutes. It was my pleasure to work with Vishnu & Timepiece360. Thank You.

30 November 2020
Unprompted review
Rated 1 out of 5 stars

Poor communication

Selling my watch (Hublot King power) there was very little communication with me. After the watch sold, which was 1 year, they were slow to inform me. I found out by checking the website. Then when payment was due, again, no communication and payment did not land on the advised date. For a high end item, I expected better a level of service.

27 November 2020
Unprompted review

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